You searched: Barbara Castiglia

Introducing The Main Course with Barbara Castiglia
Food & Beverage
Introducing The Main Course with Barbara Castiglia

MarketScale’s food and beverage publication just got even tastier with The Main Course, a podcast that will explore in great depth the intense and competitive modern restaurant industry. Food is truly serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their insights, strategies, forecasts […]

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A Magazine Editor’s Take on Tech in Hospitality with Barbara Castiglia of Modern Restaurant Management
Hospitality
A Magazine Editor’s Take on Tech in Hospitality with Barbara Castiglia of Modern Restaurant Management

The hospitality industry isn’t known for being bleeding edge in adopting new technology. In fact, restaurants and hotels often run on first-generation point of sale software, but that’s beginning to change as technology becomes more palatable for everyone. “It’s a very tough industry in regards to technology,” says Barbara Castiglia, executive editor of Modern […]

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Finding and Keeping Great People to Help Achieve Your Vision
Food & Beverage
Finding and Keeping Great People to Help Achieve Your Vision

José Andrés, Chef and Founder of World Central Kitchen, once said, “The business of feeding people is the most amazing business in the world.” While this rings true for many chefs and restaurant owners, the last several years have put businesses in delicate financial situations and has resulted in numerous closures across the […]

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The Growth of Ghost Kitchens in the Restaurant Industry
Food & Beverage
The Growth of Ghost Kitchens in the Restaurant Industry

Necessity-meeting technology played a vital role in the rapid acceleration of ghost kitchens during the COVID-19 pandemic. The global market size of ghost kitchens grew to 56.71 Billion dollars in 2021, and the industry forecasts a 112.53 billion ghost kitchen market by 2027. While one can typically find ghost kitchens in dense urban areas, there […]

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Where did all the Breakfast Traffic go?
Food & Beverage
Where did all the Breakfast Traffic go?

Breakfast traffic is slowing. Revenue Management Solutions said breakfast traffic in the QSR segment dropped 7.4% in a year-over-year comparison from November 2021 to November 2022. Yet dinner traffic for the same month dropped less than 1% from the previous November, and lunch was down 3.9% from 2021’s figures. Morning commuter traffic is up, but […]

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What Can Employers Learn from Employee Exit Interviews?
Food & Beverage
What Can Employers Learn from Employee Exit Interviews?

Managing a restaurant is challenging, especially when the way restaurants operate is changing all the time. In the last couple years with the COVID-19 pandemic, restaurants have had to adapt with the times in unprecedented ways. From staff shortages to supply chain issues, there’s a lot to juggle, but there are always ways for […]

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A Full Course on How Restaurants Can Maintain Post-Pandemic Business Growth
Food & Beverage
A Full Course on How Restaurants Can Maintain Post-Pandemic Business Growth

The COVID-19 pandemic proved to be a major hit to the restaurant industry, which would see new trends and change it forever. Some of those trends were devastating while there were others that helped improve the success of some businesses, per Forbes. But in managing the new growth that a lot of restaurant owners […]

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How Online Schooling Transformed and Created Access to Culinary Education
Food & Beverage
How Online Schooling Transformed and Created Access to Culinary Education

Online schooling has been around since the late ‘80s but didn’t become more common until the early ‘90s. Today, all types of educational courses can be accessed and completed solely online — even hands-on disciplines, such as culinary schooling and experiential trades. In addition, even though predominantly higher education or certain trades offered online […]

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What Should We Make of Price Increases at Big Fast Food Chains?
Food & Beverage
What Should We Make of Price Increases at Big Fast Food Chains?

Supply chain uncertainty and battles on wages have done a proverbial number on fast food prices. According to recent statistics offered by PriceListo, fast food prices have increased at popular staples like Wendy’s, Taco Bell, McDonald’s, Burger King, and Chick-fil-A to the tune of 12.9% in the period between September 2021 and October 2022. Yahoo! […]

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Restaurants Should Engage in Partnership Marketing to Engage Local Communities
Retail
Restaurants Should Engage in Partnership Marketing to Engage Local Communities

Partnership Marketing might be a force to be reckoned with. “What are the big trends in the restaurant industry?” Plug this question into Google or ChatGPT and you’ll see hits for organic and plant-based foods, fast-casual dining, and technologies like at-the-table tablets, self-serve options and automation. While these are certainly noteworthy developments that restauranteurs should […]

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Lobster and Franchising
Food & Beverage
Lobster and Franchising

Lobster and franchising are not often two words one would hear in a sentence together. And yet, franchising lobster is exactly what two cousins did from Maine. But how did their journey begin, why did they decide to franchise, and why was franchising the right fit for them? On the newest episode of The […]

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Training Employees of the Deskless Workforce
Food & Beverage
Training Employees of the Deskless Workforce

Onboarding and training are crucial to success and ensuring long-term employees. It’s their first welcome in the company and essential to keeping them long-term, and this point is proving itself time and time again in industries with a deskless workforce. So, what are the elements of good onboarding, and why is it so important […]

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QSR Franchise “JARS” Creates a Delicious Opportunity for Restauranters
Food & Beverage
QSR Franchise “JARS” Creates a Delicious Opportunity for Restauranters

Are jars the next big trend in dessert-themed QSR restaurants? QSR magazine reported Orange County, California, joined Texas in expanding a new QSR franchise, JARS, by Fabio Viviani. Viviani, the noted chef and restauranteur is set to open his flagship location in Chicago this fall, followed by ten locations in Texas and the newly […]

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How is Oath Pizza Building a Feel-Good Pizza Brand?
Food & Beverage
How is Oath Pizza Building a Feel-Good Pizza Brand?

