Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships.
Exceptional Customer Service in Healthcare is the Cornerstone of Building Patient Trust
The significance of excellent customer service in every corner and industry cannot be overstated. This notion is especially crucial in healthcare, where patient experiences often influence their recovery and overall well-being. The topic of customer service in the medical field is always a priority in healthcare because providers strive to enhance patient satisfaction and…
Skilled Workers Thrive Where Craftsmanship, Integrity, and Relationships Align
The critical role of skilled trades in building and sustaining our society cannot be overstated, especially in today’s economy. Industries are currently facing a growing shortage of skilled workers, underscoring the need for renewed respect and recognition for these essential professions. According to the U.S. Bureau of Labor Statistics, total employment is projected to…
Transform Construction Careers with Grit and Creative Campaigns to Close the Gap
As the construction industry faces a significant workforce shortage projected to surpass half a million workers, the need to inspire and educate the next generation about the value of construction careers is more critical than ever. According to the Associated Builders and Contractors (ABC), the U.S. construction industry needs to attract 501,000 additional workers…
Digital Marketing for the HVAC industry: Why Online Presence is the Key to Business Growth
For HVAC businesses, mastering online visibility and reputation management has become a critical factor in achieving success. With the internet increasingly becoming the first stop for customers seeking services, the practice of digital marketing for the HVAC industry has been gaining traction. Chris Lollini, founder and CEO of Reputation Igniter, specializes in helping businesses…
Episodes
Exceptional Customer Service in Healthcare is the Cornerstone of Building Patient Trust
The significance of excellent customer service in every corner and industry cannot be overstated. This notion is especially crucial in healthcare, where patient experiences often influence their recovery and overall well-being. The topic of customer service in the medical field is always a priority in healthcare because providers strive to enhance patient satisfaction and…
Skilled Workers Thrive Where Craftsmanship, Integrity, and Relationships Align
The critical role of skilled trades in building and sustaining our society cannot be overstated, especially in today’s economy. Industries are currently facing a growing shortage of skilled workers, underscoring the need for renewed respect and recognition for these essential professions. According to the U.S. Bureau of Labor Statistics, total employment is projected to…
Transform Construction Careers with Grit and Creative Campaigns to Close the Gap
As the construction industry faces a significant workforce shortage projected to surpass half a million workers, the need to inspire and educate the next generation about the value of construction careers is more critical than ever. According to the Associated Builders and Contractors (ABC), the U.S. construction industry needs to attract 501,000 additional workers…
Digital Marketing for the HVAC industry: Why Online Presence is the Key to Business Growth
For HVAC businesses, mastering online visibility and reputation management has become a critical factor in achieving success. With the internet increasingly becoming the first stop for customers seeking services, the practice of digital marketing for the HVAC industry has been gaining traction. Chris Lollini, founder and CEO of Reputation Igniter, specializes in helping businesses…
The Collective Responsibility to Promote Skilled Trades: Why Society Needs to Highlight the Trades as a Respected Career Path
Despite the common emphasis on college degrees as the primary route to success, skilled trades offer a crucial and undervalued pathway for career development. As industries report a severe skills shortage, the necessity for a robust workforce of skilled laborers becomes undeniable. The Bureau of Labor Statistics highlights this urgency in its report on…
The Intersection of Art and Activism Brings Power with Edwin Gil
In this episode of Straight Outta Crumpton, host Greg Crumpton engages with Edwin Gil, the Chief Development Officer at the Latin American Coalition and a renowned artist. They explore the profound impact of art on community activism and development. Gil shares his compelling journey from facing security threats in Colombia to becoming a key…
Making the Transition From Technician to Manager: A Career Evolution in HVAC
A career evolution in HVAC takes many paths filled with challenges and opportunities for significant growth, from technical roles to leadership. As the sector evolves, professionals must adapt and expand their skill sets to thrive in increasingly complex environments. In this episode of Straight Outta Crumpton, host Greg Crumpton engages with Tim Gillespie, the…
Navigating Success and Change in the HVAC Industry: Insights from Andy Graham
The HVAC industry is facing a pivotal moment, where the balance between maintaining strong relationships and adapting to new technologies determines the success of companies. With rapid advancements and shifting business dynamics, those who excel are the ones who have mastered the art of connecting deeply with clients and team members alike. But how…
From a Plumber’s Apprentice to Account Management: Leadership and Growth in the HVAC Industry with Jeremy Melton
Leadership in the HVAC industry is more than just managing operations; it’s about inspiring teams, making critical decisions under pressure, and building relationships based on trust. As the industry faces increasingly complex challenges, the need for effective leadership has never been more crucial. What does it take to lead successfully in an industry…
A Skilled Trades Career Provides a Future-Proof Path
