Retail Refined: The Shopping Experience and Future of Payment Integration

 
The future of payments will be more fluid than ever in tomorrow’s “new norm.” Customers are engaging with brands across channels with fewer pauses and will expect that fluidity to continue in a seamless and frictionless way, from in-store to online.

In this discussion, learn how Klarna is helping brands and retailers re-think strategies around the point of sale.

David Sykes is the Head of U.S. for Klarna, one of Europe’s largest banks offering direct payments, pay after delivery options and installment plans in a one-click purchase experience for customers.

Previously, Sykes was the Chief Operating Officer of QuadPay, another payment platform, as well as the International General Manager for Crown Resorts.

Melissa will be back every Tuesday with new episodes! In the meantime, tune in every Thursday with Jennifer Kaylo Ruscin on Bricks and Clicks.

To keep up with all things retail, stay tuned to MarketScale’s Retail Industry publication here.

Learn More About Melissa:

Trendsetting Online Retailers Putting the Buzz Back into Brick and Mortar

An Inside Look at the Pop-Up Retail Phenomenon:

Meet the Innovators- How Pop-Ups Change the Retail Landscape:

The Pop-Up Queen: 5 Questions with Melissa Gonzalez on Making Retail Pop

Follow Melissa on Social:

Twitter: @MelsStyles, #RetailWithMelissa

Instagram: MelsStyles

Instagram: LionesqueGroup

Follow us on social media for the latest updates in B2B!

Image

Latest

robot
Robots, Revenue, and the Race for the Future: Intelligent Automation Is Powering the Next Wave of Growth
November 18, 2025

It’s hard to ignore just how quickly the world around us is changing. Packages arrive faster than ever, store shelves restock almost instantly, and behind the scenes, businesses are racing to keep up with expectations that seem to climb by the day. But as the workforce shrinks and pressure rises—including a projected shortage of…

Read More
healer
The Herban Alchemist’s Guide to Purpose, Energy, and Modern Leadership: How a Multi-Disciplinary Healer Helps High Achievers Rebuild Their Energy and Direction
November 18, 2025

As conversations about leadership and well-being continue to evolve, many high-achievers are confronting a familiar tension: they’re excelling publicly while quietly running on empty. Energy is both one of the most valuable—and most depleted—resources for many balancing ambition, impact, and personal purpose. At the same time, interest in holistic and integrative healing is surging, with…

Read More
SchoolSAFE
Inside SchoolSAFE: Takeaways from Education Leaders
November 18, 2025

School Safety Today podcast, presented by Raptor Technologies. In this special episode of School Safety Today, host Dr. Amy Grosso interviews several education and safety leaders live from the Raptor 2025 SchoolSAFE Conference. Rachael Freeman (Carrollton-Farmers Branch ISD), Jason Overbay (Sarasota County Schools), Marti Neahring (West Aurora School District), Dr. Penny Schultz (Chesapeake City…

Read More
Addison LaBonte
Meet Addison LaBonte: The Founder Who Turned a Personal Health Challenge Into a Clean Dessert Phenomenon
November 17, 2025

Ingredient awareness has officially gone mainstream, pushing clean, allergy-friendly desserts into the spotlight. The result is explosive growth in gluten-free and “better-for-you” treats as shoppers trade traditional options for products they feel good about. According to industry research, gluten-free food sales in the U.S. continue to climb year over year as more Americans discover sensitivities…

Read More