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Behavior change that produces measurable organizational results

FranklinCovey is a global leadership and organizational performance firm whose work focuses on changing the behaviors that drive measurable business results. Their programs span leadership development, execution, and culture change, and are used by thousands of organizations across industries. On MarketScale, FranklinCovey publishes content for HR leaders, executives, and L&D professionals building high-performance organizations.

28 episodes
Channel Brief·FranklinCovey · 28 episodes
Updated Aug 29, 2023

Leadership and learning thrive on connection, not crisis response.

FranklinCovey's education podcast argues that sustainable excellence requires pre-built trust, intentional presence, and systems thinking. The proof is superintendent case studies, neuroscience on habit formation, and post-pandemic recovery data.

FranklinCovey's Change Starts Here podcast contends that educational leaders must build systems and relationships before crisis strikes, not during it. The channel argues this through superintendent interviews, research on habit formation and executive function, and case studies from large districts like Collier County, Florida (48,000+ students), showing that shared vision, professional learning, and pre-crisis partnerships produce predictable learning outcomes.

Drawn from Principles of Leadership: Essential Leadership… and 4 more →

“You can't go back and change the beginning, but you can start where you are and change the ending.”

C.S. Lewis, quoted in Finish Strong episode

By the numbers

66 days

average time to form a habit, per European Journal of Social Psychology

48,000+

students in Collier County, Florida school district

10 years

of life a person could spend in front of a screen

300,000

public-school teachers and staff left field Feb 2020-May 2022

What the channel argues

InsightCollier County, Florida school district's five conditions include shared vision, instructional materials, professional learning, and empowered leaders.→
InsightBuilding pre-crisis partnerships is critical for effective leadership and enables leaders to respond with trust already in place.→
InsightCognitive flexibility, inhibitory control, and working memory can be woven into everyday curriculum to address classroom demands.→
DataA July 2022 report from The Collaborative for Student Growth showed K-8 students rebounding in math and science, but students in high-poverty areas remain behind.→
DataAt least 300,000 public-school teachers and other staff left the field between February 2020 and May 2022 due to pandemic-driven pressure.→

What you'll learn

•How genuine connection and feeling seen address loneliness and shame in organizations, transforming culture from the inside.
•Why small, intentional moments create lasting ripples that shape students' lives and futures far beyond test scores.
•How leaders can shift from managing crises to building trust-based systems that sustain excellence and prevent burnout.
•Why retrieval practice and low-stakes testing help students learn more effectively than information-delivery alone.
•How extended learning time (ELT) and equity-centered policies help underserved students catch up after pandemic disruption.

What to do about it

→Map and strengthen your leadership team's pre-crisis relationships now; trust earned in calm enables shared decision-making under pressure.
→Audit your school or district's systems for shared vision, professional learning, and leader empowerment; these three predict learning outcomes.
→Integrate executive functions (cognitive flexibility, impulse control, working memory) explicitly into daily lessons to help teachers manage classroom demands and student resilience.

Who and what shows up

Dr. Kamela Patton

Education leader, Collier County Public Schools, Florida

Articulated five foundational conditions for educational excellence that drive consistent learning outcomes and community impact.

Dr. Jody Carrington

Psychologist

Discussed the loneliness epidemic, shame, and the power of feeling seen in reconnecting disconnected teams and organizations.

Dr. Janell Blunt

Associate professor of psychology and learning, Midwestern university

Shared research on retrieval practice and memory science, showing how educators can shift from delivering information to helping students retrieve it when needed.

Dr. Kelvin Adams

Superintendent of St. Louis Public Schools

Revealed that effective superintendent leadership rests on honesty, sincerity, and providing correct information, with kids as the priority after nearly fourteen years in role.

Cathy Quiroz Moore

Superintendent, Wake County Public School System, NC (15th largest in U.S.)

Demonstrated that seeking leadership opportunities and dual cultural roots drive belief that every student has potential.

Questions this channel answers

Q

What makes an effective school board or leadership team?

According to the Center for Public Education, effective boards exhibit eight characteristics including accountability, unification, team development, and a shared vision for high expectations. Building a high-trust team is the pathway to becoming great.

Great School Boards: Building a High Trust Team →
Q

How do educators prepare students for life, not just college?

By shifting focus toward holistic student development and overall wellbeing rather than academic growth alone, equipping students with tools to thrive in life beyond standardized tests.

Preparing Students for Life, Not Just College with Steph… →
Q

How can leaders make a lasting impact on their teams?

Through intentional presence, creating memorable moments, and being someone who is genuinely seen by their people, which addresses loneliness and shame and transforms organizational culture.

How to Lead in a Disconnected World →
Q

How do you help underserved students catch up after pandemic disruption?

Extended learning time (ELT) requires education leaders to create the right policies and strategies with balanced resources, especially in STEM, to close disparities that hurt student career prospects.

Engaging Your Students in Extended Learning Time (ELT) w… →
Q

Why are so many teachers leaving the profession?

Post-pandemic pressure trauma is creating burnout; pressure to produce more outputs, increased responsibility, and standardization demands are forcing great people out. At least 300,000 left between February 2020 and May 2022.

The Four Essential Roles of Leadership →
Topics:Educational systems and shared visionTrust and connection in organizationsHabit formation and behavioral changeExecutive function and cognitive skillsPost-pandemic student recovery and equity
Themes:Trust and connection as foundational organizational infrastructure, not afterthoughtSystems thinking over crisis response in education leadershipIntention and presence as multipliers of human potential

Industry context

Behavioral factors drive most security incidents, yet organizations often rely on system-level fixes. Internal breach detection remains a significant gap across industries.

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