Articles by tag: customers

Research and development, or R&D, is important for the growth of any company. It helps companies investigate their best business strategies, and where they can improve to make better products, services, and of course, more profits. Many organizations have a designated R&D team and for technology companies such as Volta Energy, this department is essential […]

In B2B tech focused industries, creating authentic and compelling content is essential to engage your target audience and build a loyal following. However, with limited resources and tight budgets, it can be challenging to produce high-quality content consistently. One of the best ways to overcome this challenge is by leveraging the power of existing communities […]

Retailers are now focusing on automating tasks that don’t add value, and cash handling is a significant part of this initiative. David Barclay, Vice President of Marketing at Tidel, joined host Tyler Kern to talk about Tidel’s latest cash recycler, the TR180. It’s designed to help retailers automate back-office cash handling tasks. Cash recyclers bring […]

The role of the store associate continues to evolve. This new profile is entrepreneurial and adaptive, selling to anybody anywhere. Brands with associates that build bonds versus being transactional only can see shopper value increase. Discussing this buzzy topic, Retail Refined host Melissa Gonzalez welcomed two experts, Bob Phibbs, Founder of the Retail Doctor, and […]

Taz Southerland, senior facilities manager at Walmart, revealed to Hosts Tyler Kern and Greg Crumpton how he brought humor to the ‘work from home’ era of the pandemic, the importance of relationships — whether virtual or in-person — and the unique story around his nickname Taz. When Walmart Corporation moved employees to work from home […]

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   Data and technology are used in restaurants but not used to build relationships. It’s mainly used to track customer purchases, track inventory, scheduling […]

On this episode of Retail Refined, host Melissa Gonzalez was joined by Leigh Sevin, Co-Founder of Endear, for a topical discussion – how can salespeople reach customers and drive new business when face-to-face interaction isn’t possible? Endear helps retail teams make sales over text and email and to build meaningful relationships with customers that […]

The globalization of retail isn’t slowing but rather shifting to online distribution channels. eShopWorld is key conduit for bringing brands and retailers into new markets in a seamless way, specializing in the localization of the customer experience. In this episode, hear from founder and CEO Tommy Kelly as he discusses creating agile frameworks for cross […]

Cole and the Bananas’ team are constantly looking elsewhere. If you ask Cole who the organization’s competitors are, he won’t tell you the rest of the teams in the Coastal Plain League. He’ll rattle off the likes of Google, Amazon and Starbucks, because he’s not putting on a baseball game – he’s putting on an […]