COVID-19 exposed how important indoor air sanitization is to human health. People are hyperaware of the fact that indoor air quality can negatively impact their physical and mental health. As a result, the market is flooded with all sorts of products that claim to protect people from a multitude of airborne assailants: pollen, dust, bacteria,…

There is so much technology out there that can help improve the efficiencies of your business – but much of it is hard to use, hard to understand, and even harder to integrate. People are afraid to adopt – but they shouldn’t be. For one consumer in the HVAC and mechanical service industry, integrating a…

According to OSHA (Occupational Safety and Health Administration), falls are the leading cause of death in the construction industry. In 2020, approximately 351 out of 1,008 construction fatalities were due to fatal falls to a lower level, which accounts for about a third of all on-the-job deaths in the construction industry. These deaths cause significant…

Various strategies and techniques can be employed to combat the spread of respiratory viruses in buildings. These strategies aim to reduce the concentration of respiratory viruses in the air and on surfaces, making it less likely for people to contract the virus. Some of the most effective strategies include increasing ventilation and filtration, implementing social…

Safety, quality, and compliance training are essential, but are time-consuming and create administrative burdens for businesses. Greg Crumpton, Vice President of Critical Environments and Facilities at Service Logic, and Tony DeAscentis, CEO of Ving, chatted with host Tyler Kern about how Ving is changing this. Ving offers a safety, quality, and compliance training and…

The HVAC industry has long been male-dominated, but women are joining the field in larger numbers and making an impact. One of those is Brittney Johnson, Maintenance Sales Representative, Commercial Mechanical at Commercial Mechanical Utah. She spoke with Conversations from the Edge host Hilary Kennedy about her career. Johnson explained that after high school, she wasn’t…

Perhaps at no time in history have we thought as much about the air we breathe indoors. With research suggesting that COVID-19 spreads more readily in indoor environments, measures need to be taken to prevent the spread of the coronavirus, but there also are steps that can be taken by business owners or building…

Jonathan Sterling, president of Maxair Mechanical spoke on this episode of Conversations from the EDGE about peer groups, and how they offer many benefits for an organization. Before Maxair joined the Service Logic group of companies, they participated in non-competitive peer groups with similar type businesses across the country. “Through this process, we gained…

On this episode of Conversations from the EDGE with Service Logic, host James Kent spoke with Chris Douglas, President of Encon Heating & A/C, about Douglas’ 37 years with Encon, tracing a career path that began as a service technician. It was during this first role with the Encon, Douglas learned the importance of…

The process of integrating new systems into existing ecosystems is detailed, by its very nature. On today’s installment of Service Logic’s Conversations from The EDGE, host Sean Heath spoke with Greg Crumpton and StrategITcom’s Carrie Goetz  to discuss the nature of an IT ecosystem and the challenges that present themselves during these implementations. “I…

In the business world, there are a few phrases that are mainly used out of habit, without really considering the root meaning of the words being put together. On this episode of Conversations from The EDGE by Service Logic, Elizabeth Barber, Service Manager for Service Logic, had a thoughtful conversation with host Sean Heath…

On this month’s episode of Conversations From The EDGE podcast, with Service Logic, host Scott Sidway sat down with Service Logic’s Tony Ponzo to discuss the twists and turns of his successful career path, including an unexpected injury that changed his trajectory. Ponzo is Chief Operating Officer of Charlotte, North Carolina-based Service Logic, the…

What’s the single most valuable skillset for a skilled tradesman? Surprise, it’s not 100 percent talent. Soft skills can be the secret ingredient for success in blue-collar trades, according to Josh Zolin, author of the book Blue Is the New White: The Best Path to Success No One Told You About and CEO of…

Great customer service is about delivering in a timely manner with the least amount of roadblocks possible. But is service also a soft skill? “You bet,” said Greg Crumpton, vice president of critical facilities at Service Logic. On this episode of Conversations from The EDGE with Service Logic, host Sean Heath discussed the role…