In today’s rapidly changing job market, a skilled trades career offers a viable and attractive option, especially for the younger generations exploring alternatives to traditional college education. Recent trends indicate a significant shift in interest in these hands-on professions. On Straight Outta Crumpton, host Greg Crumpton engages in a lively conversation with Nicole Bass,…
How to Bridge the Gap in HVAC Careers Through Education and Inclusion: Insights from Nicole Bass
In the dynamic world of skilled trades, the HVAC industry is witnessing a significant transformation driven by leaders like Nicole Bass. With a growing emphasis on practical education and the shift in generational perspectives towards career choices, the discussion around HVAC careers is more relevant than ever. Today, we delve into the inspiring journey…
The Key to Building a Successful Business in the Mechanical Industry: Keeping Employees Happy and Fostering Long-term Relationships
In the latest episode of Straight Outta Crumpton, host Greg Crumpton sat down with Mike Dunn, the President of Rogers Mechanical Contractors. The conversation delved into Mike’s extensive career in the mechanical industry, his leadership style, and the importance of building lasting relationships. During the conversation, Mike shared invaluable insights on the key to…
Straight Outta Crumpton: Transforming Leadership and Fostering Hope with Mikel Bowman
In the latest episode of Straight Outta Crumpton, host Greg Crumpton welcomes Mikel Bowman, founder of Bowman Legacies, to discuss the transformative power of leadership and its crucial role in personal and professional growth. Mikel set up Bowman Legacies during the height of COVID-19, focusing on helping businesses structure the human element of their…
Innovative Training Programs Make Successful Skilled HVAC Professionals
In an industry facing a projected 6% increase in employment from 2022 to 2032, highlighting a critical demand for skilled HVAC professionals, effective training and education is more crucial than ever. As HVAC systems become increasingly complex, the industry must address the dual challenge of a skilled labor shortage and the need for continuous…
The Future of Data Centers: Cooling, Power, and ESG with Saqib Ashraf
In a rapidly evolving data center industry, cooling technologies are finally taking center stage, driven by the rise of AI and other high-density computing needs. In the latest episode of Straight Outta Crumpton, Saqib Ashraf, Director of Solutions Architecture at CPG, shares insights on the future of data centers as well as the challenges…
Reducing the Gap in Skilled Trades Can Be Solved by Boosting Trade Education Initiatives
Currently, skilled trades are facing significant shortages making the need for innovative solutions and passionate involvement more urgent than before. Statistics indicate a looming gap in the workforce, expected to reach millions in the next decade, as older generations retire without sufficient newcomers to fill their roles. At the heart of this issue is…
Bridging the Skills Gap: SkillCat’s Mission to Revolutionize Trade Education with Brendan Arsenault
In the face of a growing skills gap in the trades industry, innovative solutions are needed to train and prepare the next generation of workers. In this episode of Straight Outta Crumpton, host Greg Crumpton sits down with Brendan Arsenault, co-founder of SkillCat, to discuss how their platform is addressing this critical issue. SkillCat…
The Future of AI in Data Centers: Navigating the Next Frontier in Computing with Bill Kleyman
In a rapidly evolving digital landscape, the future of data centers is a hot topic among industry experts. In this episode of Straight Outta Crumpton, host Greg Crumpton and Apolo CEO Bill Kleyman delve into the role of AI in data centers. Their discussion covers the impact of artificial intelligence, the shift towards tier…
The Key to Accommodate Demands of AI-Driven Computing? Innovative Cooling Solutions and Higher Power Densities
In this episode of Straight Outta Crumpton, host Greg Crumpton explores the significant impact of artificial intelligence (AI) on data centers with guest David Kidd, a seasoned Information Technology professional with over two decades of leadership in data center operations, cybersecurity, and compliance. Their discussion sheds light on the evolving landscape of data centers,…
Harnessing Technology for a Brighter Future: Insights from Nabeel Mahmood
Harnessing technology for a brighter future: is this an aspirational goal, or are there ways to leverage the rapid advancements in technology to create a more inclusive and educated society? In this episode of Straight Outta Crumpton, hosts Greg Crumpton and Gabrielle Bar get to the heart of this question with their guest, Nabeel…
Technology and Education at a Crossroads: Tech Creates Jobs, But Can Education Keep Up? Time to Reform
In an era where technological advancement shapes the contours of our daily lives, understanding the interplay between digital infrastructure and education becomes pivotal. The recent episode of Straight Outta Crumpton illuminates this critical junction, offering insights into how technology and education can serve as catalysts for societal transformation. Hosted by Gabby Bar and Greg…
Empowering Leadership and Effective Delegation with Dallas Burnett
Empowering leadership and effective delegation take center stage in this insightful episode of Straight Outta Crumpton. Hosts Greg Crumpton and Gabrielle Bar engage in a dynamic conversation with Dallas Burnett, the Founder of ThinkMoveThrive. They discuss the art of effective delegation, the importance of active coaching, and the impact of these practices on organizational…
Navigating Careers in HVAC: Jason Saunders’ Journey to the Top
On this episode of “Straight Outta Crumpton,” hosts Greg Crumpton and Gabrielle Bar explore the dynamic careers in Heating, Ventilation, and Air Conditioning (HVAC). They have a chat with Jason Saunders, the President of Indoor Environmental Services, about his extraordinary journey from a high school graduate to a top executive in the field. Saunders…