Statista states there are more than 75,000 pizza restaurants in the United States. That’s a lot of slices served every year! For a business to stand out in the pizza market, it must find ways to melt hearts with more than cheese, sauce, and dough. Personal pizza lover, Barbara Castiglia of Modern Restaurant Management […]

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Catering is Marketing
Food & Beverage
Catering is Marketing

Catering is a growing trend in the restaurant industry that brings enormous growth opportunities and since the pandemic, opportunities that bring new customers to the table are critical. The restaurants that embrace the innovative possibilities of catering are seeing the benefits. One national multi-concept restaurant platform believes catering isa great way to introduce new […]

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Opportunities Available for Women in Franchising
Food & Beverage
Opportunities Available for Women in Franchising

It may come as a surprise to some, but entrepreneurship is experiencing growth after the pandemic as many people have decided that they want to work for themselves. A great way to become your own boss is to start a franchise. However, the rate of women who own franchises is falling behind their male […]

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Why Restaurants Doubled Down on Thanksgiving Promotions This Year
Food & Beverage
Why Restaurants Doubled Down on Thanksgiving Promotions This Year

Restaurants pushed for a seat at the table for this year’s Thanksgiving dinner with Thanksgiving promotions, convenience, and lower prices for families. As grocery store prices rise and convenience becomes more valuable to consumers, restaurants across the country are seeing an opportunity to put on their own Thanksgiving promotions for Thanksgiving dinner. Businesses like Bob […]

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Food & Beverage Trends Forecast: What We Can Expect in 2023
Food & Beverage
Food & Beverage Trends Forecast: What We Can Expect in 2023

As we near the end of the year, restaurants and those in the food and beverage industry are taking stock of what trends have proved successful this year, and which have not. Barbara Castiglia of Modern Restaurant Management gives her take on what trends are here to stay, and what innovation we can expect as […]

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Open for Business? What’s Going On With Restaurant Operating Hours?
Food & Beverage
Open for Business? What’s Going On With Restaurant Operating Hours?

You may have noticed your local bagel shop doesn’t open as early or stay open as late as it used to. No longer can you pop into the corner store and treat yourself to a late-night snack. But you aren’t alone in your observation. Hundreds of thousands of restaurants across the U.S. are shifting or […]

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Current Restaurant Investments in Loyalty Programs
Food & Beverage
Current Restaurant Investments in Loyalty Programs

It’s no secret that restaurants need repeat customers for continued success. Retention is a vital aspect of the restaurant industry, especially since the pandemic. Loyalty Reward Programs are more than just a sound strategy; they can help boost a restaurant’s profits by 95% through repeat business.   So, what can a great loyalty program due […]

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How Which Wich Is Innovating Through Staffing Challenges
Food & Beverage
How Which Wich Is Innovating Through Staffing Challenges

Changing the future of restaurant staffing is a new digital ordering tool. According to QSR, a disappointing restaurant experience during the pandemic prompted Which Wich CEO Jeff Sinelli to introduce Yellow Lab technology, an in-store digital ordering service that allows guests to order from a kiosk rather than at the counter. YellowLab’s remote ordering kiosks […]

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Making Healthier Easier with Healthy Franchising
Food & Beverage
Making Healthier Easier with Healthy Franchising

What do consumers want these days? Healthy food and beverage options. While the restaurant industry faces numerous challenges in the wake of the COVID-19 pandemic, an emerging trend in restaurant franchises is offering healthy menu options.  One such franchise, The Main Squeeze Juice Co., inspires to make healthy easier with a nutritionist-designed, superfood-inspired menu, […]

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Here Are Two Ways Restaurants Can Recoup Their Losses This Holiday Season
Food & Beverage
Here Are Two Ways Restaurants Can Recoup Their Losses This Holiday Season

If it’s November, that means one thing: the start of the busy holiday season for restaurants. This year could be different for restaurants from seasons past. Rising costs and supply-chain issues mean restaurants must prepare to face new challenges during the busy months of November and December. The economic pressures of inflation may not curtail consumers’ […]

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Technology Innovations Restaurants Should Adopt
Food & Beverage
Technology Innovations Restaurants Should Adopt

To keep up with the industry trends in 2023, restaurants must adopt the latest technology. From frictionless dining to delivery services, virtual restaurants, loyalty programs, and kitchen automation, restaurants that aren’t deploying these technology-driven innovations may find themselves on the losing end of tightening margins and customers willing to service those establishments that offer […]

