Articles by tag: retail industry

Minimising Waste, Maximising Reusability of Returned Items: Streamlining the Returns Process with Two Boxes

Streamlining the returns process

As ecommerce continues to dominate retail, the efficiency of handling returns becomes crucial for customer satisfaction and operational sustainability. The return rates for online purchases are significantly higher than those for brick-and-mortar stores, underscoring a major challenge for online retailers. In this environment, investing in technology to streamline the returns process is essential for…

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Latest

2024 Retail Refined
Domino’s Leads the Pack in Digital Innovation by Embracing AI Across All Operations for Unmatched Efficiency

As technology continues to reshape the retail landscape, digital innovation, especially through artificial intelligence (AI), takes center stage. Its transformative power over store operations and customer experiences positions AI at the forefront of industry evolution, driving businesses to explore how these tools can refine efficiency, enhance  personalization, and redefine the shopping experience. How can…

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Articles
The Future of Retail Experience: iPickup Point Delivers Unmatched Efficiency and Security

The iPickup Point self-service eCommerce center is an innovative solution designed to streamline the retail experience by offering an efficient, secure way for customers to handle pickups, drop-offs, and returns. This system addresses the growing trend of online shopping and the consumer demand for self-service options, making it an essential tool for retailers. With…

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Articles
Lead the Retail Evolution: Implement Self-Service Solutions for Enhanced Retail Operations

  The retail landscape is witnessing a significant shift towards self-service solutions for pickups, drop-offs, and returns, driven by consumer demand for more convenient and efficient shopping experiences. This trend is underscored by a 30% projected growth rate in the adoption of self-checkout systems and a clear preference from 73% of shoppers who…

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DTiQ
From Concept to Reality: DTIQ Champions the Positive Impact of AI on Retail, C-store, and Restaurant Industries.

What is the impact of AI in serving as the architecture for reshaping industries and bolstering their competitive edge, particularly in the retail, C-store and restaurant sectors? In Episode 2 of IQ Talk, host Daniel Litwin engages in a dynamic conversation with Steve Habermas, Chief Product and Technology Officer for DTiQ. Together, they delve…

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Articles
Revolutionizing Retail: The iPickup Point System Enhances the Returns Process

The iPickup Point system from Position Imaging is revolutionizing the e-commerce returns process by offering a seamless self-service solution. Customers begin by submitting an online return form and receiving a QR code, which they scan at the iPickup Point kiosk in-store. They then attach an “iClip” to their returned item and place it on…

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Articles
Cutting-Edge Order Fulfilment Technology to Enhance Retail Customer Experience

Liisa Walsh, the Director of Product Management at Position Imaging showcases an innovative order fulfilment technology designed to streamline retail pickups. Dubbed “BOPIS solution,” this system integrates seamlessly with point-of-sale (POS) systems, allowing for efficient order preparation and management by staff, referred to as “kickers.” Upon completion, orders are signed into the system, scanned,…

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data-driven tools
Leverage Data-Driven Tools and Local SEO for Maximum Search Engine Rankings
July 26, 2024

As businesses continue to navigate the digital landscape, data-driven tools are more crucial than ever for effective SEO strategies. Understanding and implementing the proper SEO practices can make a significant difference with evolving algorithms and competitive markets. Given that 75% of users never scroll past the first page of search results, this statistic underscores…

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On-device AI
On-Device AI is Today’s Tech Innovation, Competition and Market Leadership Driver
July 26, 2024

On-device AI revolutionizes the tech landscape, making it a critical factor for industry dominance. This cutting-edge technology directly integrates advanced AI capabilities into devices, transforming consumer and enterprise applications. This shift stems from the need for improved performance, reduced latency, enhanced data privacy & security, and personalized user experiences. With advancements in neural processing…

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modern supply chains
The Role of AI in Modern Supply Chains: Insights from Aaron Hatfield at Arvist
July 26, 2024

Artificial intelligence rapidly transforms modern supply chains, with companies like Arvist leading the charge. In a recent episode of Hammer Down, hosted by Mike Bush, Aaron Hatfield, the Head of Sales at Arvist, sheds light on AI’s practical applications and benefits in enhancing supply chain operations. Is AI in the supply chain a double-edged…

