Articles by tag: Guest Experience
In this episode of Pro AV Today, host Ben Thomas continues his series on live event production and venue technology, focusing on an often overlooked but essential component: intercom and communication systems. Guest Brian Grahn from Clear-Com shares his insights on the critical role these systems play beyond traditional production environments, highlighting their application in […]
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Articles
For the Best Sleep, Will AI Mattresses Become More Common in Hotels?
Will hotel guests find sweet dreams on AI mattresses in hotels? Hotels and other spa-type properties are adding AI mattresses that lull patrons to sleep with artificial intelligence. The mattresses have climate zones that constantly adjust to ensure a person’s body goes through all the proper sleep stages. The result: super-rested and rejuvenated hotel guests, […]
Hospitality
Streamlining the Process Behind Solving Lost and Found Issues
Steve Sinclair appeared on “Say Yes to Travel” to discuss with host Sarah Dandashy an aspect of traveling that many people might not consider: lost and found. Everyone has had to deal with losing something somewhere at some point while on a trip, and Sinclair’s company, Bounte, helps reunite people with lost… well, bounty. […]
Articles
The Dallas World Aquarium Extends Landscape With Massive Videowall
DALLAS, TX—The Dallas World Aquarium (DWA), comprising two city blocks in the heart of downtown Dallas, is an interactive jungle and aquarium that welcomes thousands of families, students, and researchers to its facility each year. DWA recently completed construction on its newest exhibit, the Cloud Forest Trek. The third-floor rainforest attraction is a multi-sensory experience […]
Food & Beverage
Technology is Helping Restaurants During a Labor Shortage. Do Patrons Feel the Same?
As customers, we’ve all grown accustom to using QR codes to pull up digital menus on our devices, and that doesn’t look to be going away with an emphasis on touchless experiences. Does this necessarily mean patrons are embracing all restaurant ordering alternatives, like tableside tablets for ordering and touch screen kiosks? A recent […]
Hospitality
Leadership in the Hospitality Space and Importance of a Social Media Community
Driven by consumer desires for new experiences, innovative technologies and environmental impacts – travel is changing. Host Sarah Dandashy explores the technologies and logistics that power travel and the brands that build unforgettable experiences. With so much change in the hospitality industry, many stakeholders are seeking new ideas, inspiration, and solving challenges. Hotel owner, operator and […]
Food & Beverage
Using Data To Leverage The Customer Experience
Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry. In restaurants, chefs, managers, and owners pay attention to the food, the dining room, and the service. These are important, but one often […]
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Network Segmentation: The First Line of Defense in Healthcare’s Cybersecurity Battle
Recent cyberattacks, including a major incident at Change Healthcare, have highlighted severe vulnerabilities in healthcare systems, propelling cybersecurity to a critical concern across the industry. In particular, the lack of network segmentation has exposed healthcare infrastructure to increased risk, affecting essential services and compromising patient care. As healthcare institutions continue to integrate more digital […]
Investing in Water Quality: Florida Takes a Proactive Strategy for Sustainable Infrastructure
Amid a national conversation on infrastructure and environmental sustainability, Florida positions itself at the forefront with a significant financial commitment to investing in water quality. Governor Ron DeSantis’s recent announcement of a $1.5 billion investment, focusing heavily on the iconic Everglades Restoration Project, comes at a critical time. As Florida’s population continues to swell, […]
How to Fortify Healthcare Networks: Training and Collaboration on Cybersecurity Best Practices
Recent cyberattacks on healthcare systems, including a significant breach at Change Healthcare, have underscored the vulnerabilities within the sector, highlighting the potential impacts on patient care and privacy. As healthcare continues its digital transformation, the demand to fortify healthcare networks has grown louder. This heightened focus on securing healthcare data and infrastructure is a […]
Big Box Retailers Must Embrace AR and VR Technologies to Stay Relevant in a Shifting Market
Big box retailers are increasingly focusing on the experience economy, integrating experiential elements to enhance customer engagement and satisfaction as retail landscapes evolve rapidly. This shift toward creating holistic shopping experiences is driven by consumer demands for more than just transactional interactions, a trend accentuated by the widespread adoption of technological innovations in the […]