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Savannah Seafood Food Shack: Taking Low-Country Boil to the High Road
Food & Beverage
Savannah Seafood Food Shack: Taking Low-Country Boil to the High Road

Seafood is just as thrilling of a cuisine experience to some as it is unfamiliar to others. In fact, only one in five adults consumes seafood on a regular basis—about twice per week. Low country boil and po’ boys are just some of the slang terms for dishes you may hear tossed around […]

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Dunkin’ Shows How Effective Rewards Programs Drive Spending
Food & Beverage
Dunkin’ Shows How Effective Rewards Programs Drive Spending

Dunkin’ Loyalty Rewards Revamp In mid-October, Dunkin’ revealed a new rewards program in an attempt to “make it a lot more robust, to have more menu items available,” said Barbara Castiglia of Modern Restaurant Management. However, some reward members report that the value has decreased. It seems that it now takes longer to earn similar […]

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What Brand Intimacy Means for Consumers
Food & Beverage
What Brand Intimacy Means for Consumers

What immediately pops up in your head when you hear the word intimacy? Definitely, not food, said Barbara Castiglia of the podcast “Modern Restaurant Management.” But that may change thanks to a dedicated study by MBLN that tracks trends and researches the relationship everyday people have with food brands. “The MBLN for 12 years has […]

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The Newest Ways Restaurants Are Embracing Automation
Food & Beverage
The Newest Ways Restaurants Are Embracing Automation

A recent Capterra Survey found that restaurant automation is on the rise. It comes as no surprise. Covid spurred innovation and restaurant technology. And since returning to normal, restaurants have faced wave after wave of challenges. Inventory challenges, increasing prices, and labor shortages create a historically negative restaurant space. “People were looking for solutions to […]

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Bluedot’s Report Offers Restaurants Insight Into Consumer Spending Behaviors
Food & Beverage
Bluedot’s Report Offers Restaurants Insight Into Consumer Spending Behaviors

Inflation and ongoing concerns of a recession are affecting consumer spending behaviors. And as always, the restaurant industry is a great place to take the temperature of what people are willing to spend their discretionary cash on since dining out is definitely not considered a necessity. Despite efforts by the Federal Reserve to ward off […]

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Is Cash Still King for Restaurant Goers? Exploring the Trend of Cashless Payments
Food & Beverage
Is Cash Still King for Restaurant Goers? Exploring the Trend of Cashless Payments

Key Insights: 60% of people believe society will go cashless in their lifetime. Restaurants that don’t offer various cashless payment options could miss out on business. Not offering cash payment options could be a discriminatory practice. Is the world reaching the apex as a cashless society? Perhaps, not yet, but more and more, people are […]

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How to Be a Next Generation Restaurant of the Future
Food & Beverage
How to Be a Next Generation Restaurant of the Future

Often, the answers to what the future holds can be found by looking at the past. To better understand the future of the restaurant industry, one may find the answers lurking in the present. Barbara Castiglia, Host at Modern Restaurant Management, says the future of restaurants is here. Robotics and automation are remaking the restaurant, […]

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What Makes Pumpkin Spice Season a $500 Million Industry
Food & Beverage
What Makes Pumpkin Spice Season a $500 Million Industry

Much like Halloween decorations appearing in stores during the month of August and Christmas décor taking up prime retail real estate in October, the arrival of beloved pumpkin spice products continues to bring consumers joy earlier and earlier each year. The spice made up of cinnamon, nutmeg, cloves, and ginger has become synonymous with fall […]

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The Drive-Thru is Pivotal for QSR’s But How Can They Be More Efficient?
Food & Beverage
The Drive-Thru is Pivotal for QSR’s But How Can They Be More Efficient?

The pandemic accelerated many aspects of the restaurant industry, including the ways in which consumers interact with QSR’s. Bringing in the Global Head of Technology for Xenial, host Barbara Castiglia spoke with Chris Siefken about the changing nature of QSR’s and the technology that is here to address them. Restaurant technology is, and always has […]

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The Tips Restaurants Need to Avoid Scammers and Extortionists
Food & Beverage
The Tips Restaurants Need to Avoid Scammers and Extortionists

If restaurants didn’t already have enough to deal with during this pandemic, scheming scammers have cooked up an elaborate plot to target them with negative reviews. According to CBS News, there’s been a wave of restaurants across the country getting hit with a series of one-star reviews on Google. The reason behind it? Scammers are […]

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Are Food Delivery Services in Danger of Extinction?
Food & Beverage
Are Food Delivery Services in Danger of Extinction?

Food delivery services grew exponentially during the pandemic as America dealt with lock-downs and restrictions over the course of 18 months. Come the end of 2021, it did not appear that things would slow down anytime soon. DoorDash was dominating the industry with an approximate 57% market share in 2021 and an all-time stock high […]

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Why Restaurants Are Historically Slow at Adopting New Technology
Food & Beverage
Why Restaurants Are Historically Slow at Adopting New Technology

The restaurant industry has historically been slow to shift and adopt new technology. Ben Simmons, Co-founder and COO of Table Needs recalled a meeting in 2012 when a restaurant owner was considering building a website. Websites were pretty mainstream, but it shows an example of generalization. Today, as reported by Restaurant Dive, 77% of […]

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Consumers Continue to Dine Out Amid Inflation. How Should Restaurants Respond?
Food & Beverage
Consumers Continue to Dine Out Amid Inflation. How Should Restaurants Respond?