Legal Business Development: Authentic Relationships Can Foster Trust and Long-Term Relationships
Shannon Hames, the Director of Business Development, Hull & Chandler, P.A., joins hosts Greg Crumpton and Gabrielle Bar on this episode of “Straight Outta Crumpton” to explore Shannon’s transition from non-profit endeavors to a pivotal role in the legal industry. She sheds light on the unique challenges and strategies of business development within a…
The Leadership Succession Crisis can be Solved by Instilling Leadership Skills in Employees from Day One
In today’s rapidly evolving business landscape, small and medium-sized enterprises (SMEs) are increasingly grappling with the challenges of leadership succession. This issue is heightened by a significant demographic shift, as baby boomers retire in the United States, altering the dynamics of the workforce. Against this backdrop, this episode of “Straight Outta Crumpton” sees…
Industry Expertise and Effective Leadership is Paramount in Mission-Critical Industries
In an era where leadership qualities and industry expertise significantly impact business outcomes, understanding the intricacies of effective leadership becomes paramount. This notion especially holds true in the mission-critical industry, which is constantly evolving with technological advancements and changing market demands. In a captivating episode of “Straight Outta Crumpton,” hosts Greg Crumpton and Gabrielle…
Amy Al-Katib’s Unique Journey in HVAC and Mission-Critical Industries
The dynamic world of HVAC and mission-critical industries takes center stage as Amy Al-Katib, Editor-in-Chief at Mission Critical Magazine, shares her unique career journey on “Straight Out of Crumpton,” hosted by Greg Crumpton and Gabrielle Bar. Amy Al-Katib’s transition from journalism to the forefront of HVAC and mission-critical publications is a narrative of resilience…
HVAC Marketing Navigation Through Audience Adaptability
Today “Straight Outta Crumpton,” hosted by Greg Crumpton and Gabrielle Bar celebrates its 100th episode! The discussion delves into the intricacies of HVAC marketing, offering valuable insights into this specialized field. The show welcomes Giana Brucella, the Content Marketing Manager at Fujitsu General America, shedding light on the evolving landscape of HVAC marketing and…
From DJ to HVAC Digital Media Dynamo: Combining of Digital Media and Skilled Trades with Clifton Beck
Straight Outta Crumpton hosts Greg Crumpton and Gabrielle Bar delve into the evolving world of digital media skilled trades with Clifton Beck, Manager of Digital Media at the ESCO Institute. This episode offers a unique perspective on integrating digital media into traditional trades, highlighting the importance of adapting to technological advancements in the industry….
Building a Community of Intentional Leaders with a Construction Mind Shifter
The construction industry will build a community of intentional leaders with a bit of help from a Construction Mind Shifter. In the latest episode of Straight Outta Crumpton, hosts Greg Crumpton and Gabrielle Bar sit down with Jesse Hernandez, a Principal at Depth Builder and a self-proclaimed “Construction Mind Shifter.” Hernandez shares his journey…
From HVAC Beginnings to Strategic Leadership: Corey Brown’s Journey in Service Logic
In the latest episode of Straight Outta Crumpton, hosts Greg Crumpton and Gabby Bar sit down with Corey Brown, the VP of Business Development at Service Logic. Their candid conversation delves into Corey’s journey in the HVAC industry, from his early days at Piedmont Service Group to his current role catering to strategic accounts….
The Evolution of HVAC: A Tactical Approach
Has the evolution of HVAC reached its zenith or is the industry on the brink of a groundbreaking revolution? In recent years, the HVAC industry has seen a transformative shift in technology and its community dynamics. With the rise of social media platforms, especially Instagram, HVAC professionals are finding new ways to connect, share…
North Park Innovations Takes HVAC into the Digital Tool World
Straight Outta Crumpton hosts Greg Crumpton and Gabrielle Bar sat down with Bill Northrup, CEO of North Park Innovations, to discuss the evolution of the HVAC industry and the journey of North Park Innovations. Northrup shared insights into the company’s transition into the digital tool market, the creation of the iManifold®, and North Park’s…
An Energy-Efficient Building Will Help Companies Earn Some Major Tax Incentives
The evolving landscape of energy efficiency and tax incentives holds tremendous promise and challenge for industries ranging from real estate to HVAC. As governments increase the value of deductions for energy-efficient upgrades and extend the opportunities to more sectors including nonprofits, businesses are gaining traction in adopting green initiatives. However, the complex nature of…
Skills Training with Interplay Learning and Ken Midgett
In the latest episode of Straight Outta Crumpton, hosts Greg Crumpton and Gabby Bar learn all about skills training from their guest Ken Midgett, Plumbing Market Director at Interplay Learning. Midgett, a licensed plumber with over forty years of experience, shares his journey from plumbing to education, discussing his work at the Lehigh County…
Effective Communication in the Workplace Equals Better Management and Avoiding Bias
The ways we communicate and manage are being reshaped by a rapidly changing world, which is why effective communication is so important. A new episode of “Straight Outta Crumpton” featured a notable figure in the field of management and interpersonal communication, Kim Scott. The author of the popular books “Radical Candor” and “Just Work,”…
Keeping Things Cool with Crystal Air
HVAC (Heating, Ventilation, and Air Conditioning) is one industry that finds new ways to innovate in the technology era. The advent of new technologies, such as Variable Refrigerant Flow (VRF) and Variable Refrigerant Volume (VRV), are evolving the way spaces are heated and cooled. But what does this mean for those working in the…
