Articles by tag: personalization

As the pandemic and social distancing persist, more and more daily activities have gone virtual. When it comes to meal-time decisions, convenience is key for customers. With the limitations the pandemic has put in place, what’s the most convenient way to get healthy meals? Many city residents use food delivery services like UberEats, Postmates, GrubHub […]

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   Digital channels were already gaining traction in the restaurant industry before the pandemic, but COVID-19 forced many restaurants to adopt […]

The education sector is in the midst of significant evolution. Shifting learning behaviors, demand for new skills, and changes to workforce dynamics have motivated a profound digital transformation to improve outcomes, economics, and accessibility of education. Now, this evolution has been accelerated. At the hand of a global health crisis, many education systems around the […]

It’s not too much of an exaggeration to say that a business can stand or fall on the strength of its customer service. But what are the best ways to reinforce your customer-centric culture?  Building your business around your customers may sound like a no-brainer, but it’s vital not to let complacency creep in. You’re […]

Like other industries affected by the growth of the experience economy, restaurants and QSRs are feeling the pressure to make the customer journey as frictionless as possible. Acrelec’s digital ordering technology solution helps make the customer experience easy, the kitchen more productive, and ultimately the restaurant more profitable. On this episode of Beyond Technology: […]

Technology has transformed the way we shop and make decisions. With a little bit of data, a transaction can be curated specifically to each customer. Drive-thru transactions are no exception to the trend, and food and beverage giants like McDonalds and Starbucks are investing heavily in customer personalization and decision technology for their drive-thru transactions. […]

Retail shopping before the age of the Internet was a grand event. It meant heading out to socialize and relax with friends while catching up on life happenings. Today, as we have taken to doing these pastimes on the Internet, brick-and-mortar retail stores are having to adjust. What will bring modern customers into stores, […]

Beyond the technology of Pro AV, today’s digital screens are delivering powerful, and in many cases data-driven content, to audiences everywhere. At venues, on the street, or at the store, consumers are looking for more interactive and engaging content. Unfortunately, not every marketer fully grasps how to use their digital signage to its fullest […]