Articles by tag: Guest Experience

Streamlining the Process Behind Solving Lost and Found Issues

Streamlining the Process Behind Solving Lost and Found Issues
  Steve Sinclair appeared on “Say Yes to Travel” to discuss with host Sarah Dandashy an aspect of traveling that many people might not consider: lost and found. Everyone has had Read more

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value of the skilled trades
Recognizing the Value of the Skilled Trades
February 1, 2023

People value skilled trades for the everyday necessities they bring to life. From plumbing to electrical, machinists, and construction, trades play a vital role worldwide. They make the world happen. Unfortunately, there is a growing gap in the skilled trades workforce, despite high wages, employer-funded training, readily available positions, and the opportunity to apply […]

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Inflation rates
Inflation Rates Ease, But Long-Term Contracts Keep Prices High
February 1, 2023

With inflation rates easing and shipping costs dropping along with several commodities (not eggs), consumers may be wondering why they haven’t seen a noticeable price difference yet. Blame it on supplier contracts. A typical procurement practice is shoring up supplier contracts in advance, which means prices could hold for several months. The longer high prices […]

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The Trend of Procuring Online Education Intervention Solutions
February 1, 2023

Education systems that have taken a metered approach towards spending for instruction materials are also using this methodology to procure online education intervention solutions. Estimates put the overall global Online Tutoring Market at 6.52 Billion in 2021, and experts believe that number could reach over 19 Billion a year by 2030. And while online […]

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Streamlining the Process Behind Solving Lost and Found Issues
December 22, 2021

Steve Sinclair appeared on “Say Yes to Travel” to discuss with host Sarah Dandashy an aspect of traveling that many people might not consider: lost and found. Everyone has had to deal with losing something somewhere at some point while on a trip, and Sinclair’s company, Bounte, helps reunite people with lost… well, bounty. […]

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The Dallas World Aquarium Extends Landscape With Massive Videowall
November 5, 2021

DALLAS, TX—The Dallas World Aquarium (DWA), comprising two city blocks in the heart of downtown Dallas, is an interactive jungle and aquarium that welcomes thousands of families, students, and researchers to its facility each year. DWA recently completed construction on its newest exhibit, the Cloud Forest Trek. The third-floor rainforest attraction is a multi-sensory experience […]

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Technology is Helping Restaurants During a Labor Shortage. Do Patrons Feel the Same?
September 21, 2021

As customers, we’ve all grown accustom to using QR codes to pull up digital menus on our devices, and that doesn’t look to be going away with an emphasis on touchless experiences. Does this necessarily mean patrons are embracing all restaurant ordering alternatives, like tableside tablets for ordering and touch screen kiosks? A recent […]

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Leadership in the Hospitality Space and Importance of a Social Media Community
August 12, 2021

Driven by consumer desires for new experiences, innovative technologies and environmental impacts – travel is changing. Host Sarah Dandashy explores the technologies and logistics that power travel and the brands that build unforgettable experiences.   With so much change in the hospitality industry, many stakeholders are seeking new ideas, inspiration, and solving challenges. Hotel owner, operator and […]

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Using Data To Leverage The Customer Experience
July 6, 2021

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   In restaurants, chefs, managers, and owners pay attention to the food, the dining room, and the service. These are important, but one often […]

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How Management Roles in the Hospitality Industry Have Changed
May 17, 2021

Ryan Giffen, PhD is an Assistant Professor of Hospitality Management in the Family and Consumer Sciences program at California State University Long Beach. “What I have found is, in terms of what management roles have changed, at least within the context of hotels — middle management. I find that middle management has been redefined in […]

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Inspiring Hospitality Leaders By Supporting Guests
April 1, 2021

Driven by consumer desires for new experiences, innovative technologies, and environmental impacts – travel is changing. Host Sarah Dandashy explores the technologies that power travel and the brands that build unforgettable experiences.   Is it possible to improve and enhance the guest experience during a pandemic? Yes, with the right mindset and creativity. Talking about this subject […]

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Bridging the Gap Between Technology and Traditional Hospitality
March 10, 2021

Driven by consumer desires for new experiences, innovative technologies and environmental impacts – travel is changing. Host Sarah Dandashy explores the technologies and logistics that power travel and the brands that build unforgettable experiences.   In 2021, most people expect to engage with technology. So why are some processes stuck in the past? That’s been true for […]

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