Articles by tag: customer service

Will Flexible Work be a Permanent Part of the Retail Landscape?

Designed for retail leaders and lovers alike, Retail Refined explores the in-store technology of the future, challenges the industry’s preconceived notions, and brings together retail’s biggest Read more

Latest

What Makes for a ‘Cheap’ Flatbed Printer?
July 30, 2021
On previous episodes of Print Precision from DigiTech, we’ve covered a simple truth – quality is the cheapest thing you can offer your customers. There’s no substitute for a high-quality flatbed printer like the Read more
The Technical Aspects of In-Circuit Test Fixtures
July 30, 2021
Critical in-circuit test fixtures, or ICT fixtures, are no strangers to On Deck with Circuit Check. This show isn’t their first mention, but, for this episode, ICT fixtures got a more in-depth look for a better Read more
Strategic Accounts—A Role for Everyone
July 30, 2021
Service Logic’s Elizabeth Barber, Operations & Communications Manager, and Sarah Craver, Accounting Assistant, spoke with host Hilary Kennedy on the importance of everyone’s role in running Read more
All Articles
Will Flexible Work be a Permanent Part of the Retail Landscape?
July 13, 2021
Designed for retail leaders and lovers alike, Retail Refined explores the in-store technology of the future, challenges the industry’s preconceived notions, and brings together retail’s biggest Read more
Using Data To Leverage The Customer Experience
July 6, 2021
Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the Read more
How Firefighting Can Teach Customer Service
May 13, 2021
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers Read more
Building Relationships Isn’t Just About Business
April 29, 2021
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers Read more
Vertical with Vidir: Technology and Automation Lead Changes in Retail Industry Post-COVID
April 15, 2021
  With the COVID-19 Pandemic, many companies moved online. Vidir and the broader world are seeing a lot of changes in the retail industry. The demand for automation and new technology is Read more
Flowcast: How Trillium Flow Technologies Addresses Old and New Energy Challenges
April 6, 2021
  Anyone who has tracked the energy industry over the past decade can affirm just how much the market has changed. But, in all that time, many legacy companies remain at the top of their Read more
Field Focus: Field Service Innovation at the Edge
March 31, 2021
For most field service organizations, the edge is their front line and the face of the business. After all, the mobile technicians that make up the edge are the ones that go out to customers Read more
How Conversational AI Leads to Career Advancement Opportunities
March 29, 2021
The way we communicate, share data and use technology to act on those insights is changing – and it’s all leading to the cloud. On In the Cloud, every week new experts will engage in a fire side Read more
IB Roof Systems™ Names 4 Star General Contracting, Inc. Contractor of the Year for Second Consecutive Year
March 4, 2021
IRVING, Texas, (February 24, 2021) – IB Roof Systems™, a leading provider of complete PVC roofing solutions for flat or low-sloped roofs, names 4 Star General Contracting, Inc., as its 2020 Read more