June’s high inflation numbers on both the consumer and producer end have reshaped customer-business dynamics across basically every industry. Various compounding issues, from geopolitical turmoil to lingering pandemic-era disruptions to the supply chain, have put people in a position to become more cautious with their money. The domino effects of inflation onto grocery stores, restaurants, […]

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Loyalty Programs Should Maximize Customer Value Not Discounts
Food & Beverage
Loyalty Programs Should Maximize Customer Value Not Discounts

Groupon has it wrong. Or at least partially. Taking a deep dive into customer data and analytics, Zach Goldstein, CEO & Founder of Thanx, a loyalty, CRM, and guest engagement platform shares his insight on what it means to build customer loyalty with The Main Course host Barbara Castiglia. Our understanding of what loyalty […]

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The Best Strategies for Restaurants to Combat Inflation
Food & Beverage
The Best Strategies for Restaurants to Combat Inflation

How Inflation is Hitting Restaurants Inflation is everywhere. But you already knew that. In the dining market, the price crunch is forcing restaurants to get creative. According to Bid on Equipment, “50% of people take out and eat out less because of inflation.” Seated surveyed their top partners in New York, Dallas, and Atlanta, and […]

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How Restaurants Can Build Rapport With Inflation Relief
Food & Beverage
How Restaurants Can Build Rapport With Inflation Relief

Key Insights: Restaurant prices are experiencing the biggest increase since 1981. Average menu prices have increased 7.7% between June 21-22. Some restaurants are deploying inflation breaks to secure loyalty. Inflation is hitting us at the gas pump, the grocery store aisle, healthcare, and, unfortunately, the restaurant bill. Barbara Castiglia of Modern Restaurant Management Group explores […]

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Virtual Hospitality: Creating Connections with Invisible Guests
Food & Beverage
Virtual Hospitality: Creating Connections with Invisible Guests

Connecting with customers is vital to the success of restaurants. These connections bring customers back time and time again – not only for their favorite meals but to interact with favorite front and back-of-house staff members. Regular customers are the lifeblood of food establishments. Not only do they bring in consistent income, but they help […]

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Jollibee Has the Mission to be a Top Five Restaurant Group in the World
Food & Beverage
Jollibee Has the Mission to be a Top Five Restaurant Group in the World

Barbara Castiglia interviews Maribeth Dela Cruz, President of Jollibee North America, to discuss Jollibee and its presence in North America. Jollibee is on the fastest growing Asian restaurant companies in the world. Cruz has been with the Jollibee company for thirty years and has worked her way from shift manger to her current role as […]

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The Four Things Restaurants Can Do to Cope With Inflation This Summer
Food & Beverage
The Four Things Restaurants Can Do to Cope With Inflation This Summer

With the rise of gas prices around the country, it’s not unsurprising to see the price at the pump and inflation starting to affect other industries, including the restaurant industry. Often one of the first cuts made to household budgets during periods of high inflation, the restaurant business could see gas prices affect consumer spending, […]

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Coffee Entrepreneur Discusses How He Has Helped Establish One of the Most Popular Chains in the Midwest
Food & Beverage
Coffee Entrepreneur Discusses How He Has Helped Establish One of the Most Popular Chains in the Midwest

The co-CEO and co-founder of Biggby Coffee, Mike McFall, talked with host Barbara Castiglia of the podcast “The Main Course,” about the rise of his coffee chain. Founded in Lansing, Michigan over 27 years ago, today Biggby Coffee is one of the most popular coffee chains in the Midwest region. McFall said decades ago […]

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How Restaurants Can Continue to Create Value in an Inflationary World
Food & Beverage
How Restaurants Can Continue to Create Value in an Inflationary World

Barbara Castiglia, Executive Editor of Modern Restaurant Management, shares insights into the restaurant industry and the current battle with inflation in today’s society. There are hard truths and facts that our society is facing. Pew Research found through a survey that inflation is the top concern for Americans, surpassing other concerns such as crime, gun […]

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What Will it Mean for Restaurants to Enter the Metaverse?
Food & Beverage
What Will it Mean for Restaurants to Enter the Metaverse?

What would you do for a chance to live a second life? The answer doesn’t have to be big – because the opportunity to do so is here and now and easy to access. Coined in popular media as the metaverse, the new generation of internet is here and if companies have anything to say […]

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What a Dip in Veganism Popularity Means for the Food and Beverage Industry
Food & Beverage
What a Dip in Veganism Popularity Means for the Food and Beverage Industry

Key Insights: In 2022, 5% of respondents were vegan in the Statista Survey. Harris Poll in 2020 found that about 3% of U.S. were vegan. New data finds vegan and vegan related google searches declining. To eat meat or not to eat meat? That is the question. Vegan, vegetarian, pescatarian, no matter how you describe […]

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Can NFT Restaurants Elevate the Dining Experience?
Food & Beverage
Can NFT Restaurants Elevate the Dining Experience?