HVAC Evolution: Upgrading The Building Management Industry Through Innovation
In an era where the Internet of Things and smart technology have revolutionized almost every aspect of life, the building management industry is not left behind. This new wave of innovation is rapidly transforming the HVAC (Heating, Ventilation, and Air Conditioning) sector, ensuring increased efficiency, sustainability, and comfort. According to a report by Research and…
An Insider’s Perspective on Navigating a Successful HVAC Business
Managing a successful HVAC business in this era of rapid technological advancement and increasing consumer demand for energy efficiency requires passion and know-how. The HVAC systems market growth projections are trending towards $234.9 billion by 2030, so this sector has plenty of opportunity. However, running a successful HVAC business is complex, requiring a deep…
Learning Through Life’s Lessons: An Insightful Conversation with Mike Leissa on Straight Outta Crumpton
As our world grows increasingly interconnected, the importance of leadership and personal growth has never been more critical. In an era where technology is shifting the landscape of industries and human interaction, there remains a timeless need for genuine connections, empathy, and values-based leadership. This is the theme of a recent episode of Straight…
How to Create a Proper Work-Life Balance While Maintaining Strong Work Relationships
In a world where the average American spends over one-third of their life at work, it’s essential to maintain a high quality in workplace relationships. Today’s fast-paced environment necessitates strong, resilient connections that can withstand the pressures of rapidly evolving technology, constant deadlines, and high-stake projects. Research indicates that maintaining strong workplace relationships leads…
Revitalizing Traditional Trades
In an era where the gig economy has taken the front seat, traditional trade jobs struggle to stay relevant. At the heart of this changing landscape lies a crucial question: How do we breathe new life into the trades and focus attention in revitalizing traditional trades? In this week’s episode of Straight Outta Crumpton,…
Military Veterans Use Their Experiences from the Field to be Leaders as Civilians
Having military experience can give one a valuable skills life while teaching how to live a disciplined lifestyle. Many former and current servicemen and women have utilized the skills they learned in training and applied it to their everyday lives. However, for some military veterans that transition from military life to civilian life, these lifestyles…
Straight Outta Crumpton: The Changing Landscape of Skill Trades
The job market is an interesting and everchanging landscape, one where the value of professions fluctuates regularly. In the area of skill trades, older generations are now seeing younger generations finding a strong interest in this vast and vital field. At the same time, the way this specific field looks has been changing for some…
Inspiring the Young Generations to Enter the Skilled Trades Industry
HVAC technicians, plumbers, electricians, welders, and construction managers are only a fraction of the incredibly vital trade careers and skills needed in any advanced society. As of 2022, however, there has been a skilled trade labor shortage. The National Association of Business Economics concluded that 57% of their Business Conditions Survey respondents stated there…
The UK HVAC Industry and the Different Equipment Involved
The UK and the US are two very different places—in culture, in accent, and in climate. In total, the UK is roughly one-third the size of the state of Texas—so by American standards, it’s pretty small. But it is this relatively smaller size that helps tradespeople work all over the place, seeing different opportunities and…
Straight Outta Crumpton: How Toolfetch Helps Skill Trades
Not everyone recognizes the great things workers in the trade industry bring to our everyday lives. Skill trades and those who work as tradespeople help our infrastructure and make the buildings and roads we use every day. However, there are only so many people working in skill trades in the USA, with a recent static…
How Can Companies Attract the Younger Generation of High Performers to the Skilled Trades?
Many from the newer generations find the skilled trades industry old school. However, there is a significant shortage in the industry, and it is surrounded by stigmas. This, coupled with the fact that baby boomers, who hold a sizable majority of the positions, are retiring, has caused a massive decline in the number of skilled…
Plumbing Industry: Providing Support and Adding Value to Your Employees
After the 2008 recession, unemployment reached a high of 10 percent, double the rate in December 2007 of five percent. In the midst of the economic downturn, James Terry managed to start a plumbing company, GreenTeam. Why and how did Terry decide to start his business at this time, and how has the culture…
HVAC Services: Heroes of the 21st Century Keep Our Homes and Businesses Running
HVAC services are essential. Some might say they are recession and pandemic-proof. No matter the situation, businesses rely on the solutions they provide to keep their facilities up and running. Still, like many skilled professions today, recruiting people into the industry is a challenge, and it is critical to find new talent to keep the…
Strong Apprenticeship and Training Programs Build the Skilled Trades
The purpose of apprenticeship and training programs is to offer on-the-job training where people can gain a wealth of knowledge in their field of interest. In skilled trades, it is an especially valuable and beneficial program that many trade workers will find themselves in at some point in their career, and every company has…
How Will Networking and Interpersonal Skills Help Job Seekers Find More Opportunities?
