Articles by tag: service

The Impact of “As a Service” Models in the Pro AV Channel

AV Tech uses computer to troubleshoot

In this episode of Pro AV Today, host Ben Thomas dives into an important conversation in the Pro AV channel: the influence of “As a Service” models. Joined by Wesco‘s Senior Vice President, Global Enterprise AV & UCC, Phil Langley, they discuss the implications of this model for various stakeholders in the Pro AV industry….

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Unleashing Success: The Untapped Power of Service at VCC

In the fast-paced world of VCC, a motto emerged at the beginning of the year–“Service at our Core.” It started as a mere slogan, but quickly transformed into something much deeper. The power of service, it turns out, is the lifeblood of VCC’s culture and success, according to VCC’s CEO, Derek Alley. It extends beyond…

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10 Minutes to a Better Building
The ROI Your Organization Gains from Powerful Service Contracts

On this episode of Boland’s 10 Minutes to a Better Building, host Tyler Kern was joined by Boland’s Joe Lodico, Account Representative, and Monica Lucas, Account Executive. The trio explored a critical piece of any organization’s effort to get the most out of their facilities and their investment in them – service contracts. “A…

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Building Management
Getting the Most Out of Handyman Services in Facilities Management

There’s a lot to be said for specialized vendors capable of getting your most specialized, niche equipment back up and running in no time flat – but there are also repairs and maintenance challenges facilities managers face that are much more straightforward. For these tasks, it can pay to find a valuable, professional and capable…

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Hospitality
Is Your Hotel Operation Ready For A Travel Surge?

Driven by consumer desires for new experiences, innovative technologies and environmental impacts – travel is changing. Host Sarah Dandashy explores the technologies and logistics that power travel and the brands that build unforgettable experiences.   Falling in love with hospitality is what leads many into the field. Those that find that true connection often go on to…

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Hospitality
Inspiring Hospitality Leaders By Supporting Guests

Driven by consumer desires for new experiences, innovative technologies, and environmental impacts – travel is changing. Host Sarah Dandashy explores the technologies that power travel and the brands that build unforgettable experiences.   Is it possible to improve and enhance the guest experience during a pandemic? Yes, with the right mindset and creativity. Talking about this subject…

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Articles
The Pros and Cons of Vending Machine Operator Relationships

There are a wide range of reasons to become a vending machine operator – it’s a great way to earn extra income, forge a career path with control over your own hours, your business, and more. However, it’s critical to decide exactly how you’ll enter the world of vending machine operation – and, even if…

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Construction of the HPC Data Center is Prime Destination for AI Progression
May 17, 2024

As digital infrastructure continues to evolve, the strategic development of data centers is crucial. A recent update from Applied Digital celebrates the progress of the company’s HPC Data Center in Ellendale, North Dakota, positioning it as a pivotal player in the advancement of AI technologies. Highlighted in this special video is the HPC Data…

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Nick Phillips of Applied Digital talks community engagement
Community Engagement is Key for Companies Aiming to Support and Impact Local Communities
May 17, 2024

Corporate responsibility is under the microscope but Applied Digital readily stands out for its positive impact on local communities. As part of the broader discussion on community engagement and economic development, there are several things companies can do to contribute to local prosperity. For a special episode for Applied Digital, Nick Phillips, EVP of…

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Ellendale HPC Datacenter
Ellendale HPC Datacenter
May 17, 2024

The shell of our groundbreaking Ellendale HPC Datacenter is nearly complete! With each panel and beam, we’re closer to launching a hub with unmatched AI capabilities, designed for high-density computing. Watch as we shape the future of AI infrastructure

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Sunstone Partners’ 2024 planning and strategy
Sunstone Partners Offsite 2024
May 17, 2024

Sunstone Partners’ 2024 planning and strategy meeting was held offsite in Calistoga, CA this year.  During the event the team bonded in fun activities like wine making and fantastic meals.  On the business side, there was reflection on the significant accomplishments of the team for the year, as well as focusing on upcoming goals…

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Other Articles
What Defines “Great Service” in a Restaurant?
February 8, 2021

From new technologies and changing food trends to supply chains and innovative concepts, the restaurant industry is everchanging. Host Andre Natera shares kitchens, plates and stories with food and beverage superstars, preparing a new dish and offering valuable insights from the front lines of the culinary industry.   The experience of dining out is just as much…

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Elevating the Customer Experience with Unmatched Service
September 30, 2020

So many modern companies want to force customers to be loyal. In the printing industry, many look to lock customers into service contracts, saying they won’t be able to perform repairs if the customer doesn’t enter the agreement. That is not the DigiTech way. “We have the ability to service the printer long-term,…

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Whatever is Normal, Do the Exact Opposite
June 3, 2020

It’s a simple relationship – normal gets normal results. Question everything and make two lists – one for the normal and one for the remarkable. Look at what’s normal in your industry and think about what you can do to become remarkable. Further, don’t break the rules. Make the rules. The Bananas have made their…

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The Impact of COVID-19 on the Hospitality Industry
April 20, 2020

On this episode of the MarketScale Hospitality podcast, Voice of B2B Daniel Litwin was joined by Dmitry Koltunov, Co-Founder and CTO of ALICE, to highlight the impact of the COVID-19 pandemic on hoteliers and the hospitality industry as a whole. ALICE is a platform designed to help hoteliers manage staff work and guest communication…

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People Process Service: Creating an Experiential Restaurant with the CEO of FreeRange Concepts, Kyle Noonan
February 19, 2020

Kyle Noonan is the CEO of FreeRange Concepts. FreeRange owns The Rustic, Mutts and many other restaurant concepts. He is a pioneer in the hospitality industry with a large social media following. FreeRange Concepts knows how to use its following to its advantage to bring in customers to experience their unique restaurant concepts. Noonan…

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People, Process, Service: The History of MStone Stone and Tile with Founder TJ Mehta
February 13, 2020

TJ Mehta started MStone Stone and Tile Company when he was only 22 years old, and now the company owns some of the largest quarries in India and sources from China and Europe, as well. Mehta joins host Tyler Kern and guests Bill Kasko and April Milton of Frontline Source Group to talk about the history…

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The Iron Fox Podcast: Cleaning Up Under the Radar
January 14, 2020

Generally speaking, the role of an investor is very different from that of an operator. On this episode of The Iron Fox Podcast, Bob Rust, the CEO of Iron Fox, sat down with host Sean Heath as they discussed how advances in technology are changing the nature of investors in the car wash industry….

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Roof Talks: A Company and Culture as Energizing and Exciting as the Industry Changing Solutions it Provides – Fortis
January 2, 2020

Fortis is now hiring key positions!  On this episode of the Roof Talks podcast, Rick Lewis, President and CEO of Fortis, and David Schupmann, Senior Vice President of Sales and Marketing for Fortis, sat down with host Sean Heath to discuss the type of personality that would thrive working with their disruptive approach to the…

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The Rapid & Changing World of Commerce Platforms as a Service
November 20, 2019

The world of commerce platforms now expands beyond transactional payments—information is king! Host Tyler Kern and Barry Stearn, director of partner success for Europe’s division of FreedomPay, discussed emerging payment trends, and how this fast-evolving landscape is becoming more complex. “Payments has become really an information business,” said Stearn. “Yes, there is a transactional exchange,…

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