Articles by tag: queuing
There’s one thing that a return to semi-normal in the wake of the COVID-19 pandemic has made clear – customers and visitors don’t have time to wait. Expectations for seamless, quick experiences are higher than ever, and that means more industries are turning to queuing solutions to make that efficiency a reality. The Art of […]
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Building Management
The Art of Waiting: Making COVID-19 Vaccine Rollouts More Efficient and Cutting Wait Times
The approval of several vaccines against the novel coronavirus is welcome news around the world. Now that there are vaccines proven to work, the struggle has become how to get those shots from labs to human bodies. It’s tough to consume news coverage and not see scenes of long lines of cars or people […]
Building Management
The Art of Waiting: NEMO-Q’s Holistic Approach To Customer Service Puts Clients First
In the heat of the moment of an event, things often can go wrong. That’s especially true during the COVID-19 pandemic, when shifting protocols and regulations have made organizers even more stressed when it’s go-time. This added stress makes you want your queuing solution not only to work well but also to be able […]
Beyond Technology: The Experience Podcast
The Role of Table Service for Restaurants During Reopening
The COVID-19 pandemic has been a crisis for restaurants, but, as they begin to reopen, there are some interesting lessons being learned. In places like the United Kingdom, restaurants are only being allowed to open with table service to prevent crowding at a bar or counter for orders as may have occurred in the past. […]
Building Management
The Art of Waiting: Queuing Systems Support Essential Businesses During COVID-19 Outbreak
Coronavirus is shutting down local economies across the nation and the world. Unless your business is “essential,” it’s likely the doors are locked. Those essential businesses, though, often include important legal offices, some government buildings, grocers and pharmacies, and medical care environments. Many of those industries, especially when overwhelmed with customers, rely on queuing […]
Building Management
The Art of Waiting: Frictionless NEMO-Q Updates Are Coming To Improve Queuing Efficiencies
All system software eventually needs an upgrade. And, with NEMO-Q ready to serve up software enhancements for its legacy systems, Erik Berg, Sales Director at NEMO-Q, dropped by to let host Daniel Litwin in on what’s changing with this new rollout. Berg said the new features are easy to identify, and users will notice […]
Building Management
Why Queuing is Critical in Healthcare
In today’s experience-driven society, people long for engaging, personalized attention. The healthcare market is no different, and it’s increasingly being driven by enhanced patient experiences. Patients are becoming more involved in their healthcare, and their attitude is shifting to that of a consumer. Evolving in pace, then, is critical for healthcare organizations, and queueing […]