How often have you heard the word “networking,” especially in the digital age when LinkedIn allows job seekers to network with the click of a button? Networking is the main way some people end up receiving job offers. In fact, 85 percent of positions are filled with the help of networking, yet one in…
Technology May Run the Elevator, but Humans Still Push the Buttons: The Convergence of AI and Human Interaction
It’s challenging to look around the world today and not see technology peering out from every angle. Technology and its continual advancements in AI, including generative AI capabilities, make society run. Currently, at $136.55 billion, the global artificial intelligence market size, is projected to expand at a compound annual growth rate (CAGR) of 37.3% through…
Diving into the Role of a Plumber: It’s More Than Just Toilets and Sinks
When most people think of the role of a plumber, services like toilet repair and sink unclogging usually come to mind. However, while plumbers are experts in these areas, the role a plumber and their training are also in more technical areas, like HVAC, grease traps, line cameras, drain cleaning, boiler installation, water conditioning/testing,…
The Way Forward for Educating HVAC Novices
On the latest episode of “Straight Outta Crumpton”, host Greg Crumpton, had a chat with Martin King, about the evolution of teaching the younger generation, in terms of including not only the professional skills, but also emotional skills required to do a job. King started by saying the younger generation has more access to technical…
Humanizing Communication at toth shop
Sometimes the greatest inspirations occur in the wee small hours of the night. Time: 2 a.m. on May 23, 1912. Place: Hungary, the village of Paczin. Her decision was to leave the only home she’d ever known to escape an arranged marriage and the unsettling events in eastern Europe, soon to be engulfed in…
Recognizing the Value of the Skilled Trades
People value skilled trades for the everyday necessities they bring to life. From plumbing to electrical, machinists, and construction, trades play a vital role worldwide. They make the world happen. Unfortunately, there is a growing gap in the skilled trades workforce, despite high wages, employer-funded training, readily available positions, and the opportunity to apply…
Unlocking the Potential of the HVAC Industry for Career Success
The demand for HVAC solutions came into broad view during the COVID-19 pandemic. The industry thrived during this period and continues to do so, heading into 2023. The United States Bureau of Labor Statistics predicts steady growth of HVAC industry jobs through 2029. The is lots of potential in the HVAC industry with excellent pay…
Career Progression and Bridging the Educational and Representational Gap in the HVAC Industry
Over 97% of HVAC technicians in the US are men, while women comprise only 2.6% of the industry. This disparate statistic is often a commonality among many trade industries. However, one insider hopes to change that. What is she doing to encourage others to join the skilled trade of HVAC? On the latest episode of…
Advocating for Skilled Trades
Internationally, skilled trade jobs face various stigmas and poor advocacy. Canadian stigmas around the trade industry parallel similar thoughts in the US. So, how does advocacy help fight these assumptions? What does engaging advocacy look like? And after many years in the trade industry, how are professionals catering to new prospects and attracting new…
Connecting Tradespeople in the Skilled Trade Industry
With 650,000 available jobs in the construction industry alone, the skilled trade labor shortage is considered one of the biggest challenges facing the U.S. economy. To complicate the situation further, fewer than 16% of young people claimed they would consider a skilled trade career in a recent research study by Stanley Black & Decker. With…
Early Trade Training Through Apprenticeships for Young Students
So, what does early trade training look like? This episode offers a first-person point of view on advocating for trades from a fresh trade apprentice. Since 2012, there has been a 64% increase in trade apprentices (US Department of Labor). How are young people getting attracted to trade training and apprenticeships? What makes them choose…
Reaching Commercial HVAC Industry Customers Through Social Media
When thinking about social media, the HVAC industry might not immediately come to mind, but Insight Partners isn’t camera shy. They recognize the need to share best practices and show the latest technology innovations, products, and services happening in the HVAC community. Through its HVAC TV YouTube Channel, Insight Partners brings critical information to those…
Making Data Center Careers Accessible for Everyone
Greg Crumpton from Straight Outta Crumpton speaks to many industry leaders, and over the life of his podcast, he’s had plenty on the show. But until now, each guest has made no more than one appearance. That all changed when Carrie Goetz, Principal/CTO at StrategITcom, returned to the program. And what exciting things have Goetz…
Sharing Knowledge in the HVAC Industry for an Improved Customer Experience
Good communication goes a long way and can often be the backbone for providing an efficient, friendly, and improved customer experience. While strong communication is a vital area for many industries, it is the trade industry that benefits the most from soft skills. Why do these skills matter so much and how can the…
Shaping the Welding Industry with Critical Education
Working in a field, such as the welding industry, where you have the responsibility to teach comes with a personal reward. In fact, one of the most rewarding professions is being a teacher. So, when one is a teacher in a niche area that requires hands-on learning, such as welding, it’s only natural that educators…
Problem-Solving and Imagination…the “It” Gene?
Does your job involve problem-solving and imagination, or is your phone the problem-solver for you? Gone are the days when you had to memorize a name, password, or phone number. This dependence on technology may even be detrimental to the hippocampus, the area of the brain responsible for memory. How can we foster imagination and…
Engaging Today’s Youth in the Skilled Trades Industry
The skilled labor gap, particularly youth in the skilled trades industry, has affected a lot of trades in America. This downward trend only worsened when the COVID-19 pandemic forced many industries against the wall. It also created a domino effect that saw a major shortage and lower entry rates in a lot of trades jobs,…
Opportunities for Women in the Trucking Industry
While women comprise nearly half of Canada’s workforce (47%), only three percent of women make up the number of Canadian truck drivers. While the number of women getting their commercial driver’s licenses has increased since 2010, there is a long way to go to realize the potential of women in the trucking industry. The…
