Community Generated Content

RLPSA
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The RLPSA, the Restaurant Loss Prevention & Security Association, diligently works to elevate the industry’s standards and empower professionals in loss prevention, safety, and risk management. The RLPSA Annual Conference, held recently in Denver, proved to be the ultimate gathering of industry minds, where restaurant and foodservice experts shared invaluable insights and real-world solutions. With…

convenience
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This video shows a customer at a convenience store that utilizes DTiQ’s solutions requesting the cashier to fetch a different type of cigarettes, creating a distraction. Taking advantage of the distraction, the customer then left the store without paying for several cartons of cigarettes. Fortunately, the store manager had DTiQ and using their 360iQ, the…

Rue21's
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Rue21’s Chief Financial Officer (CFO) unveils the impressive financial results attained in their first year of a strategic partnership with DTiQ. The Michele Pascoe, CFO shares how the company successfully achieved savings of over a million dollars by significantly lowering shrink costs.

CFO
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DTiQ helped rue21 reduce their shrink across 600+ locations, hear from CFO Michele Pascoe.

prevention
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Discover effective loss prevention strategies. Glenn Brown, an experienced professional, delves into the importance of assessing root causes and exploring all possible reasons behind loss incidents. Learn how understanding employee behavior and implementing robust inventory management can help redirect and mitigate losses. Discover the power of leveraging partnerships, such as DTIQ, and utilizing cutting-edge tools…

Owner
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Kevin Martin, owner-operator of McDonald’s, shares his remarkable experience with DTiQ’s Text the Owner program. Kevin shares how this innovative customer service solution has revolutionized the way he handles customer complaints and interactions. With over three decades of experience in the industry, Kevin highlights Text the Owner as the most impactful program he has implemented…

Innovative
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With their cutting-edge intelligent video-based surveillance and loss prevention services, DTiQ has emerged as the world’s leading provider in the space. This video shows a scenario at a fast food business utilizing DTiQ’s services, where a customer attempted to make a purchase using counterfeit money. With the help of DTiQ’s product called 360iQ, which provides…

drive-thru employee
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At a fast-food restaurant equipped with DTiQ’s cutting-edge technology, a drive-thru employee is captured on camera engaging in unsavory behavior: indulging in a customer’s meal without gloves, discarding the order receipt, and pocketing the cash. This egregious incident could have easily gone unnoticed, potentially perpetuating a culture of theft, negligence, and compromised customer satisfaction. However,…

outsourcing
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Michele Pascoe, CFO, rue21 says it best when talking about outsourcing your loss prevention program! “Just do it!”. Give DTiQ loss prevention program a shot and you will see results.

CFO of rue21
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Michele Pascoe, CFO of rue21 shares their remarkable journey of outsourcing loss prevention to DTIQ. Discover how this decision proved to be one of the best choices they made, as the CFO reveals the phenomenal ROI and praises DTIQ’s unmatched professionalism and meticulous execution as a trusted partner. Don’t miss this insightful testimonial that encourages…

shocking sight
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Picture a store manager arriving at work only to be met with a shocking sight—an exterior marred by significant damage. However, armed with DTiQ’s 360iQ solution, the manager quickly accessed precise information about the incident. By pinpointing the exact time and even identifying the vehicle that crashed into the building, the manager was able to…

customer placed
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In an incident at a fast food restaurant that utilizes DTiQ’s services, a customer placed their order and paid with cash. However, when the cashier opened the cash register, they drew a weapon. At the same time, another customer jumped over the counter with the intention of stealing cash from the register. Fortunately, the restaurant…

shooting
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A restaurant owner who owns 57 restaurants received a call regarding a shooting incident that took place in the drive-thru of one of their establishments. They were able to utilize DTiQ’s product called 360iQ to easily review the events remotely. Additionally, RISA+ was employed to promptly share the footage with law enforcement authorities. This demonstrates…

behavior
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An employee at a company that uses DTiQ’s services was exhibiting unsafe work behavior which caused him to hurt himself. They then filed a complaint stating they hurt their wrist while working. But thanks to DTiQ’s 360iQ, the vigilant manager swiftly identifies the incident and takes immediate action. With a few clicks, the video footage…