What a restaurant can do and be is shifting. In an increasingly digitized world, it’s pertinent for the success of a restaurant to continue to be on the frontier of technology Barbara Castiglia of Modern Restaurant Management says, “What restaurant owners and operators should be thinking about for now and for the future is what […]

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Burnout is a Concern in the Hospitality Industry But How Does Your Team Address It?
Food & Beverage
Burnout is a Concern in the Hospitality Industry But How Does Your Team Address It?

Healthy Pour is a consultancy whose mission is to improve the mental health and well-being of individuals, communities, and organizations within the hospitality and adjacent sectors through education, coaching, intervention development, and research. Laura Louise Green, Founder of Healthy Pour, joined Barbara Castiglia to talk about this critical concern in the restaurant and hospitality […]

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Using Data to Create a Smarter Restaurant
Food & Beverage
Using Data to Create a Smarter Restaurant

Jessica Valenzuela conceptualized the GoGoGuest system while using the free wifi at cafes around Europe. What started as a wifi marketing solution has evolved into a more significant consumer connection. The company’s capabilities connect the consumer to the restaurant amenities and leverage their information back to the restaurant. Today, GoGoGuest services over 300 customers across […]

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Preserving and Protecting Restaurants as an Important Piece of Culture
Food & Beverage
Preserving and Protecting Restaurants as an Important Piece of Culture

Food is essential to our everyday life. But it is also more than that. With so many varieties of dishes and cultures to explore, food is a gateway to understanding, connection, and enjoyment. When the COVID-19 pandemic pushed its’ way across the world, the food and restaurant industry was among those hardest hit. Many restaurants […]

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Customer Perception of Pricing is Hurting Quick Service Restaurants
Food & Beverage
Customer Perception of Pricing is Hurting Quick Service Restaurants

The restaurant industry has evolved and managed rapid changes over the past few years. To keep up to date today, there are two words that QSR owners and operators need to know: Trading Down. “The consumer perception of pricing is changing rapidly,” said Barbara Castiglia, of Modern Restaurant Management. In April 2022, Revenue Management Solutions […]

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How AI and Robotics are Enhancing the Guest Experience
Food & Beverage
How AI and Robotics are Enhancing the Guest Experience

Key Insights: Major US restaurant chains lead the charge in embracing technology. By piloting different systems restaurants can streamline and automate dining. As technology trickles down, Castiglia predicts industry-wide adoption in five years. This week, robotics, artificial intelligence, and automation are gaining press and popularity in the restaurant industry. From robots flipping burgers and perfecting […]

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Helping Restaurant Owners Make Informed Decisions Through Data
Food & Beverage
Helping Restaurant Owners Make Informed Decisions Through Data

While technology isn’t new, its addition into the restaurant industry has been slow and hesitant. However, the increasing use of automation is driving changes in the industry. Founder and President of CrunchTime! Bill Bellissimo has recognized the importance of technology for over 25 years. Bellissimo chats with The Main Course host Barbara Castiglia about […]

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How QSR’s Have to Navigate Shortages & Inflation
Food & Beverage
How QSR’s Have to Navigate Shortages & Inflation

Wing It On! is a QSR brand focused on providing chicken lovers with better wings and sandwiches in a takeout and delivery model. Matt Ensero, Wing It On’s CEO, launched his first location in 2011 in Waterbury, CT. Today, Wing it On! is in ten locations with one food truck and nine brick & mortar […]

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Menus of the Future: How Pro AV is Revolutionizing QSR Menus
Food & Beverage
Menus of the Future: How Pro AV is Revolutionizing QSR Menus

In the age of technology, consumer needs have continued to increase; the restaurant industry is revolutionizing to keep up. Quick serve restaurants, or QSR’s, are among the first to implement strategies with the consumer in mind. With over 60% of the global population internet accessible, the mobile generation is accustomed to instantaneous and interactive experiences. […]

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Can Seafood Really Be As Accessible As The Corner Bar?
Food & Beverage
Can Seafood Really Be As Accessible As The Corner Bar?

Can seafood really be as accessible as the corner bar? Shuckin’ Shack was designed on this premise of making seafood an everyday menu item as opposed to the white tablecloth service. The company’s CEO Jonathan Weathington joined The Main Course host Barbara Castiglia to share the company’s story and his thoughts on franchising. While Shuckin’ Shack is a […]

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Advances In Manufacturing Makes Plant-Based More Viable But Will It Take Over?
Food & Beverage
Advances In Manufacturing Makes Plant-Based More Viable But Will It Take Over?

