Reshaping the VR Narrative in Amusement Parks with Bob Cooney

It is no longer uncommon to see a virtual reality experience in any number of entertainment or educational avenues. The technology has become more flexible and consumers have gained more experience with it, businesses are working VR experiences into their offerings.

Amusement and theme parks are jumping in on the action as well. However, the experiment is just that, with kinks to work out through trial and error.

“I think you need to know your audience, know your customer, know what they want and find an attraction that fits that narrative for that customer,” Bob Cooney, Virtual Reality Expert for RePlay Magazine said.

Unlike roller coasters, which are built to last unchanged for years, VR offers new flexibility for amusement parks, but finding out how frequently to mix in a new look is still a work in progress.

“I also think in the FEC (family entertainment center) industry, the average visit is three times per year,” Cooney said. “How much re-playability does it have to have?”

Other immersive options including esports have become popular in recent years as well, but the idea of competition is not for everyone or every family looking to spend a day out together, Cooney explained.

One thing Cooney would like to see more of is user testing to better define what customers want from these new experiences. Blending VR experiences into the larger attraction park world will continue be implemented on a case by case basis through providers and venues.

As of now though, the push for new immersive and interactive experiences continues.

Follow us on social media for the latest updates in B2B!

Image

Latest

partnership
CG Infinity’s Salesforce Practice Excels When Partnership Drives Outcomes
January 31, 2026

Meaningful work often comes from shared success, where customer outcomes and team outcomes are closely connected. At CG Infinity, this mindset shapes how client relationships are approached—not as transactions, but as partnerships built on collaboration, trust, and mutual accountability. The focus goes beyond delivering a solution to working side by side with customers, exchanging ideas,…

Read More
CG Infinity
CG Infinity’s Salesforce Practice: Built for Adoption, Execution, and Results
January 31, 2026

Pooja Arya, VP of Delivery and Technical Solutions Leader at CG Infinity, reflects on a recent Salesforce engagement that exemplified what meaningful delivery looks like when execution, alignment, and outcomes come together. The project involved a full Salesforce implementation spanning Sales Cloud, Service Cloud, and Marketing Cloud, and was delivered on time despite significant technical…

Read More
Salesforce practice
How CG Infinity’s Salesforce Practice Delivers Measurable Client Impact
January 31, 2026

CG Infinity’s Salesforce practice focuses on delivering clarity, discipline, and real outcomes—helping clients avoid unnecessary spend while building only what truly drives value. With deep expertise across Marketing Cloud, Sales Cloud, and Service Cloud, CG Infinity partners closely with clients to deliver focused, high-impact solutions that make a measurable difference. Jeff Abernathy, VP of…

Read More
team
How Rapid Response Consulting Turned Team Misalignment Into Forward Motion
January 30, 2026

When organizations hit critical pressure points—missed timelines, overloaded teams, or stalled initiatives—Rapid Response Consulting provides immediate reinforcement to stabilize operations and restore momentum. At CG Infinity, rapid response isn’t just about deploying expertise quickly; it’s about integrating with intention, protecting delivery, and reducing friction when stakes are high. That philosophy is reflected in the experience…

Read More