What Can Retailers Expect in 2021?

+ more

Designed for retail leaders and lovers alike, Retail Refined explores the in-store technology of the future, challenges the industry’s preconceived notions, and brings together retail’s biggest names to understand the brand strategies that will define the next decade in retail.

 

What lessons can retailers and brands look back on this year to make 2021 a year to remember?

An expert on retail data and trends, consumer engagement, and predictive analytics, Greg Petro, Founder and CEO of First Insight, joins Melissa Gonzalez on this episode of Retail Refined.

What Melissa asked Greg Petro:

  • Why did First Insight launch the new Next-Gen Experience Management platform?
  • What are the different pillars of the new platform? Can you share examples of each pillar (ex: employee, product, consumer, etc.)
  • This platform expands First Insight’s offering into new industry sectors including consumer products, travel, leisure and entertainment, automotive and financial services. What did you see if the retail industry and are there any parallels expanding into new categories?
  • How will the Next-Gen Experience Management platform help companies make better business decisions?
  • What is your predictions for the retail industry in 2021 – from a consumer perspective and a retailers perspective.

Listen to Previous Episodes of Retail Refined Right Here!

Latest

What Makes for a ‘Cheap’ Flatbed Printer?
July 30, 2021
On previous episodes of Print Precision from DigiTech, we’ve covered a simple truth – quality is the cheapest thing you can offer your customers. There’s no substitute for a high-quality flatbed printer like the Read more
The Technical Aspects of In-Circuit Test Fixtures
July 30, 2021
Critical in-circuit test fixtures, or ICT fixtures, are no strangers to On Deck with Circuit Check. This show isn’t their first mention, but, for this episode, ICT fixtures got a more in-depth look for a better Read more
Strategic Accounts—A Role for Everyone
July 30, 2021
Service Logic’s Elizabeth Barber, Operations & Communications Manager, and Sarah Craver, Accounting Assistant, spoke with host Hilary Kennedy on the importance of everyone’s role in running Read more