The Importance of Building Strong HVAC Industry Relationships
Building relationships is one of Greg Crumpton’s favorite topics. A close second is air conditioning. Crumpton is always fascinated by the various people who make the HVAC industry hum, which is why on Straight Outta Crumpton, he always finds the most interesting folks in the business to talk some shop. And this week was…
Building a Network of Successful People with Peak Performance
Becoming an overnight success story with peak performance often comes with the trait of being a high achiever. High achievers and successful people tend to be one and the same, and it’s usually due to one specific common quality that they all share, per Inc. Magazine. Discussing the accomplishments of success with successful people…
Doing it All Made Easy the Mitch Joel Way
Mitch Joel is a disruptor in the thought leader space. Through his ThinkersOne website, Joel helps businesses connect with the most influential thought leaders in all industries. And Joel’s other site, Six Pixels of Separation (also the title of Joel’s bestselling book), brings insights on brands, consumers, technology, and how connected the world’s become. With…
Ensuring a Quality Business Environment
Creating and running a business takes a lot more than an idea and investment. Per Investopedia, one important facet to running a good business involves the type of staff a company has. When business ownership is properly searching and investing in quality workers, it will allow for a smooth-running business, and subsequently, have efficient employees. …
The Value that Exists in Trades as a Career Choice
A university degree has been the traditional career path method for decades. But things are changing, and trade schools are becoming more popular, with good reason. Trades can offer faster pathways to a career, stable pay, and better flexibility than the normal 9 to 5. As newer generations approach their futures differently, trades are becoming…
Providing Safety and Comfort to Construction Workers
In 2020, the construction industry accounted for 46.1 percent of all fatal falls, slips, and trips, according to the U.S. Bureau of Labor Statistics. Within private construction, nonfatal injuries and illnesses resulting from falls, slips, and trips occurred at 31.4 per 10,000 full-time workers in 2020. These sobering numbers highlight the need for safety precautions…
River Tales: Olympic Gold Medalist Joe Jacobi on How Canoeing Changed His Life
In the latest episode of the podcast “Straight Outta Crumpton,” host Greg Crumpton was also joined by co-host Tyler Kern, and the two chatted with Olympic gold medalist Joe Jacobi. Over 30 years ago Jacobi won a gold medal at the 1992 Olympic Games in Barcelona alongside his teammate Scott Strausbaugh. The duo clutched…
The Impact of the Chip Shortage on Vehicle Life Cycles
Alliance DriveAway Solutions is a logistics company. As Lijun Ji, CEO at Alliance DriveAway Solutions, puts it, DriveAway is like ordering an Uber for machinery. Their solution focuses on the transportation of class A trucks. Ji spoke with Tyler Kern and Greg Crumpton about her business and its unique offering in the marketplace. When a…
Integrated HVACD Solutions for Cannabis Cultivation
The cannabis industry is quickly going mainstream. As more and more states legalize cannabis, the stigma attached to this horticulture specialty is drifting away, and a varied mix of people are finding enormous business potential and growth in the product. Adrian Giovenco, Founder & CEO of InSpire Transpiration Solutions, sat down with the Straight Outta…
Building Relationships the Family Way
Is it time to reveal some family secrets? Greg Crumpton navigated some familiar waters with his latest guest, his sister, Angela Leissa, or as Crumpton calls her, Dr. Leissa. Leissa, a retired Primary/Secondary Education Professional, was a former DeKalb County, Georgia School System Principal for thirty years. On Crumpton’s show, he often discusses professionals who…
The Leadership Lessons to Learn from the World of Ballroom Dancing
The way relationships maintain in the world of ballroom dancing is a unique aspect in its own. Professional ballroom dancer Kristie Simmonds discusses with Straight Outta Crumpton hosts Greg Crumpton and Tyler Kern. From Sydney, Australia, Simmonds entered into her professional career at 18 where she moved to Europe to train and compete. “I…
Building the Next Generation Through Sharing Knowledge
As technology continues to find ways to keep growing, sharing knowledge and building trustful relationships plays an important role in the next generation. Hosts Greg Crumpton and Tyler Kern sat down with Ron Vokoun, the Director of Critical Facilities at OAC Services, to discuss the industry and the factors around its growth. When Vokoun entered…
Apprenticeships are Vital in Developing the Next Generation of Workers
Trevor Matthews worked in refrigeration until he admittedly, lost his joy. Greg Crumpton refers to it as a complacency rut, “in a rinse repeat cycle.” Today Matthews, Founder of Refrigeration Mentor, has re-sparked his joy. “Refrigeration Mentor started because I have a passion for the refrigeration industry,” said Matthews. He recognized a void in…
What Is Required for a Controlled Environment Agriculture HVAC System?
Anders Peterson started working in the cannabis industry fifteen years ago. Today, he’s a cell molecular biologist, and his obsession with the science behind the plants drives his career. Peterson is a Cannabis Operations Specialist at Inspire Transpiration Solutions. Inspire specializes in integrated HVDC systems for proper temperature, humidity, and airflow for indoor plant…
Start-ups Need to Focus on Creating Value Before Expanding
When the pandemic hit, many businesses were told to shut their doors, some of which never reopened them. Though unfortunate for many, others had different outcomes. Founder and CEO at Volta Energy, Dr. Denis Kouroussis, sits down with Greg Crumpton and Tyler Kern to highlight his upbringing, company, and the effects of the pandemic….
Why Community and Mentorships Are Vital to a Great Business
Hosts Tyler Kern and Greg Crumpton sit down with industry insider Blair Newsham, the President of HSA Mechanical Services, to talk about their experiences in HVAC, the importance of community, and teaching soft skills for long-term leadership. “The next generation is always on my mind,” said Crumpton. As an experienced vet of the hvac…
Surrounding Yourself with a Strong Team to Revitalize a Company
In this episode of Straight Outta Crumpton, Greg Crumpton spoke with Wendy Staso to learn more about her incredible journey leading Huckestein Mechanical Services from insolvency to becoming a member of the Service Logic family. Staso discussed her journey from working in the energy division of Westinghouse at the beginning of her career to…
What is Onlyness and How is it Relevant to the HVAC Field?
