Beyond MRO

Navigating The Skies of Customer Service in the MRO Industry

Navigating The Skies of Customer Service in the MRO Industry

Welcome to “Beyond MRO,” where we explore the latest trends and topics in the aviation and maintenance, repair, and overhaul (MRO) industry. I’m your host, Michelle Dawn Mooney, and today, we’re diving deep into the world of customer service in aviation. Joining us is Alyssa Thorne, Business Development Manager at FEAM Aero, an expert in…

Read More

Latest

Our Hangars
From Service to Skies: FEAM Aero’s Commitment to Veterans

In a world where the path forward can be uncertain, FEAM Aero is rewriting the narrative for our nation’s veterans. With a legacy rooted in family values and a deep commitment to those who have served, FEAM Aero is more than an aircraft maintenance company—it’s a launchpad for veterans’ careers. Stepping into civilian life after…

Read More
Season One -- Beyond MRO
Advancing Safety in the Aviation Industry

In this episode of Beyond MRO, we explore the critical importance of safety in aviation with a focus on the safety department at FEAM Aero. Safety is not merely a part of aviation maintenance and operations; it’s a core value ingrained in every aspect of the industry. Joining us are two outstanding guests, Alison…

Read More
Season One -- Beyond MRO
Your Guide to Talent Acquisition & Recruiting in the Aviation Industry: Insights from FEAM Aero

In the latest episode of “Beyond MRO,” a podcast brought to you by FEAM Aero, host Michelle Dawn Mooney explores the world of aircraft maintenance, repair, and operations. This episode delves into the crucial topic of talent acquisition and recruiting in the aviation industry. With the growing demand for skilled technicians and the need…

Read More
Our Hangars
Empowering Careers in Aviation: Artem Pavlyukovets’ Story with FEAM Aero

Artem Pavlyukovets, the Hangar Operations Lead Mechanic at FEAM Aero’s CVG Airport location, embodies the boundless possibilities and unwavering dedication of the aviation industry. His journey began with enrollment in a trade school specializing in airframe and power plant technology, igniting his passion for aviation and exploring careers in aviation. As an integral part of…

Read More
Our Hangars
Safety First: An Inside Look at FEAM Aero’s Commitment to Aviation Safety

Discover the thrilling world of aviation with ample opportunities for learning and growth. Anisha Finch, a Safety Coordinator at FEAM Aero, embodies the spirit of continuous learning and professional development. Her journey with FEAM Aero began when she applied for an A&P technician position in Arizona, which eventually led to her current role. From her…

Read More
Our Hangars
Addressing the AMT Shortage: FEAM Aero’s Commitment to Training and Growth

In the aviation industry, the AMT shortage is a pressing concern. However, FEAM Aero, a renowned Maintenance Repair Organization (MRO), is taking proactive steps to tackle this challenge head-on. With over 36 locations across the United States and 20 locations overseas, FEAM Aero is dedicated to excellence. To address the AMT shortage, FEAM Aero…

Read More

Latest

Radar
Physical Retail’s Next Infrastructure Layer: Item-Level Intelligence with Radar
June 4, 2026

Physical retail is under pressure to become as measurable and responsive as e-commerce. While retailers have spent years optimizing digital channels with real-time data, store teams have often had to make decisions with incomplete inventory visibility and delayed operational signals. That gap matters because stores still account for 80% of U.S. retail sales, making…

Read More
Healthcare in Pakistan
From Institutional Excellence to Population-Level Access: How Pakistan Can Bridge Its Healthcare Divide
June 1, 2026

Healthcare systems are under pressure almost everywhere, but the strain is especially visible in lower-resource settings where demand is rising faster than infrastructure. In Pakistan, that pressure is playing out across a system that has to serve more than 250 million people with limited public investment. Public health spending remains below 1% of GDP,…

Read More
Engineering
Scaling Experiential Learning in the Curriculum: How Iron Range Engineering Transformed Engineering Education
June 1, 2026

