Articles by tag: customers

How Volta is Future-Proofing Through R&D

Research and development, or R&D, is important for the growth of any company. It helps companies investigate their best business strategies, and where they can improve to make Read more

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decarbonization and sustainability
Navigating Risk and Opportunity in Decarbonization and Sustainability – Part 1 of 2
September 26, 2023

The global conversation has shifted dramatically towards decarbonization and sustainability in recent years. With the world experiencing unprecedented levels of disruption, from 5G technology to the challenges of a pandemic, the urgency to address climate change and its implications has never been more palpable. Although most business leaders see the vision of Sustainable Development […]

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making LTL shipping frictionless
Todd Florence of Estes Express Lines on Making LTL Shipping Frictionless
September 26, 2023

Making LTL shipping frictionless is more than possible; it’s happening today. How can one challenge the status quo and embrace technological transformation in an industry that has historically resisted change? In this captivating episode of Semi-Related, Chris Torrence sets the stage for a riveting conversation with Todd Florence, the Chief Information Officer of Estes […]

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power of consumer insights
The Power of Consumer Insights: Enhance Performance and Customer Loyalty with Data
September 26, 2023

In the latest episode of Retail Refined, conducted at the Retail Influencer CEO Forum 2023, host Melissa Gonzalez explores the transformative power of consumer insights with guest Elizabeth Oates, VP of Consumer Insights at Ulta Beauty. They discuss how data-driven insights can enhance performance, foster customer loyalty, and shape the beauty industry’s future. Oates […]

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How Volta is Future-Proofing Through R&D
April 14, 2023

Research and development, or R&D, is important for the growth of any company. It helps companies investigate their best business strategies, and where they can improve to make better products, services, and of course, more profits. Many organizations have a designated R&D team and for technology companies such as Volta Energy, this department is essential […]

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4 Ways to Maximize Your B2B Marketing Budget
March 3, 2023

In B2B tech focused industries, creating authentic and compelling content is essential to engage your target audience and build a loyal following. However, with limited resources and tight budgets, it can be challenging to produce high-quality content consistently. One of the best ways to overcome this challenge is by leveraging the power of existing communities […]

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Cash Handling Made Easy With Tidel’s TR180 Cash Recycler
February 8, 2022

Retailers are now focusing on automating tasks that don’t add value, and cash handling is a significant part of this initiative. David Barclay, Vice President of Marketing at Tidel, joined host Tyler Kern to talk about Tidel’s latest cash recycler, the TR180. It’s designed to help retailers automate back-office cash handling tasks. Cash recyclers bring […]

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The New Profile of the Store Associate
November 23, 2021

The role of the store associate continues to evolve. This new profile is entrepreneurial and adaptive, selling to anybody anywhere. Brands with associates that build bonds versus being transactional only can see shopper value increase. Discussing this buzzy topic, Retail Refined host Melissa Gonzalez welcomed two experts, Bob Phibbs, Founder of the Retail Doctor, and […]

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Importance of Trusting Relationships and Finding Humor While ‘SWFH’
November 8, 2021

Taz Southerland, senior facilities manager at Walmart, revealed to Hosts Tyler Kern and Greg Crumpton how he brought humor to the ‘work from home’ era of the pandemic, the importance of relationships — whether virtual or in-person — and the unique story around his nickname Taz. When Walmart Corporation moved employees to work from home […]

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How Your Restaurant Can Step Up the Restaurant Experience with Data
April 15, 2021

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   Data and technology are used in restaurants but not used to build relationships. It’s mainly used to track customer purchases, track inventory, scheduling […]

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Driving Sales in the Era of Remote Communication
October 20, 2020

On this episode of Retail Refined, host Melissa Gonzalez was joined by Leigh Sevin, Co-Founder of Endear, for a topical discussion – how can salespeople reach customers and drive new business when face-to-face interaction isn’t possible? Endear helps retail teams make sales over text and email and to build meaningful relationships with customers that […]

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Bringing a Localized Experience Across the Globe
August 18, 2020

The globalization of retail isn’t slowing but rather shifting to online distribution channels. eShopWorld is key conduit for bringing brands and retailers into new markets in a seamless way, specializing in the localization of the customer experience. In this episode, hear from founder and CEO Tommy Kelly as he discusses creating agile frameworks for cross […]

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Learn from Experiences in Other Industries
June 11, 2020

Cole and the Bananas’ team are constantly looking elsewhere. If you ask Cole who the organization’s competitors are, he won’t tell you the rest of the teams in the Coastal Plain League. He’ll rattle off the likes of Google, Amazon and Starbucks, because he’s not putting on a baseball game – he’s putting on an […]

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