Tag: customer service
Industry-leading companies have set a new standard for customer service. The modern consumer expects nothing less than constant availability, personal touches, attention to detail and a willingness to go above and beyond.
In the heat of the moment of an event, things often can go wrong. That’s especially true during the COVID-19 pandemic, when shifting protocols and regulations have made organizers even more stressed when it’s go-time.
It’s not too much of an exaggeration to say that a business can stand or fall on the strength of its customer service. But what are the best ways to reinforce your customer-centric culture?
Virgin Hotels – it’s a name popping up everywhere, most recently in Dallas, Texas, where the company just opened its latest boutique hotel offering.