Articles by tag: personalization

How Brick and Mortar Stores Will Personalize the Guest Experience

Designed for retail leaders and lovers alike, Retail Refined explores the in-store technology of the future, challenges the industry’s preconceived notions, and brings together retail’s biggest Read more

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restaurant sales black friday
Restaurant Sales Are Up, But Foot Traffic Is Down. Why Is That?
November 23, 2022
   The third quarter was a good quarter for chain restaurants. However, more sales do not necessarily translate into more customers. Lisa Miller, President, Lisa W. Miller & Read more
Deanna Baumgardner discusses diversity roles
High Turnover in Diversity Roles is a Reflection of Unrealistic Expectations
November 23, 2022
Diversity roles, specifically diversity and inclusion managers, have been the second fastest growing job title in the last five years according to LinkedIn. Yet, these positions are also experiencing a Read more
FCC Broadband Connectivity
New FCC Broadband Map Crowdsources Regulation of Broadband Availability
November 23, 2022
This week the Federal Communications Commission (FCC) released its new broadband availability maps to cheers from the larger telecom industry. With this new set of FCC maps, a huge win for Read more
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How Brick and Mortar Stores Will Personalize the Guest Experience
August 4, 2021
Designed for retail leaders and lovers alike, Retail Refined explores the in-store technology of the future, challenges the industry’s preconceived notions, and brings together retail’s biggest Read more
Is Segmentation Marketing a Relic of the Pre-COVID Era?
July 30, 2021
The COVID-19 pandemic undoubtedly changed the marketing landscape for a wide range of industries – but just how different will marketing strategies look in the months and years to come? Will Read more
Elevating the Customer Experience through Bank Branch Digital Transformation
May 13, 2021
Banks are a constant – they loom on urban corners and dot rural towns, providing necessary financial services to their customers. However, they’re also rigid, often resulting in slower adaptation Read more
How Can Retailers Capitalize on Purchase Data?
March 10, 2021
Designed for retail leaders and lovers alike, Retail Refined explores the in-store technology of the future, challenges the industry’s preconceived notions, and brings together retail’s biggest Read more
Recent QSR Moves as Digital Ordering Continues to Soar
February 18, 2021
As the pandemic and social distancing persist, more and more daily activities have gone virtual. When it comes to meal-time decisions, convenience is key for customers. With the Read more
Restaurant’s Digital Embrace Enhances Experiences
January 19, 2021
Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the Read more
What to Know About Creating a Hybrid and Digital Centered Education System in 2021
December 23, 2020
The education sector is in the midst of significant evolution. Shifting learning behaviors, demand for new skills, and changes to workforce dynamics have motivated a profound digital Read more
How to Reinforce a Customer-Centric Culture in B2B Businesses
October 21, 2020
It’s not too much of an exaggeration to say that a business can stand or fall on the strength of its customer service. But what are the best ways to reinforce your customer-centric Read more
Beyond Technology: How AI Is Making Digital Ordering More Personalized Than Ever
September 25, 2019
  Like other industries affected by the growth of the experience economy, restaurants and QSRs are feeling the pressure to make the customer journey as frictionless as possible. Acrelec's Read more