Running a small HVAC business is difficult, relying on a single owner to maintain all aspects of the business. In this new episode of Conversations from The EDGE with Service Logic, host Sean Heath sat down with Tim Riedel, president of Service Logic, to discuss how the nationwide HVAC company approaches acquisitions and help…

The US student loan debt hovers at $902 billion. Meanwhile, Millennials and Gen Z’ers are unable to find jobs with their four-year degrees. Their debt continues to mount as they work any job to cover the bills. But this common tail doesn’t have to be the norm. Skills tradesmen and craftsmen jobs are out…

A sweltering summer means it’s a busy time for Bobby Marcus, vice president of controls division for Engineered Cooling Services, a division of Service Logic. On this episode of Conversations from The EDGE with Service Logic, Marcus shared his perspective on the challenges of integrating modern HVAC systems and controls. The Internet of Things…

There are a lot of moving parts in any building, but the most noticeable is usually the interior environment. Maintaining a comfortable atmosphere makes a tremendous difference in the day-to-day for any company, but the actual maintenance can be a challenge for on-site personnel. On today’s podcast, MarketScale host Sean Heath sat down with…

Greg Crumpton was born in 1964, the last year classified as the “Baby Boomer” generation. Not only was he born into this generation, but his vertical is defined by it; working in the skilled trade industry, Crumpton is seeing a massive wave of retirement from the Baby Boomers. In the next 13 years, 47…

Escalating energy costs and growing environmental awareness brings the conversation around the effective management and maintenance of commercial buildings to a critical head. Heating, Ventilation, and Air Conditioning (HVAC) systems, the lifeblood of any commercial building, consume roughly 29% of total U.S. end-use energy. A poorly functioning HVAC system can create an unpalatable environment,…

In today’s rapidly changing world, the aging workforce in technical and trade careers, including the HVAC (Heating, Ventilation, and Air Conditioning) industry, is a significant challenge. With advancements in energy management and new HVAC systems hitting the market every year, the need for young, skilled workers is more pressing than ever. However, attracting this…

Mechanical solutions covering everything for nationwide commercial HVAC needs is something Huckestein Mechanical, A Service Logic Company, is all about. Since James E. Huckestein expanded the C.L. Fallon Corporation in 1978 to include mechanical contracting and a complete HVAC solution ten years later, Huckestein remains the respected name in mechanical solutions. This reputation continues…

In today’s evolving job market, an increasingly powerful narrative is emerging about the value of skilled trades, especially an HVAC industry career. Skilled trades is a growing industry with positions to fill. By 2028, more than 3 million estimated jobs will be available. These market conditions make for a perfect opportunity for young career…

Do you have a future in HVAC? The demand for skilled trades is rising, with HVAC at the forefront of the growing job market. The U.S. Bureau of Labor Statistics anticipates a 5% growth rate in HVAC employment from 2021 to 2031. With a significant portion of the current workforce nearing retirement age, there’s…

The global pandemic generated new health and safety conversations about air quality improvement. Studies have shown that indoor air can be up to five times more polluted than outdoor air, leading to a heightened risk of various health issues, including respiratory diseases and allergies. Although the world is no longer in a pandemic, concerns…

When it’s time for chiller repairs or a rebuild, that situation requires immediate resolution from the facilities manager. Does that mean a potentially time-consuming wait for the manufacturer to provide a solution? It doesn’t have to be. The team at NAC Mechanical discussed chiller repairs and maintenance and addressed the need to go straight…

Why did Service Logic bring together leaders from all their companies? Knowledge sharing and collaborative learning have never been more crucial. As industries continue to evolve, the concept of “learning organizations”—businesses prioritizing learning and adaptability as critical success factors—is leading the charge. This discussion is timely. According to a 2021 McKinsey Global Survey, companies…

Preventative maintenance is the backbone of a comprehensive HVAC asset management program. And that begins with an accurate and detailed inventory along with a complete understanding of the current conditions of your HVAC equipment. Unfortunately, the old method of taking down lengthy model and serial numbers by hand is time consuming and often inaccurate….

Safety is always a top priority in HVAC. Here’s a look into the annual Service Logic Safety Summit hosted by ENCON in 2019.