Onlyness is not a word in the dictionary, but it holds extensive meaning. Nilofer Merchant, author of The Power of Onlyness and a multitude of other books, joined Hosts Greg Crumpton and Tyler Kern to describe what onlyness is and how it relates to hands-on professions like HVAC. Merchant defined onlyness: “It is a function…
Encourage Students to Follow Experience Versus Pay at First
To say Manette Morrow is actively living and pursuing the American dream is an understatement. As owner of The Perfect Assistant Consulting, which provides administrative, familial and organizational services for executives, Morrow is also a real estate agent, philanthropist for Sunset Community Farm, educator, former airline attendant, Uber driver, mom, and all-around hard worker….
Balancing Work, Life and Networking in Today’s Job World
Hosts Tyler Kern and Greg Crumpton welcome Sarah Clark Hopfer, Geographic Marketer at Dixon Hughes Goodman, who has known Crumpton for a long time. The pair met at a Thanksgiving dinner and have since become friends who happen to work together. Crumpton was impressed with Hopfer’s ingenuity, and he started recruiting her for his…
Trade Shows are Back But Will They Be Packed in 2022?
Commentary: In this episode of Straight Outta Crumpton, Hosts, Greg Crumpton and Tyler Kern, sat down with, Scott Meyers, VP of Operations and Strategic Services at Service Logic. The three discussed the importance of relationships in the industry, as well as the future of trade shows in a post-COVID world. Meyers was working for…
Helping Nonprofits Invest in their Operations and Infrastructure
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships. On this episode of Straight Outta Crumpton, Hosts Greg Crumpton and Tyler…
‘King of Sales’ Shares How He Cut His Teeth
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships. Greg Crumpton gets tears in his eyes thinking about all the special…
One NASCAR Driver’s Key to Success? Kindness
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships. On this episode of Straight Outta Crumpton, Host Tyler Kern and Greg…
Make LinkedIn Work For You
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships. On this episode of Straight Outta Crumpton, Hosts Greg Crumpton and Tyler…
How Digital Content Will Change Tradeskills Training
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships. When it comes to knowledge about the HVAC industry, Garry McCreadie from…
How Firefighting Can Teach Customer Service
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships. On this episode of Straight Outta Crumpton, Hosts Tyler Kern and Greg…
Building Relationships Isn’t Just About Business
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships. The heart of Straight Outta Crumpton is talking about relationships. They are what binds…
Why Workplaces Have Learned to Celebrate Safety, not Dodge It
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships. Technology might have been the most essential tool over the past year….
Maintaining Meaningful Relationships through a Screen
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships. Among the challenges of the past year, relationship building might be one…
The Power of Communication for Trust and Relationship-Building
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships. Communication in life and business has been evolving since the invention of…
The Benefits of Skilled Tradespeople in a Digital-First World
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships. Straight Outta Crumpton brings the voices from various industries to talk about…
Women in Skilled Trades are Driving a Tradesperson Renaissance
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships. Skilled trades certainly don’t get the respect or attention they deserve. In…
Innovating the Customer Experience with Old-Fashioned Professionalism
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships. Running a business is a tall order, particularly in the service…
Bridging Communication Gaps to Build a Stronger Business
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships. On this episode of “Straight Outta Crumpton” Greg Crumpton hosts…
How to Make Lasting Business Connections
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships. In the world of business, being a people person has…
Building Thankfulness into the Sales Process
Greg Crumpton lives by a simple mantra: Relationships drive business. Each week on Straight Outta Crumpton, Crumpton dives into the lost art of networking and speaks with the biggest influencers in business services to learn how they build, nurture and value their professional relationships. What’s the most critical aspect for sales professionals in building…
Finding Common Ground Over Coffee
Coffee is more than a beverage. It’s a culture to many, and for some, it’s their livelihood. TJ Fairchild, founder and owner of Commonplace Coffee, is an old friend of Greg’s and shared his nearly 20-year love affair with coffee culture. Fairchild met Greg in 1999, as he was working at a coffee shop outside…
How to Build Sustainable Relationships in Business
While the world of business continues to change and evolve, one thing remains the same. Success depends greatly on relationships. No matter your industry or role, you can’t achieve your goals without building relationships. Cathy Feil O’Donnell, a long-time media sales account executive, offered her perspective on how people are doing business today. O’Donnell is…
Building Battle-Tested Business Relationships
Straight Outta Crumpton hosts Tyler Kern and Greg Crumpton were joined by Crumpton’s longtime friend, Mike Kelleher, for a discussion about that exact topic – the foundation and building of business relationships, which can often bloom into personal friendships. Kelleher and Crumpton have been through many trials and tribulations and squared off against challenging scenarios…
Career Paths Are Rarely Linear
The path for most careers is rarely straight. It twists and turns, depending on many factors. That’s the story of Jimmy Jack, Carolinas Sales Lead, Critical Components Inc. Jack’s work history has a lot of deviations. Still, he said key relationships with colleagues, mentors, and customers have made all the difference. “After about 20…
Building Winning Relationships in Business
It sounds cliche, but sometimes business is all about who you know. According Josh Zolin, CEO of Windy City Equipment, one of the major perks of working in skilled trades is the relationships you form and the support you can both give and receive. “Often a benefit of skilled trades is all the people you…
Are You Staying Humble as a Leader?