Engineering has transformed nearly every part of modern life, from the phones in our pockets to the systems powering global industry. But the way engineers are educated has often moved far more slowly than the profession itself. Employers are asking for graduates who can navigate ambiguity, communicate across teams, and contribute meaningfully from the…

Read More
vascular surgeon
When Geography Meets Purpose: How One Move Reshaped a Vascular Surgeon’s Career
May 28, 2026

Medicine isn’t what it used to be—not for the people practicing it. Independent physicians are becoming the exception, not the norm, as more doctors move into hospital systems, corporate groups, and academic networks. At the same time, the pipeline of specialists isn’t keeping pace with growing patient needs, particularly in complex fields like vascular…

Read More

Latest Beyond Bites

Beyond Bites
The Last 747 is Delivered to the FEAM Hangar at CVG Airport
February 8, 2023

CINCINNATI, OH – After an iconic history, the last Boeing 747-8 Freighter has rolled out of the Boeing plant in Everett, Washington. This marks the end of an era for the aviation giant, as the Boeing 747 played an integral part in the development of commercial aviation since its introduction in 1969. The iconic humpback design…

Read More
How One MRO Company is Creatively Overcoming the Industry’s Talent Shortage

Fresh off the conclusion of the MRO Americas 2022 Aviation week, host Grant Harrell of the podcast “Are We There Yet?” sat down with Cam Murphy, the president of FEAM Aero — an aircraft maintenance company. The pair discussed the aviation industry, and how the global pandemic greatly affected various aspects of the field. But…

Read More

Latest Our Hangars

From Service to Skies: FEAM Aero's Commitment to Veterans
Our Hangars
From Service to Skies: FEAM Aero’s Commitment to Veterans
August 28, 2023

In a world where the path forward can be uncertain, FEAM Aero is rewriting the narrative for our nation’s veterans. With a legacy rooted in family values and a deep commitment to those who have served, FEAM Aero is more than an aircraft maintenance company—it’s a launchpad for veterans’ careers. Stepping into civilian life after…

Read More
Empowering Careers in Aviation: Artem Pavlyukovets’ Story with FEAM Aero

Artem Pavlyukovets, the Hangar Operations Lead Mechanic at FEAM Aero’s CVG Airport location, embodies the boundless possibilities and unwavering dedication of the aviation industry. His journey began with enrollment in a trade school specializing in airframe and power plant technology, igniting his passion for aviation and exploring careers in aviation. As an integral part of…

Read More
Safety First: An Inside Look at FEAM Aero’s Commitment to Aviation Safety

Discover the thrilling world of aviation with ample opportunities for learning and growth. Anisha Finch, a Safety Coordinator at FEAM Aero, embodies the spirit of continuous learning and professional development. Her journey with FEAM Aero began when she applied for an A&P technician position in Arizona, which eventually led to her current role. From her…

Read More
Addressing the AMT Shortage: FEAM Aero’s Commitment to Training and Growth

In the aviation industry, the AMT shortage is a pressing concern. However, FEAM Aero, a renowned Maintenance Repair Organization (MRO), is taking proactive steps to tackle this challenge head-on. With over 36 locations across the United States and 20 locations overseas, FEAM Aero is dedicated to excellence. To address the AMT shortage, FEAM Aero…

Read More
Exploring FEAM Aero's Expansion at CVG with Martin Fryer
Our Hangars
Exploring FEAM Aero’s Expansion at CVG
June 19, 2023

In the world of aviation, time never stands still. It’s an industry that demands constant readiness, with the right skill set, tools, opportunities, people, training, and location all coming together seamlessly. Martin Fryer, the CVG General Manager for FEAM Aero, understands this reality all too well. As he steps into work each morning, the…

Read More

Latest Season One -- Beyond MRO

Navigating The Skies of Customer Service in the MRO Industry
Season One -- Beyond MRO
Navigating The Skies of Customer Service in the MRO Industry
November 21, 2023

