Articles by tag: queuing

New Industries Making Use of Powerful Queuing Solutions

There’s one thing that a return to semi-normal in the wake of the COVID-19 pandemic has made clear – customers and visitors don’t have time to wait. Expectations for seamless, quick Read more

Latest

Data
Data Privacy Lawsuits Sweeping the Healthcare and Tech Sectors and What They Mean for the Industry
December 7, 2022

Data privacy lawsuits have rapidly increased in the healthcare and technology sectors in recent years, in part due to the increasing demand for access to sensitive medical data as well as the emergence of innovative products and services that rely on personal information. Since these attacks have occurred, companies have been forced to rethink […]

Read More
sports betting
Legalized Sports Betting Could Benefit the US Economy
December 7, 2022

Sports betting has continued to explode in the U.S. despite the reticence of many states to legalize the practice. One of the benefits cited by proponents of legalized sports betting is the tax revenue that states are able to collect. A recent piece in D Magazine analyzed just how much a state like Texas […]

Read More
Will the Thanksgiving Holiday Weekend Revenue Continue Through the Rest of the Holiday Season?
December 7, 2022

This year, retailers kicked off the holiday season early with deals beginning prior to Thanksgiving weekend. The encouragement from retailer sales to have consumers begin their holiday shopping early, has made some impact with this year breaking record revenue over the Thanksgiving holiday weekend. The Black Friday and Cyber Monday sales prove positive in predicting […]

Read More
All Articles
New Industries Making Use of Powerful Queuing Solutions
July 29, 2021

There’s one thing that a return to semi-normal in the wake of the COVID-19 pandemic has made clear – customers and visitors don’t have time to wait. Expectations for seamless, quick experiences are higher than ever, and that means more industries are turning to queuing solutions to make that efficiency a reality. The Art of […]

Read More
The Art of Waiting: Making COVID-19 Vaccine Rollouts More Efficient and Cutting Wait Times
February 8, 2021

The approval of several vaccines against the novel coronavirus is welcome news around the world. Now that there are vaccines proven to work, the struggle has become how to get those shots from labs to human bodies. It’s tough to consume news coverage and not see scenes of long lines of cars or people […]

Read More
The Art of Waiting: NEMO-Q’s Holistic Approach To Customer Service Puts Clients First
November 16, 2020

In the heat of the moment of an event, things often can go wrong. That’s especially true during the COVID-19 pandemic, when shifting protocols and regulations have made organizers even more stressed when it’s go-time. This added stress makes you want your queuing solution not only to work well but also to be able […]

Read More
The Role of Table Service for Restaurants During Reopening
October 1, 2020

The COVID-19 pandemic has been a crisis for restaurants, but, as they begin to reopen, there are some interesting lessons being learned. In places like the United Kingdom, restaurants are only being allowed to open with table service to prevent crowding at a bar or counter for orders as may have occurred in the past. […]

Read More
The Art of Waiting: Queuing Systems Support Essential Businesses During COVID-19 Outbreak
March 31, 2020

Coronavirus is shutting down local economies across the nation and the world. Unless your business is “essential,” it’s likely the doors are locked. Those essential businesses, though, often include important legal offices, some government buildings, grocers and pharmacies, and medical care environments. Many of those industries, especially when overwhelmed with customers, rely on queuing […]

Read More
The Art of Waiting: Frictionless NEMO-Q Updates Are Coming To Improve Queuing Efficiencies
February 11, 2020

All system software eventually needs an upgrade. And, with NEMO-Q ready to serve up software enhancements for its legacy systems, Erik Berg, Sales Director at NEMO-Q, dropped by to let host Daniel Litwin in on what’s changing with this new rollout. Berg said the new features are easy to identify, and users will notice […]

Read More
Why Queuing is Critical in Healthcare
February 6, 2020

In today’s experience-driven society, people long for engaging, personalized attention. The healthcare market is no different, and it’s increasingly being driven by enhanced patient experiences. Patients are becoming more involved in their healthcare, and their attitude is shifting to that of a consumer. Evolving in pace, then, is critical for healthcare organizations, and queueing […]

Read More
How Smart Queue Systems Help College Campuses Run Smoother
November 27, 2019

Not all customer waiting lines are created equal. A walk-in traffic line at the DMV is characteristically different than a registration line at a college or university, said queuing expert Erik Berg. On this episode of the podcast, host Shelby Skrhak sat down with Berg, a sales consultant for the North American Region at […]

Read More
Analyzing the Lobby Experience and How To Make It Better
October 14, 2019

Online shopping is dominating the transactional marketplace for its ease and immediacy. For brick-and-mortar business, this fact makes providing a positive in-store experience all the more crucial for keeping customers content and loyal. Much like first impressions, the lobby experience can be the singular determination of whether a customer leaves happy and returns again. […]

Read More