After 15 years as a mechanical engineer in the aerospace industry, Christie Lagally decided to utilize her skills to champion plant-based foods. Barbara Castiglia spoke Lagally, Founder and Chief Executive Officer at rebellyous foods, about her unique career path and why plant-based foods are so important to her. When Lagally first went to college she […]

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Master Sommelier Shares Why He Helped Create the Independent Restaurant Coalition In A New Documentary
Food & Beverage
Master Sommelier Shares Why He Helped Create the Independent Restaurant Coalition In A New Documentary

Colorado restauranteur Bobby Stuckey, Partner & Master Sommelier at Frasca Food and Wine, knows the challenges of making a restaurant a success under normal economic conditions. Add in a global pandemic, and the recipe for any restaurant owner is one for trying to avoid disaster and keep the doors open. SOMM TV documents Stuckey’s […]

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The Legal Issues Restaurants Need to Face Head on in 2022
Food & Beverage
The Legal Issues Restaurants Need to Face Head on in 2022

Pooja Nair, Partner at Ervin Cohen & Jessup LLP, is not only a business litigator for the food and beverage sector; she’s a problem solver. Through her work, Nair advises food and beverage clients, startups, and other businesses on a full range of issues, from employment and trade secrets to partnership disputes, intellectual property, and […]

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Curating a Dining Adventure That Brings Together a Cities Iconic Tastes Under One Roof
Food & Beverage
Curating a Dining Adventure That Brings Together a Cities Iconic Tastes Under One Roof

People familiar with Time Out Magazine may already be familiar with the Time Out brand and what that brings to the table. And lately, that table can be found in a unique dining experience located in seven major cities from Miami to New York, and Montreal to Dubai; Time Out Market. Jay Coldren, COO […]

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How One Restaurant is Spicing Up a Popular Fast Food Classic
Food & Beverage
How One Restaurant is Spicing Up a Popular Fast Food Classic

In this episode of The Main Course, Barbara Castiglia speaks with Big Chicken’s CEO Josh Halpern to learn about the disruption this franchise is posed to cause franchises focused on chicken. Big Chicken opened the doors of its first brick and mortar venue in Las Vegas, NV in 2018. Since then, they’ve opened several […]

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Why a Restaurant’s Digital Footprint is a Main Metric for Fiscal Success
Food & Beverage
Why a Restaurant’s Digital Footprint is a Main Metric for Fiscal Success

Barbara Castiglia spoke with Savneet Singh, president and CEO of Par, a software and hardware solutions company for the restaurant industry, about the importance of technology to survive the pandemic. “The pandemic pulled all that [technology] forward. If you didn’t have great technology … it was really hard to survive,” Singh explained. “You clearly saw […]

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As Delivery Apps Spread, Innovating the Last Mile Remains an End Goal
Food & Beverage
As Delivery Apps Spread, Innovating the Last Mile Remains an End Goal

Host Barbara Castiglia welcomed to The Main Course Yariv Bash, CEO of Flytrex, to discuss an innovation in food delivery that has long been on the radar, but whose growth has been exacerbated by the pandemic: drones. While his company was founded in 2013 under different circumstances, it only took until 2016 for Bash and […]

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How a Guatemalan Chicken Restaurant Acquired New Diners and Kept Them
Food & Beverage
How a Guatemalan Chicken Restaurant Acquired New Diners and Kept Them

The fast-casual chicken market has a lot of competition in the U.S. That hasn’t stopped Campero USA from growing and winning over consumers. The Guatemalan brand has achieved great success in the U.S. market. Sharing the story is the company’s Managing Director and COO Luis Javier Rodas joined The Main Course Host Barbara Castiglia. Rodas has spent over 20 years […]

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How A&W Floated Through the Pandemic Without Laying Off a Single Employee
Food & Beverage
How A&W Floated Through the Pandemic Without Laying Off a Single Employee

As arguably the oldest franchise brand, A&W is known for its classic root beer floats, but many aren’t aware of the many other options they offer at their many franchised stores. John Palumbo, senior director of franchise development at A&W, spoke with Host Barbara Castiglia about the history and future of the brand, including […]

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The Tools Restaurants Will Need to Reach Their 2022 Goals
Food & Beverage
The Tools Restaurants Will Need to Reach Their 2022 Goals

Before technology entered the restaurant industry, commercial businesses had to rely on cash registers. The first industry to adopt a point of sale (POS) system were retail and grocery stores, and restaurants didn’t integrate the technology until about 30 years ago. President and Founder, Nadav Solomon, of Tabit, a POS and tableside ordering system […]

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50% of Online Shoppers Abandon Their Cart. What’s Making Them So Flaky?
Food & Beverage
50% of Online Shoppers Abandon Their Cart. What’s Making Them So Flaky?

Host Barbara Castiglia talks the latest restaurant technology with Zuppler’s Founder and CEO, Shiva Srinivasan. Zuppler, an online ordering management company, serves primarily independent restaurants and some chains, focusing on ensuring the company’s brand is maintained throughout the online ordering process. Initially, Zuppler started as a portal, similar to a Grubhub, but as more […]

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“The Employee is My First Customer.” Strategies for Restaurant Success from Legacy Restaurateur
Food & Beverage
“The Employee is My First Customer.” Strategies for Restaurant Success from Legacy Restaurateur

Author, restaurant owner and hospitality industry expert Barry Jessurun discussed his book, life lessons, and tips for restaurant success with Host Barbara Castiglia on The Main Course. As owner of Green Valley Hospitality, Jessurun has ran four restaurants ranging from fast-casual to higher-end menus to university settings for up to 32 years. While he […]

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Why Are McDonald’s Ice Cream Machines Seemingly Always Down?
Food & Beverage
Why Are McDonald’s Ice Cream Machines Seemingly Always Down?

