Articles by author: Wil Kenney

On the heels of the recent announcement from Starbucks of a major corporate restructuring, observers are itching to see what kinds of benefits the shakeup will bring for the flagging coffee giant.[1] Not all restructures are alike in their execution or their ultimate payoffs, but they all require a similar mindset that sometimes can be…

One of the great challenges to a retailer adapting to a seamless omnichannel shopping experience is shipping, and one leg of it in particular. Last mile delivery accounts for the final stretch from a local delivery hub to a customer’s door. Through prophecies of doom and gloom, retail shopping has evolved rather than died out…

Augmented and virtual reality technologies have had jaws dropping in consumer and retail experiences for years now. In professional circles, and construction in particular, there is some serious catching up to do. This lag is in spite of demonstrable advantages that using AR and VR before, after, and on the job provides. A handful of…

Regardless of the industry, inventory management stands out as one of the most common areas where costs rack up needlessly. From the sprawling warehouse of pallets and shelves to the local restaurant’s pantry and walk-in, and the trucking systems that link them, the proper tracking and management of inventory is essential to keep costs low…

Regardless of the industry, inventory management stands out as one of the most common areas where costs rack up needlessly. From the sprawling warehouse of pallets and shelves to the local restaurant’s pantry and walk-in, and the trucking systems that link them, the proper tracking and management of inventory is essential to keep costs low…

As the brunt of Hurricane Florence begins to fade, the effects of this “once-in-a-lifetime storm” are still being felt throughout the Carolinas. In the communities they serve, restaurants hold a unique position during natural disasters like Florence. Often, they are among the last businesses to shut down before the storm hits. When the rain lessens,…

A year ago, hurricane Harvey devastated Houston, Texas. Just two weeks, later hurricane Maria made landfall in Puerto Rico and Florida. Estimates of the damage’s price tag top $300 billion, with countless unreported incidents of damage no doubt inflating that number.[1] Though damaging winds and debris are among the most threatening to people caught in…

Restaurants have historically shown themselves to be hubs for experimentation in recipe, preparation, and dining experience. While the world around restaurants moves steadily toward technological integration, some restaurateurs balk at the prospect of bringing screens into their kitchens and dining rooms. Recently, a number of particular tech companies have demonstrated to even the most hesitant…

When hoteliers and members of the hospitality industry think of the latest trends, they usually look toward the future. Recently, some of the most exciting new hotels to open anywhere have done the exact opposite. Famed temples, prisons, and even elementary schools are being converted into luxury hotels and restaurants. Though amenities and location are…