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Behavior change that produces measurable organizational results

FranklinCovey is a global leadership and organizational performance firm whose work focuses on changing the behaviors that drive measurable business results. Their programs span leadership development, execution, and culture change, and are used by thousands of organizations across industries. On MarketScale, FranklinCovey publishes content for HR leaders, executives, and L&D professionals building high-performance organizations.

28 episodes

Channel Brief·FranklinCovey · 28 episodes

Updated Aug 29, 2023

Leadership and learning thrive on connection, not compliance.

FranklinCovey's education channel argues that transformational schools rest on genuine human connection, executive function, and intentional moments, grounded in superintendent interviews, learning science, and pandemic recovery data.

FranklinCovey's Change Starts Here channel makes a consistent argument: education and organizational change begin with human connection and intentional leadership, not systems alone. Episodes ground this thesis in superintendent case studies, learning science, and post-pandemic recovery data, showing that schools with shared vision, built-in trust, and emotional belonging outpace those chasing test scores alone.

Drawn from Principles of Leadership: Essential Leadership… and 5 more →

“At the end of the day, it's always about keeping kids first and making them the priority.”
Dr. Kelvin Adams, Superintendent of St. Louis Public Schools

By the numbers

300,000

public-school teachers left field February 2020 to May 2022

48,000

students in Collier County, Florida school district

days average to form a habit, per European Journal of Social Psychology

years of life potentially spent in front of screens

What the channel argues

DataCollier County, Florida district (48,000 students) builds excellence through five conditions: shared vision, instructional materials, professional learning, empowered leaders, and one unnamed fifth.→

DataStudents in K-8th grades rebounded in math and science post-pandemic, but high-poverty students remain behind.→

InsightGenuine connection and feeling seen combat loneliness epidemic and transform organizational culture.→

InsightRetrieval practice and low-stakes testing help students learn more effectively than information delivery alone.→

InsightExtended learning time (ELT) addresses STEM disparities and post-pandemic catchup in underserved communities.→

What you'll learn

•Why building pre-crisis trust partnerships matters more than managing crises reactively, as taught through Dr. Kamela Patton's five conditions for educational excellence.

•How executive functions (cognitive flexibility, impulse control, working memory) woven into daily curriculum help students manage post-pandemic classroom demands.

•Why small, intentional moments in teaching create lasting ripples that fundamentally shape student trajectories and identity.

•What retrieval practice is and why helping students retrieve information matters more than delivering it, according to Dr. Janell Blunt's learning science research.

•How superintendent leaders like Cathy Quiroz Moore and Dr. Kelvin Adams sustain change by keeping student outcomes and staff retention as equal priorities.

What to do about it

→Audit your school or organization for the five conditions of excellence: shared vision, materials, professional learning, empowered leaders, and clear accountability; identify which is weakest.

→Design one intentional moment each week for genuine connection with a student or team member; track whether it shifts how they feel seen and engaged.

→Implement retrieval practice (low-stakes testing, spacing, interleaving) in at least one class or subject and measure whether it lifts retention more than lecturing alone.

Who and what shows up

Dr. Kamela Patton

Education leader, Collier County Schools, Florida

Articulated five foundational conditions for excellence in a 48,000-student district.

Dr. Jody Carrington

Psychologist, author of Feeling Seen

Addressed the loneliness epidemic, shame, and the power of connection in transforming organizational culture.

Dr. Janell Blunt

Associate professor of psychology and learning, Midwestern university

Presented research-backed strategies on retrieval practice and low-stakes testing for improved student learning.

Dr. Kelvin Adams

Superintendent of St. Louis Public Schools

Shared 14 years of superintendent leadership grounded in honesty, sincerity, and keeping kids first as a business practice.

Cathy Quiroz Moore

Superintendent, Wake County Public School System, North Carolina (15th largest in US)

Demonstrated how dual cultural roots and early leadership initiative shape long-term educator identity and system change.

Questions this channel answers

What makes a school or organization truly excellent?

Collier County's model shows five foundational conditions: shared vision, instructional materials, professional learning, empowered leaders, and a fifth unnamed element. Dr. Adams adds that keeping kids first and prioritizing people's information and honesty are non-negotiable.

Principles of Leadership: Essential Leadership Principle… →

How do educators help students most effectively learn and remember?

Dr. Janell Blunt's learning science shows retrieval practice (repeatedly accessing information, low-stakes testing) works better than focusing solely on getting information into students' heads. Educators should shift toward helping students retrieve what they need when they need it.

Learning that Lasts with Janell Blunt, PhD →

Why are teachers leaving, and how do leaders keep them?

At least 300,000 teachers left between February 2020 and May 2022 due to pressure trauma and burnout. Retention requires leaders who build trust, create belonging, and address shame and loneliness alongside accountability.

How to Lead in a Disconnected World →

How can schools close equity and learning gaps after the pandemic?

Extended learning time (ELT) is one method showing results, especially for STEM disparities and underserved communities. Policymakers and leaders must balance resources, strategies, and urgency to reach students most behind.

Tia McIntosh, FranklinCovey Coaching Director, On How to… →

How do small moments in teaching matter?

Chip and Dan Heath's concept (featured by host Dustin Odham) shows that big and small moments shape lives and destiny. Teachers who are intentionally present and create memorable moments can profoundly impact students' futures.

The Power of Moments →

Best place to start

Principles of Leadership: Essential Leadership Principles with Dr. Kamela PattonNames a concrete five-condition model for educational excellence and shows the channel's thesis that systems plus connection drive outcomes.

How to Lead in a Disconnected WorldIntroduces the channel's core belief that connection and being seen combat loneliness and reshape organizational culture.

Topics:Educational leadership and visionPost-pandemic learning recovery and equityTrust and belonging in schoolsExecutive functions and cognitive flexibilityTeacher retention and burnout

Themes:Connection precedes complianceEquity requires intentional opportunity designSmall moments compound into transformed trajectories

Industry context

Leadership development increasingly emphasizes intentional behavior change and skill-building over output metrics alone, with organizational success tied to sustained personal and behavioral improvement.

Leadership goals involve intentional behaviors and skills (facebook.com) ↗