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semiconductor manufacturing
Training New Semiconductor Manufacturing Professionals is Key to Meet Coming Domestic Manufacturing Demand
July 26, 2024

Over the past few years, the U.S. has made significant strides in semiconductor manufacturing, driven by substantial investments and strategic policies. With the CHIPS Act expected to triple domestic semiconductor manufacturing capacity by 2032, the need for a skilled workforce is more urgent than ever. This discussion explores the key question: What does the…

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Other Articles
Retail Revolution: Social Commerce is No Fad, It’s the Future
January 31, 2024

As we enter 2024, the Western social commerce sector is undergoing a significant transformation. In the United States, around 36% of internet users are now participating in social buying, with platforms such as TikTok, Instagram, and Meta at the forefront. This sector is projected to reach a market value of $100 billion by 2025. This…

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Touchless Instant Checkout Perfectly Aligns with Consumer Desires, Offering the Ultimate Convenience and Seamless Shopping Experience
January 22, 2024

As retail evolves to meet modern consumer demands,  Melissa Gonzalez, host of Retail Refined takes a deep dive into the game-changing impact of touchless instant checkout on traditional brick-and-mortar stores. This insightful discussion sheds light on the intersection of consumer preferences and innovative retail technology.

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Staying Competitive in Retail: Future Success Tied to Adoption of Innovative Tech
January 12, 2024

In the rapidly evolving retail industry, a wide array of innovative tech is reshaping the landscape, marking a significant transformation in both the shopping experience and the operational aspects of businesses. This video from Datascan, explores a range of innovative technologies transforming the retail industry. It delves into the use of RFID for efficient…

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Forever 21 & Shein Might Pull in Profits, But Their Business Models Are Incompatible in the Long-Term
November 19, 2023

The recent partnership between Forever 21 & Shein, a key event in retail fashion strategy, marks a pivotal moment in the industry, merging the traditional brick-and-mortar approach of Forever 21 with Shein’s fast-paced online retail model. This collaboration offers consumers an unprecedented blend of in-store experience and online variety, but it also raises significant questions…

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Retailers Should Reduce Their SKUs for a Healthier Supply Chain. Here’s Why.
November 17, 2023

In the current retail and consumer packaged goods (CPG) landscape, the industry faces significant challenges in maintaining a healthier supply chain. A 2023 Consumer Survey by O9 Solutions underscores this, revealing that over half of consumers have encountered product shortages, leading to a shift towards price-based purchasing over brand loyalty and reduced shopping due…

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The Price of Fashion: Decoding Retail Policies Amidst Rising Supply Chain Costs
November 17, 2023

Recently, fast fashion retailer H&M backtracked on a decision to charge its UK customers a small return fee on online purchases returned to its brick-and-mortar outlets. But the price of fashion is high, and recent trends like ‘try-and-return’ purchases have prompted several clothing brands to change their return policies. So, how do underlying supply…

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Retail Innovation Takes Center Stage at Coach Under Giovanni Zaccariello’s Leadership
November 15, 2023

In an era where digitalization and sustainability are reshaping the retail landscape, Giovanni Zaccariello, SVP of Global Visual Experience at Coach, offers a fresh perspective on retail innovation. With the post-pandemic world demanding more engaging and responsible brand experiences, Coach’s strategy stands out. A recent study by McKinsey highlights the increasing importance of digital…

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From Brick-and-Mortar to WEB3: The Future of Retail in a Digital-First World
November 11, 2023

In an era where retail is rapidly transforming, understanding the nuances of technology, strategy, and innovation has never been more critical. The retail industry is at a crossroads, grappling with the integration of digital and physical experiences, and the stakes are high. This backdrop sets the stage for a compelling discussion on the future of…

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To Balance Customer Satisfaction And Reduce Try-And-Return Purchases, Retailers Need to Sell Consistent Sizing and Analyse Return Data
October 30, 2023

In a significant policy reversal, fashion retailer H&M recently backtracked on instituting a small return fee on its UK customers who seek to return online purchases in-store. However, this fee still applies for items returned to the warehouse — a move that aligns with industry practices. Many retailers, including Zara and Boohoo, have instituted…

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