Videos

team dynamics in QSR
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As the quick service restaurant (QSR) industry evolves, understanding the intricacies of growth, influence, and team dynamics becomes essential. This podcast episode offers a deep dive into these crucial aspects, featuring insights from Mandy Ristic, a seasoned Franchisee and Operating Partner with OM Group. In this episode of iQTalk, host Savannah Jones talks with…

impact of AI
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What is the impact of AI in serving as the architecture for reshaping industries and bolstering their competitive edge, particularly in the retail, C-store and restaurant sectors? In Episode 2 of IQ Talk, host Daniel Litwin engages in a dynamic conversation with Steve Habermas, Chief Product and Technology Officer for DTiQ. Together, they delve…

video surveillance for enhanced security
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How can businesses navigate the delicate balance between leveraging video surveillance for enhanced security and operational efficiency while ensuring the privacy and rights of individuals are respected? The inaugural episode of iQTalk, hosted by Gabrielle Bejarano, tackles these pressing questions with insights from John Donnelly III, the CRO of DTiQ, and Marc Litz, CEO…

Barbara Castiglia on QSRs
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Quick service restaurants (QSRs) and AI are becoming indispensable for improving efficiency, customer satisfaction, and revenue. AI streamlines order processing, enhances inventory management, personalizes customer experiences, optimizes workforce deployment, and adapts quickly to market trends. Collectively this all helps transform the QSR sector with increased efficiency, reduced costs, and superior customer experiences. Additionally, when…

comparison
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Listen as a satisfied customer makes remarkable comparison to Apple. Working with DTiQ is like working with Apple – a harmonious blend of intelligence and simplicity.

firsthand
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Listen as a satisfied customer shares their firsthand experience, revealing how their audits have significantly improved compared to previous rounds. Discover how the dashboard’s user-friendly interface and powerful features have empowered them to gain better visibility and control over their auditing activities.

SmartAudit
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Gain valuable insights into the power of SmartAudit Insights through this customer testimonial video. Listen as a satisfied customer shares their experience of how this innovative tool revolutionized their auditing process. Discover how SmartAudit Insights eliminates the need for manual consolidation of multiple audits across various stores, providing a breakdown of crucial information in a…

customer
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Discover the transformative impact of DTiQ’s new dashboard through this customer testimonial video. Listen as a satisfied customer shares their personal journey of using the innovative dashboard and the visible difference it has made in their operations. This costumer recommends DTiQ because of their positive experience, and express confidence in the overall impact the dashboard…

Apple
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Listen as a satisfied customer makes remarkable comparison to Apple. Working with DTiQ is like working with Apple – a harmonious blend of intelligence and simplicity.

Dashboard
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Quickly gain insights to your audit reports through our new SmartAudit™ Insight Dashboard! So, what does that mean for current DTiQ users? No upgrade necessary. All current SmartAudit™ Dashboard users already have access to the SmartAudit™ Insight Dashboard – a powerhouse of productivity, providing you with a comprehensive view of all your SmartAudit™ Services and…

significantly
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Listen as a satisfied customer shares their firsthand experience, revealing how their audits have significantly improved compared to previous rounds. Discover how the dashboard’s user-friendly interface and powerful features have empowered them to gain better visibility and control over their auditing activities.

SmartAudit
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Gain valuable insights into the power of SmartAudit Insights through this customer testimonial video. Listen as a satisfied customer shares their experience of how this innovative tool revolutionized their auditing process. Discover how SmartAudit Insights eliminates the need for manual consolidation of multiple audits across various stores, providing a breakdown of crucial information in a…

dashboard
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Discover the transformative impact of DTiQ’s new dashboard through this customer testimonial video. Listen as a satisfied customer shares their personal journey of using the innovative dashboard and the visible difference it has made in their operations. This costumer recommends DTiQ because of their positive experience, and express confidence in the overall impact the dashboard…