The End of Food Waste May Start with a Printer

Food waste is a serious problem in the modern world. According to the Food and Agriculture Organization of the United Nations, approximately 1.3 billion...

Office Hours with Michael McCall: Knowing What the Customer Wants As Much As They...

Welcome to Office Hours, where current issues facing hospitality professionals will be discussed and potential solutions pursued. My name is Michael McCall and I am the NAMA...

Hospitality Expert Mailbag, March 4, 2019

Ultimately, hospitality is about customer service and satisfaction. Entire businesses' success is determined on someone having a positive personal experience, whether it is a...

How Baseball is Driving One Local Economy

It's that time of the year when we begin to trade in those winter coats and mittens for t-shirts and baseball gloves. As Spring...

How Restaurants are Filtering Out the Delivery Middle Man

Getting dinner delivered to the door has become commonplace for many Americans over the last few years. With an array of smartphone apps and...

Restaurant Security: Night Vision Cameras

Night vision cameras offer a bit more than standard security cameras. The ability to see in low light to near darkness enables surveillance around...

MarketScale Hospitality 02/13: Finding the Right Rewards Formula

There's no magic bullet for success in the hospitality industry. The challenge is finding the correct combination of the right ingredients. This is true...

Where and Why Americans Spend $300 on Valentine’s Day

Right alongside candy and flowers, one of the main expenses of consumers celebrating Valentine’s Day is eating at restaurants. Everything from classic chains to...

Smart Spaces: Electrical Contractors Partner with Integrators to Infuse IoT Technology into Hotels

  Robotic butlers are zooming around hotel lobbies, bathroom mirrors are transforming into interactive touchscreens, and guests are opening their doors and controlling the lights/temperature...

Office Hours with Michael McCall: The Future of Reward Programs

Welcome to Office Hours, where current issues facing hospitality professionals will be discussed and potential solutions pursued. My name is Michael McCall and I am the NAMA...

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