Fiberside Chat

Interaction to Satisfaction: Why customer engagement matters now more than ever

Finding key engagements to develop and strengthen the relationship with your customers is vital to building a successful and reputable business. Host of Fiberside Chat, Tyler Kern, welcomed guests Ashlee Hornbuckle, Marketing Manager at 3-GIS, and Steve Seagraves, Instructional Designer at 3-GIS, to discuss setting customer-centric initiatives. “In this Read more

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Fiberside Chat
Interaction to Satisfaction: Why customer engagement matters now more than ever
Finding key engagements to develop and strengthen the relationship with your customers is vital to building a successful and reputable business. Host of Fiberside Chat, Tyler Kern, welcomed Read more
Fiberside Chat
Fiberside Chat (3-GIS): Automation is not autonomous. Why people are needed in data migration.
Stephen Hudak, senior GIS consultant for SSP Innovations in Centennial, CO. Hudak, has spent nearly a decade working in the field of GIS. While contributing to various positions, he has Read more
Fiberside Chat
Fiberside Chat: When the Sun Sets on a Fiber Networking System
As companies continue to grow digitally, many successful fiber network management systems and technologies are reaching the end of their lives. But what do new technology solutions look like, Read more
Fiberside Chat
Two competing industry visionaries join forces to tackle telecom’s biggest challenge
  Despite the astounding advances in technology the last 30 years, geospatial data and quality in telecommunications has not improved. Why is this? Tom Counts, president and CEO of 3-GIS, Read more
Fiberside Chat
Consider APIs as part of your fiber network management strategy
  Guests Michael Measels, Vice President of Product Management at 3-GIS, and Matt Sherrod GTM Americas Service Provider, from Blue Planet, joined Host Hilary Kennedy to discuss customers’ Read more
Fiberside Chat
The Playbook for Tackling Enterprise Cloud Security
  On this episode of Fiberside Chat, a 3-GIS podcast, host Daniel Litwin and guests Damion Harrylal, 3-GIS Solutions Engineer, and Keith Mokris, Director of Product Marketing for Prisma Read more

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Behind WorkJam's Mission to Improve Retention and Training in Retail
Behind WorkJam’s Mission to Improve Retention and Training in Retail
September 27, 2022
  Steve Kramer, CEO at WorkJam, is a twenty-year veteran in e-commerce. His specialty is finding the gaps in how organizations manage their frontlines. He founded WorkJam in 2014 as a digital Read more
hospital employees M&A Healthcare Advisors
M&A Healthcare Advisors to Premiere Podcast Episode Live September 28th
September 27, 2022
On Wednesday, September 28th at 11 am CT, M&A Healthcare Advisors will host a live premiere of its second M&A Healthcare Insights podcast. The broadcast will feature hosts Mark Thomas and Andre Ulloa and Read more
Hire Education: A Commitment to Talent, a C-Suite Conversation
September 27, 2022
In the Catapult Solutions Group podcast, “Hire Education,” host Daniel Litwin talked with the company’s CEO, Patrick Burke, and its CFO, Alex Anderson, about the creation of the company and how Read more
All Fiberside Chat
Interaction to Satisfaction: Why customer engagement matters now more than ever
May 13, 2022
Finding key engagements to develop and strengthen the relationship with your customers is vital to building a successful and reputable business. Host of Fiberside Chat, Tyler Kern, welcomed guests Ashlee Hornbuckle, Marketing Manager at 3-GIS, and Steve Seagraves, Instructional Designer at 3-GIS, to discuss setting customer-centric initiatives. “In this Read more
Fiberside Chat (3-GIS): Automation is not autonomous. Why people are needed in data migration.
March 10, 2022
Stephen Hudak, senior GIS consultant for SSP Innovations in Centennial, CO. Hudak, has spent nearly a decade working in the field of GIS. While contributing to various positions, he has dedicated his time to working on enterprise software implementations and fiber optic data management systems. Joined with Hudak is Kevin Harrelson. Harrelson is the Read more
Fiberside Chat: When the Sun Sets on a Fiber Networking System
February 11, 2022
As companies continue to grow digitally, many successful fiber network management systems and technologies are reaching the end of their lives. But what do new technology solutions look like, and what are the risks and rewards of change? Michael Measels, VP of product management at 3-GIS, gives his insights. When a company’s technology stack reaches the end Read more
Two competing industry visionaries join forces to tackle telecom’s biggest challenge
January 5, 2022
  Despite the astounding advances in technology the last 30 years, geospatial data and quality in telecommunications has not improved. Why is this? Tom Counts, president and CEO of 3-GIS, and Peter Batty, chief research officer of SSP Innovations, sat down with Host Daniel Litwin to dive into this phenomenon. This data is essential because it provides a Read more
Consider APIs as part of your fiber network management strategy
November 18, 2021
  Guests Michael Measels, Vice President of Product Management at 3-GIS, and Matt Sherrod GTM Americas Service Provider, from Blue Planet, joined Host Hilary Kennedy to discuss customers’ desired shift from traditional models of fiber network management to open systems. The desire for openness is driven by its ability to deliver complex services faster, Read more
The Playbook for Tackling Enterprise Cloud Security
August 12, 2021
  On this episode of Fiberside Chat, a 3-GIS podcast, host Daniel Litwin and guests Damion Harrylal, 3-GIS Solutions Engineer, and Keith Mokris, Director of Product Marketing for Prisma Cloud at Palo Alto Networks, got right to the point. In the post-pandemic era, companies are operating in a landscape featuring more cybersecurity risk than ever Read more
How to improve the Customer Experience in Telecoms with Tech
May 11, 2021
Improving the support, experience and success of customers is the ultimate service goal for any industry or organization, and it is especially critical in telecom. Jay Anderson, CTO, Fiberlight, knows how essential all three are to the overall success of both his customers and his company. He joined Cleide Lund, Director of Product Services at 3-GIS, and Read more
Fiberside Chat: In Fiber Buildouts, the Devil is in the Details
March 31, 2021
  With the development of technology like 5G and fiber networks, society is moving at breakneck speed toward faster and more efficient ways of life. But what is it costing us? Tom Counts, Executive Vice President and Co-founder of 3-GIS, has noticed in recent months a strange and puzzling trend in the world of fiber – one that has given him cause for Read more
Connecting the World’s Broadband Deserts
March 9, 2021
  Consistent and reliable internet connections are critical for our modern economy. So, why, in 2021, are there still large swaths of the Americas without reliable internet access? Deb Socia, President and CEO of The Enterprise Center, and Jimmy Hall, VP of Engineering & Product Services with 3-GIS, provided insights on where the United States stands Read more