Articles by tag: retail insights
How can brands leverage theater-driven design to create immersive retail experiences that resonate with consumers? Melissa Gonzalez, Principal and Shareholder at MG2 Design and the host of Retail Refined, has illuminated this topic at SXSW (South by Southwest) 2024, highlighting the significance of engaging consumers through multiple touchpoints. “What do you stand for? Why…
Latest
Articles
Are Supply Chain Disruptions Impacting Consumer Behavior? Inflation Could be the Bigger Culprit.
A recent survey by o9 Solutions reveals significant shifts in consumer behavior due to supply chain disruptions, with over half reporting direct impacts on purchasing habits. Amidst rising costs, many are halting purchases or seeking more cost-effective alternatives, signaling a critical moment for industries to reassess and innovate their supply chain strategies. In the…
Podcasts
The Recent Forever 21-Shein Collaboration Tests Consumers’ Sustainability Commitments
Shein has acquired a significant stake in Forever 21’s operator, SPARC Group, paving the way for potential Shein mini-shops within Forever 21 stores. The Forever 21-Shein collaboration melds Shein’s modern online fast fashion dominance with Forever 21’s longstanding influence on American shopping trends. How can the merging of two fast-fashion giants impact the industry and…
Articles
With Return Policies, Retailers Must Strike a Balance Between Customer Satisfaction and Operational Efficiency
Retail return policies were liberal during the pandemic, but those expensive returns come with a price tag to the bottom line. Can retailers find a happy medium? Fashion retailer H&M recently navigated a policy hiccup, where it initially set a £1.99 fee for shoppers wishing to return online purchases, a charge applicable in-store and…
Articles
Success in the Shein/Forever 21 Partnership Hinges on Data Integration Strategy
If the Shein/Forever 21 partnership is to be successful, the right data integration strategy could make all the difference. The recent partnership between Singapore-based Shein and Forever 21 is a notable development in the retail sector, merging the strengths of a dominant e-commerce platform with a traditional brick-and-mortar brand. This collaboration promises to offer…
2023
Retail Legend, Arnie Cohen Discusses the Resurgence of Catalogs
In the latest episode of What Just Happened, host Christine Russo sits down with retail legend Arnie Cohen, CEO of J. Peterman Company, to discuss the surprising resurgence of catalogs in the digital age. Cohen delves into the tactile experience catalogs offer, the challenges faced during the COVID-19 pandemic, and the integration of cart.com…
2023 Retail Refined
The Impact of Wellness in Retail Experiences
In the latest episode of Retail Refined, host Melissa Gonzalez converses with Dawn Clark, Co-Founder of Osean Studios, a design strategist, and retail design expert. The spotlight of the conversation is the impact of wellness in retail experiences, delving into Clark’s professional journey that spans eminent brands like Nordstrom, Saks Fifth Avenue, Nike, Amazon,…