Articles by tag: customer service

Building Relationships Isn’t Just About Business

Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers Read more

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Why Scaling in Last-Mile Delivery Means Investing in Technology, Partners, and Workers with Brenda Stoner of PICKUP
May 7, 2021
Last-mile delivery is now essential in the logics space. The greater adoption of eCommerce and the need to get in now will continue to fuel it. While last mile for smaller parcels is relatively Read more
DeGeest Holds Welding Competition for Area High School Students
DeGeest Holds Welding Competition for Area High School Students
May 7, 2021
On Friday, May 7 from 1p.m. to 4 p.m., Harrisburg High School and Tea Area High School welding students tested their skills at DeGeest Corporation as they competed for individual awards and the overall winning Read more
Why Early Learners Need Community Investment To Succeed
May 7, 2021
Due to the COVID-19 pandemic, demographics in Pre-K and Kindergarten are shifting. This is leaving an enrollment bubble as students head back to class in Fall 2021. A strain will be placed on the educators and the Read more
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Building Relationships Isn’t Just About Business
April 29, 2021
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers Read more
Vertical with Vidir: Technology and Automation Lead Changes in Retail Industry Post-COVID
April 15, 2021
  With the COVID-19 Pandemic, many companies moved online. Vidir and the broader world are seeing a lot of changes in the retail industry. The demand for automation and new technology is Read more
Flowcast: How Trillium Flow Technologies Addresses Old and New Energy Challenges
April 6, 2021
  Anyone who has tracked the energy industry over the past decade can affirm just how much the market has changed. But, in all that time, many legacy companies remain at the top of their Read more
Field Focus: Field Service Innovation at the Edge
March 31, 2021
For most field service organizations, the edge is their front line and the face of the business. After all, the mobile technicians that make up the edge are the ones that go out to customers Read more
How Conversational AI Leads to Career Advancement Opportunities
March 29, 2021
The way we communicate, share data and use technology to act on those insights is changing – and it’s all leading to the cloud. On In the Cloud, every week new experts will engage in a fire side Read more
IB Roof Systems™ Names 4 Star General Contracting, Inc. Contractor of the Year for Second Consecutive Year
March 4, 2021
IRVING, Texas, (February 24, 2021) – IB Roof Systems™, a leading provider of complete PVC roofing solutions for flat or low-sloped roofs, names 4 Star General Contracting, Inc., as its 2020 Read more
Keep Kuul: Developing a Customer Service-Centered Culture
March 3, 2021
It’s easy for companies to claim a commitment to culture, but how many of them actually practice and uphold their values in their day-to-day operations? And for the organizations that do, Read more
Why Chick-Fil-A Operations Saved a COVID Vaccine Drive-Thru
February 2, 2021
  Fast-food giant Chick-Fil-A is known for its service – and that commitment to moving customers through its restaurants paid off outside the realm of chicken sandwiches recently. A South Read more
How to Cultivate A Custom of Customer Service with Instructor Dave Griffiths
November 17, 2020
Industry-leading companies have set a new standard for customer service. The modern consumer expects nothing less than constant availability, personal touches, attention to detail and a Read more