Articles by tag: queuing

New Industries Making Use of Powerful Queuing Solutions

There’s one thing that a return to semi-normal in the wake of the COVID-19 pandemic has made clear – customers and visitors don’t have time to wait. Expectations for seamless, quick experiences are higher than ever, and that means more industries are turning to queuing solutions to make that efficiency a reality. The Art of […]

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Building Management
The Art of Waiting: Making COVID-19 Vaccine Rollouts More Efficient and Cutting Wait Times

The approval of several vaccines against the novel coronavirus is welcome news around the world. Now that there are vaccines proven to work, the struggle has become how to get those shots from labs to human bodies. It’s tough to consume news coverage and not see scenes of long lines of cars or people […]

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Building Management
The Art of Waiting: NEMO-Q’s Holistic Approach To Customer Service Puts Clients First

In the heat of the moment of an event, things often can go wrong. That’s especially true during the COVID-19 pandemic, when shifting protocols and regulations have made organizers even more stressed when it’s go-time. This added stress makes you want your queuing solution not only to work well but also to be able […]

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Beyond Technology: The Experience Podcast
The Role of Table Service for Restaurants During Reopening

The COVID-19 pandemic has been a crisis for restaurants, but, as they begin to reopen, there are some interesting lessons being learned. In places like the United Kingdom, restaurants are only being allowed to open with table service to prevent crowding at a bar or counter for orders as may have occurred in the past. […]

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Building Management
The Art of Waiting: Queuing Systems Support Essential Businesses During COVID-19 Outbreak

Coronavirus is shutting down local economies across the nation and the world. Unless your business is “essential,” it’s likely the doors are locked. Those essential businesses, though, often include important legal offices, some government buildings, grocers and pharmacies, and medical care environments. Many of those industries, especially when overwhelmed with customers, rely on queuing […]

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Building Management
The Art of Waiting: Frictionless NEMO-Q Updates Are Coming To Improve Queuing Efficiencies

All system software eventually needs an upgrade. And, with NEMO-Q ready to serve up software enhancements for its legacy systems, Erik Berg, Sales Director at NEMO-Q, dropped by to let host Daniel Litwin in on what’s changing with this new rollout. Berg said the new features are easy to identify, and users will notice […]

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Building Management
Why Queuing is Critical in Healthcare

In today’s experience-driven society, people long for engaging, personalized attention. The healthcare market is no different, and it’s increasingly being driven by enhanced patient experiences. Patients are becoming more involved in their healthcare, and their attitude is shifting to that of a consumer. Evolving in pace, then, is critical for healthcare organizations, and queueing […]

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disaster recovery
Edge AI is Revolutionizing Disaster Recovery with Speed and Precision
April 22, 2024

Edge AI is revolutionizing disaster recovery by bringing processing power closer to the front lines, where rapid response and real-time data are vital. At the Pacific Northwest National Laboratory, researchers are harnessing AI to predict and manage natural disasters more effectively, providing first responders with tools that could save lives during events like wildfires […]

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sustainable building practices
Galvanized Steel Leads the Way in Sustainable Building Practices From Cost Savings to Environmental Benefits
April 22, 2024

As the construction industry navigates the complexities of sustainability and economic pressures, the role of galvanized steel has become increasingly pertinent in sustainable architecture. This material, celebrated for its durability and low environmental impact, is gaining attention amid global steel market fluctuations and rising demands for sustainable building practices. With significant shifts in manufacturing […]

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Edge AI
The Winning Combination in Edge AI is Combining Cutting-Edge Hardware with Smart Software
April 22, 2024

As the world heads towards a technology-driven future, the integration of AI and edge computing is proving to be a game changer, particularly in the realm of IoT. These innovations are making it possible to process and analyze data where it’s collected, drastically reducing latency and enhancing real-time decision-making capabilities. The burgeoning field of […]

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cloud environments
Rethink Everything: Modern Cloud Environments Demand a Fusion of New Security Architectures, Continuous Education and Educated Partnerships
April 22, 2024

As businesses increasingly transition to cloud environments, the conversation around cybersecurity has become more crucial. The shift from on-premise to cloud-based infrastructures offers notable benefits like scalability and cost savings, yet it introduces unique challenges and complexities in security management. The stakes are high, with a significant rise in cyber threats exploiting the vulnerabilities […]

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Other Articles
How Smart Queue Systems Help College Campuses Run Smoother
November 27, 2019

Not all customer waiting lines are created equal. A walk-in traffic line at the DMV is characteristically different than a registration line at a college or university, said queuing expert Erik Berg. On this episode of the podcast, host Shelby Skrhak sat down with Berg, a sales consultant for the North American Region at […]

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Analyzing the Lobby Experience and How To Make It Better
October 14, 2019

Online shopping is dominating the transactional marketplace for its ease and immediacy. For brick-and-mortar business, this fact makes providing a positive in-store experience all the more crucial for keeping customers content and loyal. Much like first impressions, the lobby experience can be the singular determination of whether a customer leaves happy and returns again. […]

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The Intersection with Bluewater: Next Level Retail After the “Amazon Effect”
June 5, 2019

On today’s episode of The Intersection, we discussed the “Amazon effect,” how it’s impacting the rest of the retail world, why some are scared, and why most should be excited, with guest Eric Thompson, Senior Sales Executive at Bluewater. In a world of emerging technology, retailers now have options. “There is renewed optimism for […]

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The Evolution of Queuing, and Modern Solutions for Age-Old Challenges
May 28, 2019

As a world of consumers, we understand the necessity of lines, but at the end of the day no one likes to wait. Companies, from retailers to DMVs to post offices, have long sought ways to more efficiently serve customers, which eventually generated the first queuing system. Decades later, modern queuing systems are becoming […]

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