A New Look at the Checkout Experience: Retail Refined

 

In this episode we discuss how FutureProof is helping propel the industry forward when it comes to the acceleration of contactless and mobile payments in grocery, fashion and beyond. No longer a generational conversation, we are seeing an emergence of the DIY consumer and we speak about how that is shaping adoption. And the automated checkout experience is not only powering efficiency and convenience but it’s enabling deeper levels of personalization as they are able to layer in product recommendations, track location navigation. The star is still the store, and technology is powering the hybridization of offline and online convergence.

Di Di Chan is the President and Co-Founder of FutureProof Retail, a New York-based company with the mission of bringing frictionless shopping technologies into physical retail stores. FutureProof leads in providing simple, quality, and customizable Mobile Checkout and Mobile Order Ahead solutions for retailers. Di Di is a global entrepreneur who is passionate about technology, education, and sustainability. Her experience and network in over 15 different countries directly shape FutureProof Retail’s global vision, bringing their solutions to three continents and five different types of retail to date. She holds an M.A. in Economics from New York University and a B.A. in Global Studies from the University of California, Los Angeles.

What Melissa Asked
– What are is FutureProof doing to help propel the industry forward when it comes to contactless payments? Recently your company has offered your services at NO cost to retailers:
– Who are some of your customers today? (ie: Fairway and some stats you can share)
– You started with a focus on grocery, why?
– What sector do you see following in terms of adoption? (Fashion…)
– Pre-COVID 19, we saw brick and mortar conviction with retailers like Amazon and Alibaba entering physical retail, how do you see that evolving?
– Based on your data, what do you see as far as generational adoption of tech/ you have stated that “age isn’t the differentiator”?
– When we are able to leave our homes again, what are the 3 top things you see yourself doing first in NYC?

Catch up on previous episodes of Retail Refined!

 

Follow us on social media for the latest updates in B2B!

Image

Latest

Anthony Zhang discusses wine investment
Wine Investment Has a Promising Future With Technology Pushing it Forth
May 22, 2024

Because investment opportunities are often shifting, wine investment is gaining some significant attention. With traditional markets experiencing volatility and uncertainty, investors are increasingly looking towards unique assets like fine wine and spirits to diversify their portfolios. The potential for appreciation over time, combined with the enjoyment of owning a tangible asset, has made wine…

Read More
Crystal Springs Resort
Crystal Springs Resort Re-engages Maestro PMS’ All-In-One Multi-Property Solution to Boost Hotel and Spa Operations
May 21, 2024

After a brief hiatus, the premier golf and spa destination returns to Maestro PMS to improve on-property communications and unify operations; Visit Maestro in Booth #1844 at HITEC Charlotte. MARKHAM, Ontario — May 21, 2024 — Nestled in the Appalachian Valley is the Crystal Springs Resort featuring two hotels – Minerals Hotel and Grand Cascades…

Read More
innovative data center practices
Applied Digital Strengthens Community Relations through Innovative Data Center Practices
May 21, 2024

As Applied Digital continues to expand its footprint across rural America, its commitment to integrating with and revitalizing local communities stands out. The company’s unique approach to building and operating data centers brings advanced technology to these areas while stimulating local economies and fostering community development. How does Applied Digital ensure seamless integration and…

Read More
data center operators
From Fields to Data Centers: Applied Digital’s Training Program Transforms Farmers into Data Center Operators
May 21, 2024

Nick Phillips, the EVP of Hosting Operations and Public Affairs at Applied Digital, emphasizes the transformative impact of Applied Digital’s training programs, which convert agricultural land into high-tech data centers and enable farmers to transition into skilled data center operators. This initiative highlights the company’s commitment to community development and technological advancement.

Read More