Key Points 86 Repairs utilizes technology for data-centric decisioning in restaurant industry. Restaurant industry lacks data to utilize preventative maintenance plans. Data and technology will continue to move restaurant industry forward. Commentary: Daniel Estrada, co-founder and CEO of 86 Repairs, noticed a large gap in the restaurant industry, which ultimately lead to the formation […]

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Is it Time to Reinvent the Drive-Thru?
Food & Beverage
Is it Time to Reinvent the Drive-Thru?

Traditional American fast food is perceived by many to be inevitably unhealthy; however, it doesn’t have to be. Amy’s Kitchen is reinventing the classic American drive-thru one organic, vegetarian burger at a time. In this episode of The Main Course, Host Barbara Castiglia sat down with the President of Amy’s Drive-Thru, David Wolfgram, to […]

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When It Comes to Customer Data, What Do Restaurants Really Need to Capture?
Food & Beverage
When It Comes to Customer Data, What Do Restaurants Really Need to Capture?

Key Points: QSRs experienced a quick, major disruption during pandemic. Technology and data are pivotal to QSR success. Bottle Rocket helped build the Chick-Fil-A customers love today. Commentary: Host Barbara Castiglia discussed all things modern restaurant management with Peter Klayman, quick service restaurant (QSR) and practice lead at Bottle Rocket. Klayman focuses on consulting […]

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How Paris Baguette Maintains Quality Across Its Stores
Food & Beverage
How Paris Baguette Maintains Quality Across Its Stores

Key Points: Paris Baguette has nearly 4000 bakery-cafes worldwide. They maintain standards by having regular store audits. They also constantly train, film and, review in order to maintain standards. Commentary: If the thought of a French baguette or pastry puts you in a good mood, you’ll love the latest delicious episode of The Main […]

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How Can Restaurants Capitalize on Digital Orders?
Food & Beverage
How Can Restaurants Capitalize on Digital Orders?

Acceleration of restaurant technology adoption isn’t slowing down. The rush to adapt during the pandemic is still occurring, with new guest expectations and operational workflows. So, how is technology solving the restaurant industry’s biggest challenges? The Main Course host Barbara Castiglia spoke with Steve Simoni, CEO of Bbot, on the topic. Simoni described the company’s […]

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Helping Restaurants of All Sizes with the Restaurant Repair Process
Food & Beverage
Helping Restaurants of All Sizes with the Restaurant Repair Process

Running a restaurant is hard work, especially if you’re a small business operating on thin margins. The expected parts of those workloads and margins are one thing; day-to-day operations are layered and full of important intricacies to make sure the kitchen and service run smoothly. But couple that with the fact that basic operations […]

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QSR’s Are Struggling to Cope with Record High Food Costs While Maintaining High Quality
Food & Beverage
QSR’s Are Struggling to Cope with Record High Food Costs While Maintaining High Quality

The chicken wing shortage from earlier this summer continues to impact the food & beverage industry, leaving suppliers and restaurants scrambling to respond. This could only be the tip of the iceberg, though, in long-term impacts to the food supply chain. Food prices are hitting record highs, and because of the compounding issues squeezing farmers, […]

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Technology is Helping Restaurants During a Labor Shortage. Do Patrons Feel the Same?
Food & Beverage
Technology is Helping Restaurants During a Labor Shortage. Do Patrons Feel the Same?

As customers, we’ve all grown accustom to using QR codes to pull up digital menus on our devices, and that doesn’t look to be going away with an emphasis on touchless experiences. Does this necessarily mean patrons are embracing all restaurant ordering alternatives, like tableside tablets for ordering and touch screen kiosks? A recent […]

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Innovating Technology Into the First Meal of the Day
Food & Beverage
Innovating Technology Into the First Meal of the Day

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   While having a robust to-go strategy is imperative for almost all restaurants now, many full-service locations weren’t prioritizing until the pandemic. The Main […]

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Rethinking Your Restaurant’s Digital Presence
Food & Beverage
Rethinking Your Restaurant’s Digital Presence

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   The restaurant industry has been through a lot in the last year-plus. Some have pivoted and grown, while others faltered. So, what was […]

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Indian Fast-Casual Brand Wants You to Eat Anywhere You Want
Food & Beverage
Indian Fast-Casual Brand Wants You to Eat Anywhere You Want

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   Indian cuisine concepts on a franchise level aren’t represented very well in the U.S. However, Curry Up Now is changing that dynamic. The CEO and […]

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The Journey To Own The Roy Rogers Brand
Food & Beverage
The Journey To Own The Roy Rogers Brand

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   On this episode of The Main Course, Host Barbara Castiglia talked with Jim Plamondon, Co-President of Plamondon Companies, which specializes in hotel management […]

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How to Ensure Your Restaurant Engages with Families and Children
Food & Beverage
How to Ensure Your Restaurant Engages with Families and Children

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   Being family-friendly is a goal for many restaurants and hospitality brands. They want to appeal to this segment of the population. Talking about […]

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What’s Next for New York City Restaurants?
Food & Beverage
What’s Next for New York City Restaurants?

