Articles by tag: Guest Experience

Why Reliable Communication Systems are Critical in Event Production

In this episode of Pro AV Today, host Ben Thomas continues his series on live event production and venue technology, focusing on an often overlooked but essential component: intercom and communication systems. Guest Brian Grahn from Clear-Com shares his insights on the critical role these systems play beyond traditional production environments, highlighting their application in…

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For the Best Sleep, Will AI Mattresses Become More Common in Hotels?

Will hotel guests find sweet dreams on AI mattresses in hotels? Hotels and other spa-type properties are adding AI mattresses that lull patrons to sleep with artificial intelligence. The mattresses have climate zones that constantly adjust to ensure a person’s body goes through all the proper sleep stages. The result: super-rested and rejuvenated hotel guests,…

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Hospitality
Streamlining the Process Behind Solving Lost and Found Issues

Steve Sinclair appeared on “Say Yes to Travel” to discuss with host Sarah Dandashy an aspect of traveling that many people might not consider: lost and found. Everyone has had to deal with losing something somewhere at some point while on a trip, and Sinclair’s company, Bounte, helps reunite people with lost… well, bounty….

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The Dallas World Aquarium Extends Landscape With Massive Videowall

DALLAS, TX—The Dallas World Aquarium (DWA), comprising two city blocks in the heart of downtown Dallas, is an interactive jungle and aquarium that welcomes thousands of families, students, and researchers to its facility each year. DWA recently completed construction on its newest exhibit, the Cloud Forest Trek. The third-floor rainforest attraction is a multi-sensory experience…

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Food & Beverage
Technology is Helping Restaurants During a Labor Shortage. Do Patrons Feel the Same?

As customers, we’ve all grown accustom to using QR codes to pull up digital menus on our devices, and that doesn’t look to be going away with an emphasis on touchless experiences. Does this necessarily mean patrons are embracing all restaurant ordering alternatives, like tableside tablets for ordering and touch screen kiosks? A recent…

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Hospitality
Leadership in the Hospitality Space and Importance of a Social Media Community

Driven by consumer desires for new experiences, innovative technologies and environmental impacts – travel is changing. Host Sarah Dandashy explores the technologies and logistics that power travel and the brands that build unforgettable experiences.   With so much change in the hospitality industry, many stakeholders are seeking new ideas, inspiration, and solving challenges. Hotel owner, operator and…

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Food & Beverage
Using Data To Leverage The Customer Experience

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   In restaurants, chefs, managers, and owners pay attention to the food, the dining room, and the service. These are important, but one often…

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data-driven tools
Leverage Data-Driven Tools and Local SEO for Maximum Search Engine Rankings
July 26, 2024

As businesses continue to navigate the digital landscape, data-driven tools are more crucial than ever for effective SEO strategies. Understanding and implementing the proper SEO practices can make a significant difference with evolving algorithms and competitive markets. Given that 75% of users never scroll past the first page of search results, this statistic underscores…

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On-device AI
On-Device AI is Today’s Tech Innovation, Competition and Market Leadership Driver
July 26, 2024

On-device AI revolutionizes the tech landscape, making it a critical factor for industry dominance. This cutting-edge technology directly integrates advanced AI capabilities into devices, transforming consumer and enterprise applications. This shift stems from the need for improved performance, reduced latency, enhanced data privacy & security, and personalized user experiences. With advancements in neural processing…

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modern supply chains
The Role of AI in Modern Supply Chains: Insights from Aaron Hatfield at Arvist
July 26, 2024

Artificial intelligence rapidly transforms modern supply chains, with companies like Arvist leading the charge. In a recent episode of Hammer Down, hosted by Mike Bush, Aaron Hatfield, the Head of Sales at Arvist, sheds light on AI’s practical applications and benefits in enhancing supply chain operations. Is AI in the supply chain a double-edged…

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semiconductor manufacturing
Training New Semiconductor Manufacturing Professionals is Key to Meet Coming Domestic Manufacturing Demand
July 26, 2024

Over the past few years, the U.S. has made significant strides in semiconductor manufacturing, driven by substantial investments and strategic policies. With the CHIPS Act expected to triple domestic semiconductor manufacturing capacity by 2032, the need for a skilled workforce is more urgent than ever. This discussion explores the key question: What does the…

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Other Articles
How Management Roles in the Hospitality Industry Have Changed
May 17, 2021

Ryan Giffen, PhD is an Assistant Professor of Hospitality Management in the Family and Consumer Sciences program at California State University Long Beach. “What I have found is, in terms of what management roles have changed, at least within the context of hotels — middle management. I find that middle management has been redefined in…

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Inspiring Hospitality Leaders By Supporting Guests
April 1, 2021

Driven by consumer desires for new experiences, innovative technologies, and environmental impacts – travel is changing. Host Sarah Dandashy explores the technologies that power travel and the brands that build unforgettable experiences.   Is it possible to improve and enhance the guest experience during a pandemic? Yes, with the right mindset and creativity. Talking about this subject…

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Bridging the Gap Between Technology and Traditional Hospitality
March 10, 2021

Driven by consumer desires for new experiences, innovative technologies and environmental impacts – travel is changing. Host Sarah Dandashy explores the technologies and logistics that power travel and the brands that build unforgettable experiences.   In 2021, most people expect to engage with technology. So why are some processes stuck in the past? That’s been true for…

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