Welcome to “Beyond MRO,” where we explore the latest trends and topics in the aviation and maintenance, repair, and overhaul (MRO) industry. I’m your host, Michelle Dawn Mooney, and today, we’re diving deep into the world of customer service in aviation. Joining us is Alyssa Thorne, Business Development Manager at FEAM Aero, an expert in…

Read More
Advancing Safety in the Aviation Industry

In this episode of Beyond MRO, we explore the critical importance of safety in aviation with a focus on the safety department at FEAM Aero. Safety is not merely a part of aviation maintenance and operations; it’s a core value ingrained in every aspect of the industry. Joining us are two outstanding guests, Alison…

Read More
Your Guide to Talent Acquisition & Recruiting in the Aviation Industry: Insights from FEAM Aero

In the latest episode of “Beyond MRO,” a podcast brought to you by FEAM Aero, host Michelle Dawn Mooney explores the world of aircraft maintenance, repair, and operations. This episode delves into the crucial topic of talent acquisition and recruiting in the aviation industry. With the growing demand for skilled technicians and the need…

Read More
Achieving Optimal Results with Aerospace Major Repair and Recovery

The aerospace industry has been in recovery mode since the end of the global pandemic. Domestic and international travel are rising, but challenges remain from supply chain disruptions, digital transformation, obtaining a skilled workforce, and future air mobility considerations of AAM and EVTOL.  To keep ahead of these challenges, one area of critical importance…

Read More
Season One -- Beyond MRO
Epic Flight Academy’s New Mechanic Program Will Help Nurture the Next Generation of Aviation Technicians
April 13, 2023

The need for well-trained aviation technicians becomes increasingly crucial as the aviation industry continues to grow and evolve. However, training new technicians comes with several challenges, from a shortage of skilled trainers to a lack of hands-on training opportunities. The shortage of skilled technicians is a significant challenge that needs to be addressed by the industry.  What…

Read More
Other Beyond MRO
Exploring FEAM Aero’s Expansion at CVG
June 19, 2023

In the world of aviation, time never stands still. It’s an industry that demands constant readiness, with the right skill set, tools, opportunities, people, training, and location all coming together seamlessly. Martin Fryer, the CVG General Manager for FEAM Aero, understands this reality all too well. As he steps into work each morning, the…

Read More
Achieving Optimal Results with Aerospace Major Repair and Recovery
May 17, 2023

The aerospace industry has been in recovery mode since the end of the global pandemic. Domestic and international travel are rising, but challenges remain from supply chain disruptions, digital transformation, obtaining a skilled workforce, and future air mobility considerations of AAM and EVTOL.  To keep ahead of these challenges, one area of critical importance…

Read More
Epic Flight Academy’s New Mechanic Program Will Help Nurture the Next Generation of Aviation Technicians
April 13, 2023

The need for well-trained aviation technicians becomes increasingly crucial as the aviation industry continues to grow and evolve. However, training new technicians comes with several challenges, from a shortage of skilled trainers to a lack of hands-on training opportunities. The shortage of skilled technicians is a significant challenge that needs to be addressed by the industry.  What…

Read More
The Last 747 is Delivered to the FEAM Hangar at CVG Airport
February 8, 2023

CINCINNATI, OH – After an iconic history, the last Boeing 747-8 Freighter has rolled out of the Boeing plant in Everett, Washington. This marks the end of an era for the aviation giant, as the Boeing 747 played an integral part in the development of commercial aviation since its introduction in 1969. The iconic humpback design…

Read More
How One MRO Company is Creatively Overcoming the Industry’s Talent Shortage
May 11, 2022

Fresh off the conclusion of the MRO Americas 2022 Aviation week, host Grant Harrell of the podcast “Are We There Yet?” sat down with Cam Murphy, the president of FEAM Aero — an aircraft maintenance company. The pair discussed the aviation industry, and how the global pandemic greatly affected various aspects of the field. But…

Read More