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   While restaurants and other hospitality venues are now open, restaurants are still waiting for the dust to settle. With the Delta Variant […]

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The Symbiotic Relationship between Hospitality, Foodservice and Travel
Food & Beverage
The Symbiotic Relationship between Hospitality, Foodservice and Travel

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   These three fields blend together, but they’re often talked about separately. Restaurants, hospitality, and travel all intersect and rely on one another. On […]

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Getting Back to Basics in the Health Market
Food & Beverage
Getting Back to Basics in the Health Market

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   On this episode of The Main Course, Host Barbara Castiglia talked with Steve Schulze, the Founder of Nékter Juice Bar, a juice bar […]

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How Has Guest Behavior Evolved?
Food & Beverage
How Has Guest Behavior Evolved?

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   Many things shifted in the restaurant industry during the pandemic. A lot of restaurants were forced to change and change quickly to keep […]

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Using Data To Take The Guesswork Out Of Price Increases
Food & Beverage
Using Data To Take The Guesswork Out Of Price Increases

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   Restaurants have had a tough time due to the COVID-19 Pandemic. Having to adjust constantly was challenging. But, having crucial data at their […]

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Using Data To Leverage The Customer Experience
Food & Beverage
Using Data To Leverage The Customer Experience

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   In restaurants, chefs, managers, and owners pay attention to the food, the dining room, and the service. These are important, but one often […]

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Underutilized Spaces Are the Next Frontier for Independent Restaurants
Food & Beverage
Underutilized Spaces Are the Next Frontier for Independent Restaurants

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   Food markets are centuries old, but the modern equivalent is a customer-driven experience, blending cuisines from around the world. One incarnation of this […]

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Why One Popular Chain is Bullish on Franchising in 2022
Food & Beverage
Why One Popular Chain is Bullish on Franchising in 2022

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.     On this episode of The Main Course, Host Barbara Castiglia talked with John Ramsay, the Vice President of Franchise Sales for Noodles […]

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When it Comes to Comfort Food, Junior’s Takes the Cake
Food & Beverage
When it Comes to Comfort Food, Junior’s Takes the Cake

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   On this episode of The Main Course, Host Barbara Castiglia talked with Alan Rosen, Owner, Junior’s Cheesecake, the New York heritage brand since […]

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The Laws and Regulations You Need to Know Before Opening Your Ghost Kitchen
Food & Beverage
The Laws and Regulations You Need to Know Before Opening Your Ghost Kitchen

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   There’s never been more demand for on-the-go and delivery options for restaurant customers – and that’s led to a race for optimal solutions […]

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How the Food Industry Can Cater to a Growing Focus on Health and Wellness
Food & Beverage
How the Food Industry Can Cater to a Growing Focus on Health and Wellness

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   On this episode of The Main Course, Host Barbara Castiglia talked with Ross Franklin, the Founder and CEO of Pure Green, an omnichannel […]

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How One Restaurant Chain Rides the Green Wave
Food & Beverage
How One Restaurant Chain Rides the Green Wave

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   Established in 1998, Cheba Hut is the first marijuana-themed sandwich “joint” that provides customers with made-to-order food in an eclectic fast-casual environment. Seth […]

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How To Turn Around A Restaurant With The Restaurant Coach
Food & Beverage
How To Turn Around A Restaurant With The Restaurant Coach

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   The restaurant industry took a significant hit over the past year, perhaps more than any other industry. Despite record takeout numbers, 1 in […]

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How to Put Your Restaurant Franchise’s Growth on the Front Burner
Food & Beverage
How to Put Your Restaurant Franchise’s Growth on the Front Burner

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   The Melting Pot fondue restaurants are an experiential concept that’s “as much about what’s going on around that fondue pot as it is […]

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Are Modular Marketplaces the New Must-Have Amenity?
Food & Beverage
Are Modular Marketplaces the New Must-Have Amenity?

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   Food lockers for modular marketplaces were already becoming popular before the pandemic accelerated adoption of the concept and technology. To discuss this emerging […]

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How Nathan’s Famous Gave Its Old Dogs Some New Tricks for the Younger Generation
Food & Beverage
How Nathan’s Famous Gave Its Old Dogs Some New Tricks for the Younger Generation

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   On this episode of The Main Course, Host Barbara Castiglia talked with James Walker, Senior Vice President, Restaurants for Nathan’s Famous. The duo […]

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How the Pandemic Reshaped Restaurants’ ECommerce Business
Food & Beverage
How the Pandemic Reshaped Restaurants’ ECommerce Business

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   The pandemic has turned many industries upside down, including the restaurant sector. While farsighted restaurants had digital plans on their future roadmaps before […]

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