If you’re a former employee of Kenneth Oesch, Chief Financial Officer at Piedmont Service Group, make sure to say hi next time you’re logged onto LinkedIn. He feels that as a manager, one of the perks of using LinkedIn is seeing where your former employees have headed next and what they’ve accomplished. “It’s fun…
Creating a United Front to Solve Problems
“You have family inside businesses,” said Sam Frowine, speaking about how relationships are at the core of functional businesses. “You have to have, at the heart of a relationship, a trust and regard and respect, and out of that you can solve problems,” he said. Sam joined the show to lend his insights on…
Developing a Deep Rapport with Clients: Straight Outta Crumpton
The coronavirus pandemic has disrupted nearly every aspect of human life, but its effects are perhaps most apparent in the way we communicate and foster relationships as humans. For businesses that rely on strong client rapport, the coronavirus has posed a monumental challenge. Greg Crumpton, host of “Straight Outta Crumpton,” dives deeper into how to…
Sharing Knowledge is the Foundation of Business Relationships: Straight Outta Crumpton
Relationships in business have always mattered, maybe even more so now, as organizations drive to innovate and engage. Finding the right connections can impact what happens to ideas. Molly Pedemonte, a business consultant with a high aptitude for strategic change, serves as a TPG Consulting Director. She works with companies to identify what’s working and…
How Building Relationships Can Open The World: Straight Outta Crumpton
There aren’t many people who can say they have friends in places like Iraq, Algeria, Afghanistan, Mexico and Libya, but Emily King is one of those people. Powered by RedCircle The CEO of Global Venture Consulting and Founder of Prospector Portal helps natural resource companies get into emerging and frontier markets, including some markets…
Taking it to the Bank: Straight Outta Crumpton
Straight Outta Crumpton with host Greg Crumpton focuses on why building relationships is valuable, both in the world of business and in life. This week, Tyler Kern and Greg Crumpton are joined by Jason Banks, CEO and Owner of Banks Electrical Contractors, to discuss how he fell into the electrical field and learned early on the value…
How to Become a Changemaker: Straight Outta Crumpton
Straight Outta Crumpton with Greg Crumpton focuses on the ways that building relationships is valuable both in business and in life. Change is hard, but today’s guest Gwen Smothers has been a trailblazer in facilitating it. As the business systems manager of Piedmont Service Group, a technical facility and energy-efficient solutions company in Raleigh, NC,…
Airforce Pilot’s Advice on Finding Your “Wingman” in Business: Straight Outta Crumpton
Straight Outta Crumpton focuses on the ways that building relationships is valuable both in business and in life. The guest on this episode is a perfect example of this. Lt. Col. Waldo Waldman, Air Force Academy graduate, combat decorated Air Force F-16 fighter pilot turned sales guru, performance consultant, executive coach and motivational keynote…
How to Build Mutually Beneficial Relationships Both Professionally and Personally: Straight Outta Crumpton
That’s the questions Greg Crumpton and Tyler Kern posed on this episode of Straight Outta Crumpton to Todd Boucher, founder of Leading Edge Design Group. Todd spoke on the podcast about the lessons that he has learned over the years from watching the way his father conducted his electrical contracting business. “He really believes…
How to Maintain Business Relationships During the Pandemic: Straight Outta Crumpton
Straight Outta Crumpton is a podcast that is all about building and fostering relationships in business and life. But as the coronavirus pandemic has altered our normal patterns and habits, how can we ensure that relationships are still a key part of our lives? Greg Crumpton was joined for this episode by Howie Barber,…
Anyone Can Learn Business, Be Creative: Straight Outta Crumpton
There is so much information at our finger tips that people think they are experts in everything which can cause confusion for interior designers. On this episode of Straight Outta Crumpton, Greg Crumpton & Tyler Kern sit down with Paige Adair, Interior Designer at Little Diversified Architectural Consulting, to talk about the evolution and…
Leveraging LinkedIn as a Business Tool, It’s Where Networking Happens in 2020
Most people look at LinkedIn as their professional social media space, best used when looking for a new role. There are currently over 675 million users on the platform, which means that it’s much more than a job board; it’s where relationships can be started and built. On this episode of Straight Outta Crumpton with…
Straight Outta Crumpton: Paying it Forward in Business Relationships with Adi Avin
Hosts Greg Crumpton and Tyler Kern are back for another episode of “Straight Outta Crumpton,” your source for insights on the relationships and people that drive the HVAC and mechanical industry and beyond. On this episode, the duo is joined by gardin, LLC. founder and CEO Adi Avin. Avin’s gardin is an interior plant…
Straight Outta Crumpton with David Jones, Entrepreneur Extraordinaire
On the second episode of Straight Outta Crumpton, Greg Crumpton, people promoter, dot connector, technology enthusiast, Kaizen Practitioner and VP of Critical Facilities and Technology at Service Logic, is joined by David Jones, Co-Founder of Flexential—a hybrid IT solutions provider built on a people-first approach. In this podcast, these two titans of industry discuss…
Introducing: Straight Outta Crumpton with Greg Crumpton
Greg Crumpton, people promoter, dot connector, technology enthusiast, Kaizen Practitioner and VP of Critical Facilities and Technology at Service Logic, joins Tyler Kern of MarketScale for a preview episode outlining what’s to come in a new podcast show entitled “Straight Outta Crumpton”. “Over the last year or so, we’ve done several podcasts with the…