Articles by tag: Guest Experience

Why Reliable Communication Systems are Critical in Event Production

In this episode of Pro AV Today, host Ben Thomas continues his series on live event production and venue technology, focusing on an often overlooked but essential component: intercom and communication systems. Guest Brian Grahn from Clear-Com shares his insights on the critical role these systems play beyond traditional production environments, highlighting their application in […]

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Articles
For the Best Sleep, Will AI Mattresses Become More Common in Hotels?

Will hotel guests find sweet dreams on AI mattresses in hotels? Hotels and other spa-type properties are adding AI mattresses that lull patrons to sleep with artificial intelligence. The mattresses have climate zones that constantly adjust to ensure a person’s body goes through all the proper sleep stages. The result: super-rested and rejuvenated hotel guests, […]

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Hospitality
Streamlining the Process Behind Solving Lost and Found Issues

Steve Sinclair appeared on “Say Yes to Travel” to discuss with host Sarah Dandashy an aspect of traveling that many people might not consider: lost and found. Everyone has had to deal with losing something somewhere at some point while on a trip, and Sinclair’s company, Bounte, helps reunite people with lost… well, bounty. […]

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Articles
The Dallas World Aquarium Extends Landscape With Massive Videowall

DALLAS, TX—The Dallas World Aquarium (DWA), comprising two city blocks in the heart of downtown Dallas, is an interactive jungle and aquarium that welcomes thousands of families, students, and researchers to its facility each year. DWA recently completed construction on its newest exhibit, the Cloud Forest Trek. The third-floor rainforest attraction is a multi-sensory experience […]

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Food & Beverage
Technology is Helping Restaurants During a Labor Shortage. Do Patrons Feel the Same?

As customers, we’ve all grown accustom to using QR codes to pull up digital menus on our devices, and that doesn’t look to be going away with an emphasis on touchless experiences. Does this necessarily mean patrons are embracing all restaurant ordering alternatives, like tableside tablets for ordering and touch screen kiosks? A recent […]

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Hospitality
Leadership in the Hospitality Space and Importance of a Social Media Community

Driven by consumer desires for new experiences, innovative technologies and environmental impacts – travel is changing. Host Sarah Dandashy explores the technologies and logistics that power travel and the brands that build unforgettable experiences.   With so much change in the hospitality industry, many stakeholders are seeking new ideas, inspiration, and solving challenges. Hotel owner, operator and […]

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Food & Beverage
Using Data To Leverage The Customer Experience

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   In restaurants, chefs, managers, and owners pay attention to the food, the dining room, and the service. These are important, but one often […]

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Advancements in mobile technology
University Campuses Spearhead Security Innovation: How Advancements in Mobile Technology are Transforming Access Control
April 23, 2024

With the integration of wallet technologies by major players like Samsung and Apple, the mobile credentialing sector within the security industry is witnessing remarkable growth. Advancements in mobile technology are transforming access control by enabling more sophisticated and user-friendly solutions. At a recent Experts Talk episode, Geoffrey Kohl, Senior Director of Marketing at the […]

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Next generation of security solutions
The Future of Security: Discovering the Next Generation of Security Solutions at ISC West
April 23, 2024

The recently concluded International Security Conference & Exposition West 2024 (ISC West) proved to be an indispensable platform for discovering the next generation of security solutions, providing attendees with invaluable insights into the future of the industry. At a recent episode of MarketScale’s roundtable show Experts Talk, Cathal Walsh, Vice President and Chief Security […]

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Cyber Resilience: To Protect Corporate Assets, Businesses Must Invest in Cybersecurity Training
April 23, 2024

As cyberattacks occur at increasing frequency, cybersecurity has become a cornerstone of corporate security strategies across all sectors. With businesses increasingly reliant on digital infrastructures, the quality of a company’s cybersecurity training is no longer just an operational requirement — it is a strategic asset. The stakes are high, as a breach can lead […]

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Forming Relationships with Industry Insiders Can Quell Sales Cycles and their Length of Time
April 23, 2024

New companies are facing more and more challenges in the security industry as sales cycles are experiencing lengthier times. One of those reasons is due to the complexity of the security industry itself, along with the unique and special business models every new company will come in with. But there is a solution to […]

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Other Articles
How Management Roles in the Hospitality Industry Have Changed
May 17, 2021

Ryan Giffen, PhD is an Assistant Professor of Hospitality Management in the Family and Consumer Sciences program at California State University Long Beach. “What I have found is, in terms of what management roles have changed, at least within the context of hotels — middle management. I find that middle management has been redefined in […]

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Inspiring Hospitality Leaders By Supporting Guests
April 1, 2021

Driven by consumer desires for new experiences, innovative technologies, and environmental impacts – travel is changing. Host Sarah Dandashy explores the technologies that power travel and the brands that build unforgettable experiences.   Is it possible to improve and enhance the guest experience during a pandemic? Yes, with the right mindset and creativity. Talking about this subject […]

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Bridging the Gap Between Technology and Traditional Hospitality
March 10, 2021

Driven by consumer desires for new experiences, innovative technologies and environmental impacts – travel is changing. Host Sarah Dandashy explores the technologies and logistics that power travel and the brands that build unforgettable experiences.   In 2021, most people expect to engage with technology. So why are some processes stuck in the past? That’s been true for […]

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