Articles by tag: customers

Cashing in from Tidel: TR180 Cash Recycler

Automating non-value adding functions is becoming a critical initiative in the retail sector, and cash handling can play a key role in such strategy. David Barclay, Vice President Read more

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Healthcare Cyberattacks
Healthcare Cyberattacks Grew in 2022
February 3, 2023

Concerning data from cybersecurity firm Check Point indicates an increase in cyberattacks on healthcare organizations by 74% in 2022 from the previous year. Healthcare is currently the third most attacked global industry (1,463 attacks per week) behind government/military (1,661 attacks per week) and education/research (2,314 attacks per week.) And in the United States, Healthcare […]

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CES 2023 crowd attendance
Top Trends at CES 2023 from Bosch, John Deere, and More
February 3, 2023

Top notch technology and top notch attendance secured CES 2023 its gold medal; to put it simply, this year’s CES was a huge success. The world’s largest and most prominent consumer electronics and technology exhibition, CES served its usual role as a testing ground for ground-breaking innovations across multiple verticals. From 5G to Web3, and […]

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ACA health plans
Insurance Companies Should Weight the Growth Potential With Risks When Considering Offering ACA Plans
February 3, 2023

The 2023 open enrollment for ACA health plans saw a 13% increase over 2022. Melanie Musson, an insurance expert with USInsuranceAgents.com, says, “Insurance providers have an opportunity to enter or expand in this growing market, but they should practice caution.” The 2023 Open Enrollment Period (OEP) for Affordable Care Act (ACA) Marketplace health insurance plans […]

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Cashing in from Tidel: TR180 Cash Recycler
February 8, 2022

Automating non-value adding functions is becoming a critical initiative in the retail sector, and cash handling can play a key role in such strategy. David Barclay, Vice President of Marketing at Tidel, joined host Tyler Kern to discuss Tidel’s newest cash recycler, the TR180, which was designed to help retailers automate back-office cash handling tasks. […]

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The New Profile of the Store Associate
November 23, 2021

The role of the store associate continues to evolve. This new profile is entrepreneurial and adaptive, selling to anybody anywhere. Brands with associates that build bonds versus being transactional only can see shopper value increase. Discussing this buzzy topic, Retail Refined host Melissa Gonzalez welcomed two experts, Bob Phibbs, Founder of the Retail Doctor, and […]

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Importance of Trusting Relationships and Finding Humor While ‘SWFH’
November 8, 2021

Taz Southerland, senior facilities manager at Walmart, revealed to Hosts Tyler Kern and Greg Crumpton how he brought humor to the ‘work from home’ era of the pandemic, the importance of relationships — whether virtual or in-person — and the unique story around his nickname Taz. When Walmart Corporation moved employees to work from home […]

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How Your Restaurant Can Step Up the Restaurant Experience with Data
April 15, 2021

Food is serious business. Now, on The Main Course, host Barbara Castiglia will invite insiders on the front lines of food to share their expertise, strategies, and forecasts for navigating the ever-changing restaurant industry.   Data and technology are used in restaurants but not used to build relationships. It’s mainly used to track customer purchases, track inventory, scheduling […]

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Driving Sales in the Era of Remote Communication
October 20, 2020

On this episode of Retail Refined, host Melissa Gonzalez was joined by Leigh Sevin, Co-Founder of Endear, for a topical discussion – how can salespeople reach customers and drive new business when face-to-face interaction isn’t possible? Endear helps retail teams make sales over text and email and to build meaningful relationships with customers that […]

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Bringing a Localized Experience Across the Globe
August 18, 2020

The globalization of retail isn’t slowing but rather shifting to online distribution channels. eShopWorld is key conduit for bringing brands and retailers into new markets in a seamless way, specializing in the localization of the customer experience. In this episode, hear from founder and CEO Tommy Kelly as he discusses creating agile frameworks for cross […]

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CineCast: Advice for Young Software Companies
November 20, 2019

Taking Cinedeck from the hardware world to the software world impacted leaders’ outlook on the company business model and shaped the company in an unexpected way, COO Jane Sung [contributor page] said in this third of a three-part conversation on CineCast, a Cinedeck podcast. “When we first launched the software, we launched with our same […]

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CineCast: How a Brand New Startup Can Act Like an Established Company
November 18, 2019

Cinedeck COO Jane Sung says there were huge barriers when it came to entering the software technology market with cineXtools. “Especially when you’re bootstrapping that new product,” Sung said in this second of three-part discussion on CineCast, a Cinedeck podcast. “Basically it felt like we were starting as a brand new startup.” Like a startup, […]

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CineCast: How Cinedeck Transitioned From a Hardware to a Software Solutions Provider
November 15, 2019

From its inception, Cinedeck has worked tirelessly to bring innovative video recording and editing tools to the market, but that was no easy feat persuading the industry their solution was feasible. On this first of three-part conversation on CineCast, a Cinedeck podcast, COO Jane Sung takes us behind the curtain to reveal the challenges they […]

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